Senior Manager-Digital Analytics

4 weeks ago

Phoenix, Arizona, United States American Express Full time

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

We are part of the Digital Experimentation and Insights team within the Enterprise Digital and Data Services organization at American Express. Our mission is to use data to drive and test actionable insights to propel customer acquisition, engagement, and satisfaction resulting in business growth.

As senior manager, you will serve as a budding subject matter expert on creating and assessing key performance metrics. This includes building data solutions and self-service tools and dashboards, collecting and analyzing data from various sources, developing insight frameworks, and using digital experimentation to identify strategic and optimization opportunities to drive desired business outcomes – profitable acquisition of prospects and expansion/retention of customer relationships.

In this role you will partner with product and marketing to enable business growth through data-driven customer insight. You will focus on a product and/or customer segment vertical and seek to deeply understand the interaction between customers and our digital assets with the goal of improving site and conversion performance.

How will you make an impact in this role?

Gather and organize critical business data for analysis of online customer journeysDiscover key insights related to digital product performance and the customer experience through the acquisition funnelBuild visualizations and deliver meaningful reports and dashboards to support data-driven decisions in product developmentPartner with UX research, product development, engineering, and marketing teams to develop robust solutionsCollaborate on product roadmaps by assessing potential business opportunities and measuring feature performanceDesign and conduct experiments to improve end-to-end experiences that drive growth across all digital channelsLead and develop data analyst talent within the team by sharing findings and adopting best practices Minimum Qualifications: 5+ years' experience in digital analytics using Adobe Analytics, Google Analytics, or ContentsquareStrong quantitative background & analytical abilities necessary; advanced quantitative degree preferredExperience in Design of Experiments (A/B & Multivariate testing)Strong programming skills in SQL and/or HIVE, Python experience a plusExperience in data analysis and visualization, including in big data environmentsStrong communication and presentation skills2-3 years of experience in people management and engaging senior leaders Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

  • Data Analytics Engineer

    2 weeks ago

    Phoenix, Arizona, United States Western Digital Full time

    Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: Advanced Analytics Office is leading an internal platform development that enables real-time analytics and optimization of factory processes. The platform has been implemented at various factories globally and added significant business value. The selected candidate will be a part of a dynamic team...

  • Digital Marketing Analytics Specialist

    2 weeks ago

    Phoenix, Arizona, United States Center for Orthopedic and Research Excel Full time

    Job DescriptionJob DescriptionBenefitsCompetitive Health & Welfare BenefitsMonthly $43 stipend to use toward ancillary benefitsHSA with qualifying HDHP plans with company match401k plan after 6 months of service with company match (Part-time employees included)Employee Assistance Program that is available 24/7 to provide supportEmployee Appreciation...

  • Senior Digital Banking Operations Analyst

    2 weeks ago

    Phoenix, Arizona, United States Western Alliance Bank Full time

    Job Title: Senior Digital Banking Operations Analyst Location: CityScape What you'll do: The position of Sr. Digital Banking Operations Analyst acts as the subject matter expert for all Treasury Management (TM) banking products and services. This position is responsible for working closely and collaboratively with the Enterprise Project Management...

  • Senior Project Manager

    2 weeks ago

    Phoenix, Arizona, United States Paradigm Technology Full time

    Position: Senior Project Manager (Data Analytics)Location: Phoenix, AZ (REMOTE)Summary:Paradigm Technology is seeking to expand its Digital Practices PMO with a Senior Project Manager who will be responsible for creating project plans, sprints, and comprehensive work plans in a client-facing, consulting roleThe Senior Project Manager will be involved in the...

  • Digital Marketing Specialist

    2 weeks ago

    Phoenix, Arizona, United States The Keller Group Full time

    Position: Digital Marketing SpecialistSalary Range : $70-75KWork Schedule : In-person, M-FOffice Location : Phoenix, Arizona A Digital Marketing Specialist job opportunity is now available in the Greater Phoenix, Arizona. This is an exciting opportunity to join a growing organization where employees have a voice in driving strategic direction, as well as...

  • Vp Enterprise Technology Digital Services

    2 weeks ago

    Phoenix, Arizona, United States OneAZ Credit Union Full time

    SummaryThe VP of Enterprise Technology Digital Services oversees the Credit Unions Digital transformation by working with the business units and stakeholders. This role works to leverage a banking ecosystem-based approach and defines digital capability model for the Credit Union. Responsible for creating a next-gen software engineering and development...

  • Senior Account Manager

    2 weeks ago

    Phoenix, Arizona, United States Grid Dynamics Full time

    Senior Account ManagerPhoenix, AZ, USApplyAn Account Manager will be a strategic member of Grid Dynamics' growing team and will be responsible for developing business with the world largest retail, technology, and financial companies.The ideal candidate is an outstanding relationship manager, with a solid understanding of modern software engineering...

  • Digital Marketing Executive

    2 weeks ago

    Phoenix, Arizona, United States Leadingwithpurposeandmore Full time

    About Us:We are a forward-thinking marketing company at the forefront of the educational wellness sector. Our expertise lies in promoting transformative wellness programs. Our mission is to make quality wellness education accessible to all, and we are seeking a talented Digital Marketing Executive to partner with to achieve this goal.Role Overview:We are...

  • PEPI: Senior Associate, CFO Services

    2 months ago

    Phoenix, Arizona, United States Alvarez and Marsal Full time

    Description Alvarez & Marsal Private Equity Performance Improvement Senior Associate, CFO Services - (Digital Finance)OVERVIEW:A&Ms Private Equity Performance Improvement Services (PEPI) practice works with private equity held portfolio companies and provides our clients with solutions to preserve and generate value for their businesses. Our goal is to...

  • PEPI: Senior Associate, CFO Services

    2 months ago

    Phoenix, Arizona, United States Alvarez and Marsal Full time

    Description Alvarez & Marsal Private Equity Performance Improvement Senior Associate, CFO Services - (Digital Finance)OVERVIEW:A&M's Private Equity Performance Improvement Services (PEPI) practice works with private equity held portfolio companies and provides our clients with solutions to preserve and generate value for their businesses. Our goal is to...

  • Dealer Sales

    2 weeks ago

    Phoenix, Arizona, United States Shift Digital Full time

    Dealer Sales & Process Consultant (Phoenix)PhoenixAutomotive Digital Field ConsultantJOB DESCRIPTION -Get paid to work with the leading automotive OEMs, directly supporting dealerships sales process.Work with dealership management, BDC directors, internet managers, and marketing managers, to assist with sales consultations that enhance the sales process...

  • Senior Account Manager, Digital Sales Account Executive-Cloud

    2 weeks ago

    Phoenix, Arizona, United States Presidio Full time

    SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREATPresidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via...

  • digital marketing consultant

    2 weeks ago

    Phoenix, Arizona, United States Gray Television Full time

    About Gray Television:Gray Television is a leading media company that owns and operates high-quality stations in 113 television markets that collectively reach 36 percent of US television households.We constantly strive for excellence. Through upgrading to the latest technology and seeking new ways to stay on top in our markets, we focus on training and...

  • Senior Content Manager

    2 weeks ago

    Phoenix, Arizona, United States Grand Canyon Education, Inc. Full time

    Come Grow With Us Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of...

  • Lead Consultant

    2 weeks ago

    Phoenix, Arizona, United States Infosys Limited Digital Full time

    Job details Country USA State / Region / Province Arizona Work Location Phoenix, AZ Domain Consulting Interest Group Infosys Limited Skills Domain|Product Management|Product Management - All Company ITL USA Requisition ID 118266BR Job description Infosys is seeking a Lead consultant with Healthcare Product experience . This position's primary responsibility...

  • Senior Water

    2 weeks ago

    Phoenix, Arizona, United States HDR INC. Full time

    At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day.As we work to weave diversity, equity, and inclusion into our work and foster a sense of belonging throughout the company and within...

  • Digital Marketing Specialist

    2 weeks ago

    Phoenix, Arizona, United States FlexTG Full time

    Position at FlexTG "You don't build a business. You build people, and people build the business." At Flex Technology Group, and our family of companies, we put people first. Join us and you'll find that the focus is all about you. You're recognized and treated as an individual. Your development is unique to you - tailored to your own wishes and needs - and...

  • Senior Operations Manager

    2 weeks ago

    Phoenix, Arizona, United States MedAire Full time

    Overall, Purpose Of The JobMedSupply AZ is a medical kit manufacturer/assembler and wholesale distributor of pharmaceuticals, consumables, and medical equipment. We serve the aviation and maritime industries and medical facilities in remote locations worldwide. MedSupply International is a subsidiary and a capability of International SOS.The role of the...

  • Senior Consultant

    1 month ago

    Phoenix, Arizona, United States Cognizant Technology Solutions Full time

    Senior Consultant – Business Analyst, Guidewire Insure Now (Insurance Domain)RemoteInsurance ConsultingABOUT USCognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run...

  • Senior Process Associate

    2 weeks ago

    Phoenix, Arizona, United States Infosys Full time

    Medicaid Enrollment Specialist Senior Process Associate In the role of senior process associate, you will execute transactions as per prescribed guidelines and timelines, reviews and validates the inputs from the other team members, support your manager in training activities, daily operations reviews and help in escalation resolution with the objective to...