Sr. Director Sales Operations

4 weeks ago

Princeton, New Jersey, United States Integra LifeSciences Full time

Changing lives. Building Careers.

Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what's possible and making headway to help improve outcomes.

The Sr. Director, Sales Operations (Value & Process) will provide leadership to the Sales Operations Value & Process function for the Tissue Technologies Division of Integra. The Sr. Director will ensure that appropriate Sales Operations resources and processes are in place to facilitate successful execution of the end to end consignment order fulfillment process, all aspects of field inventory management, formal hospital consignment agreements, all audit and compliance aspects of inventory and billing practices, management of excess and obsolescence analytics and programs to reduce expired product and profit leakage, all aspects of analytics to support commercial forecasting, lead generation and opportunity development process to support commercial revenue generation and sales rep productivity, and drive strategic long-term planning to support commercial growth and expansion of systems. They will be responsible for assessing personnel needs, hiring qualified professionals, and managing teams of managers and employees of different levels. They generally have responsibilities of larger scope initiatives that cut across global functions. This individual will exercise a highly complex level of independent judgment and execution, which directly impacts the operational results of the business unit.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Assists in strategy development and drives strategy implementation with advanced planning.
  • Internal expert/consultant to Integra.
  • Advanced leadership competencies; strategic, thought leadership. Track record of developing high potential managers and supporting multiple organizational levels.
  • Expert skills in Project Management; Manage and oversee and balance resource allocation across a large group of critical projects and programs.
  • Deep analytic and logical problem-solving skills.
  • Advanced financial acumen including profit and loss, operating expenses, accruals, and e&o.
  • Supply chain, inventory management and forecasting experience.
  • Commercial medical device experience and knowledge of OR cases and consignment selling models.
  • Ability to develop commercial facing training, tools and lead training with sales organizations when needed.
  • Expert level communication; written, verbal, and meeting effectiveness.
  • Development and implementation of policies and processes with smart KPI's.
  • Cross-functional collaboration with; Sales, Customer Service, IS, Finance, Marketing, Operations, R&D, Compliance/Legal.
  • Experienced in revenue growth, reduction of profit leakers, and margin contribution.
  • Familiarity with IT Systems; SalesForce, Inventory Management Systems, Oracle, Power BI.

Key Attributes/Skills:

  • Highest level of professional expertise in a specialty
  • Excellent written and oral communication skills with ability to clearly communicate complex concepts
  • Organizationally forward-looking, makes trade-offs, and demonstrates decisiveness to take to achieve objectives
  • Integration of several closely-related functional activities (integration of a core function or several small ones)

Qualifications:

  • Requires BS, MBA preferred
  • 15 years of experience and at least 8 years managing a team is required

Integra LifeSciences is an equal opportunity employer, and is committed to providing equal employment opportunities to all qualified applicants and employees regardless of race, marital status, color, religion, sex, age, national origin, sexual orientation, physical or mental disability, or protected veteran status.

This site is governed solely by applicable U.S. laws and governmental regulations. If you'd like more information on your rights under the law, please see the following notices:
EEO Is the Law | EOE including Disability/Protected Veterans

Integra LifeSciences is committed to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA. If you have difficulty using our online system due to a disability and need an accommodation, please email us at or call us at

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