Product Designer
3 weeks ago
Summary
Posted: Apr 9, 2024
Weekly Hours: 40
Role Number:
AppleCare Digital is seeking a creative and detail-oriented Digital Product Designer to join our dynamic team. In this role, you will have the opportunity to make a significant impact on digital product experiences, ensuring they are intuitive, accessible, engaging, and user-friendly. Your primary responsibilities will include applying modern Product Design methodologies in the creation of design artifacts (flows, journeys, wires, mocks, prototypes, specs), and collaborating closely with product management and engineering teams to bring designs to life. As a Product Designer, you will play a critical role in every stage of the process, from conceptualization to implementation, always with the goal of enhancing key metrics through improved usability and interaction with our support products.
Key Qualifications
Description
Your work will focus on pursuing complex problems within a portfolio of high impact Digital Support experiences across a variety of modes from traditional web to spatial computing. You will define and align on problem statements and genuine user needs while collecting and synthesizing background information from all likely sources. You will challenge your own thinking through engaged debate and collaboration, and create concepts that show the breadth of your thinking. You have the ability to handle your own time and stay on top of things. It will be important to show your work, keep it organized and logical, while eliminating confusion and getting to the bottom of issues quickly. Product Design: Creating user-centered designs based on research and insights, including but not limited to user flows, journeys, wireframes, prototypes, and specifications. Collaboration: Working with cross-functional teams (engineers, product management, content production) to implement designs. Design Iteration: Participating in various methods of critiquing and evaluating design including usability testing and iterating on designs based on feedback. User Advocacy: Acting as a user advocate to ensure the end product offers a high-quality user experience.
Education & Experience
Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
Additional Requirements
Additional Requirements
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