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Dining Room Supervisor
4 months ago
Delaware North Gaming is searching for a full-time Dining Room Supervisor to join our team at Southland Casino in West Memphis, Arkansas. As a Dining Room Supervisor, you will ensure the highest levels of service to our guests.
Pay$ $23.00 / hourInformation on our comprehensive benefits package can be found at Benefits
We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly payEmployee assistance program
Training and development opportunities
Employee discounts
Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities Ensure compliance with all departmental and organizational policies and procedures
Maintain a safe and clean environment for guests and team members
Assist managers in training and development of the team
Assist managers in the management of staffing levels in accordance with established budgetary goals and business volume
Inspect by walking through your assigned area to monitor team member and guest needs
Lead hourly team members in the daily performance of their duties
Ensure the unit is adequately stocked with all products and supplies needed for service
Greet guests positively, treating each person as an individual and in a professional manner
Qualifications 1 year of related experience is required
Proficiency in organizing tasks effectively and providing excellent guest service
Basic math skills
Basic computer skills including word-processing, spreadsheets, and e-mail required
Showcase your ability to handle guest concerns, employing active listening techniques to resolve challenging and occasionally emotionally charged situations while preserving the guest's satisfaction
Must be able to obtain a Gaming License
High school diploma or GED preferred
Physical Requirements Ability to lift or carry 50 lbs
Ability to stand or walk 100% of the time
Shift Details Evening shift Who We Are Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Source: Hospitality Online
