EAP Consultant
4 weeks ago
- Provides employee and management consultation related to specific personal problems and workplace/management problems and concerns.
- Provides crisis assessment and intervention, EAP counseling, EAP orientations, customer webinars, critical incident response and health and wellness trainings as needed.
- Completes timely clinical and administrative documentation and required forms in a clear and concise manner.
- Manages caseload and other tasks to meet both qualitative and quantitative performance expectations.
- Provides behavioral health assessments, accurate clinical diagnoses, and referral to appropriate level of care.
- Provides information and referral to community resources as appropriate.
- Participates in activities as requested that help improve SBU and/or client performance, excellence and culture.
- Supports team members and participate in team activities, including trainings, to assist in building a high-performance team.
- Demonstrates flexibility in areas such as job duties and schedule to aid in better serving its members and help Magellan achieve its business and operational goals.
- Assuming responsibility for identifying individual and/or team's operational challenges and/or inefficiencies and recommending possible continuous improvement plans to support department and company mission.
- Analyzes and presents issues in a clear, concise, persuasive manner, both verbally and in writing.
- Develops effective working relationships with peers within and across organizational lines.
- Takes responsibility for own development and stays current on skills and techniques needed to perform job.
- As requested by the client and/or required by contract, participates in internal meetings to serve as the EAP representative.
- Adheres to all contract requirements, team standard operation procedures and company policy.
- Will complete any additional EAP related tasks as assigned by EAP leadership.
- All other duties as assigned.
Other Job Requirements
Responsibilities
Minimum of 5 years of clinical experience after receiving the graduate degree.Clinical training must include instruction on chemical dependency, mental health and brief therapy.
Must understand workplace issues, how businesses function and a fundamental understanding of employee/ employer relationships.
Must be capable of acquiring an understanding of EEO rules, ADA in the workplace, FMLA, and Drug Free Workplace Requirements.
Must be able to provide accurate client assessment including level of risk, substance abuse and dependency, job performance issues and refer to appropriate level of care.
Competent in crisis intervention.
Demonstrates knowledge and expertise in solution-focused, brief therapy in outpatient setting.
Strong customer service skills required.
Excellent training and listening skills.
Ability to interact effectively at all levels both within the company and with external customers.
Adjusts well to new situations and changing priorities.
Comfortable with ambiguity and stress while handling a variety of assignments.
Maintains a positive, achievement-oriented attitude and consistent in accomplishing expected objectives.
General Job Information
Title
EAP Consultant - Magellan FederalGrade
26Work Experience - Required
ClinicalWork Experience - Preferred
Education - Required
Master's - Behavioral HealthEducation - Preferred
License and Certifications - Required
Current licensure required for this position that meets State, Commonwealth or customer-specific requirements - Care Mgmt, LCSW-C - Licensed Certified Social Worker - Clinical - Care Mgmt, LCSW - Licensed Clinical Social Worker - Care Mgmt, LMHC - Licensed Mental Health Counselor - Care Mgmt, LPCC - Licensed Professional Clinical Counselor - Care Mgmt, LPC - Licensed Professional Counselor - Care Mgmt, Must be an independently licensed behavioral health clinician - Care MgmtLicense and Certifications - Preferred
CEAP - Certified Employee Assistance Professional - Care MgmtSalary Range
Salary Minimum:
$70,715Salary Maximum:
$113,145This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.
This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
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