Current jobs related to Service Desk Technician - Saint Paul, Minnesota - Logicalis

  • Service Desk Analyst

    2 weeks ago

    Saint Paul, Minnesota, United States CAI Full time

    {"Job Title": "Service Desk Analyst", "Job Summary": "We are seeking a highly skilled Service Desk Analyst to provide technical support and customer service to our clients. As a Service Desk Analyst, you will be responsible for receiving and resolving technical issues via phone, email, or chat. You will also be required to provide first-level support,...

  • Field Service Mobile Technician

    4 weeks ago

    Saint Paul, Minnesota, United States Universal Truck Service Full time

    Job OverviewUniversal Truck Service is seeking skilled Mobile Technicians to join our expanding team.Position Type: Full-TimeAs a family-owned enterprise specializing in the repair of heavy-duty vehicles and trailers, we are dedicated to providing exceptional service to our clients. Our growth has created opportunities for talented Mobile Technicians who are...

  • Enterprise Service Desk Support Specialist

    1 week ago

    Saint Paul, Minnesota, United States State of Minnesota Full time

    Enterprise Service Desk AnalystAt the State of Minnesota, we're committed to delivering exceptional services to our citizens. As an Enterprise Service Desk Analyst, you'll play a critical role in providing technical support to our employees, ensuring they have the tools and resources they need to succeed.About the RoleThis is a full-time position within the...

  • Garage Door Service Technician

    5 days ago

    Saint Paul, Minnesota, United States Precision Door Service of Minneapolis Full time

    Job OpportunityWe are seeking a skilled Service Technician to join our team at Precision Door Service of Minneapolis. As a Service Technician, you will be responsible for installing, repairing, and maintaining garage doors and openers for our customers.Key ResponsibilitiesInstall and repair garage doors and openersProvide excellent customer service and...

  • Front Desk Supervisor

    2 weeks ago

    Saint Paul, Minnesota, United States Crescent Services Full time

    Job Title: Front Desk SupervisorAt Crescent Services, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring that our guests receive exceptional service and that our hotel operations run smoothly.Key Responsibilities:Supervise and train front desk...

  • Front Desk Representative

    4 days ago

    Saint Paul, Minnesota, United States Omni Hotels Full time

    Job Title: Front Desk AgentAt Omni Hotels, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Responsibilities:Process guest check-ins and check-outs efficiently and...

  • Front Desk Representative

    6 days ago

    Saint Paul, Minnesota, United States Hampton Inn Oakdale, 436 Imperial Ave N, Oakdale, MN 55128 Full time

    Job Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hampton Inn Oakdale. As a Front Desk Agent, you will be responsible for providing exceptional customer service, managing reservations, and maintaining professional relationships with guests.Key Responsibilities:Reservation...

  • Service Technician

    2 weeks ago

    Saint Paul, Minnesota, United States Hearth & Home Technologies Full time

    About the RoleFireside Hearth and Home is seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for providing professional in-home service calls on fireplaces, inserts, stoves, and facings.Key ResponsibilitiesDiagnose and repair fireplace components to resolve operating problems according to manufacturer's...

  • Service Technician

    3 days ago

    Saint Paul, Minnesota, United States Horizon Dynamics Full time

    Job Opportunity: Service TechnicianWe are seeking a skilled Service Technician to join our team at Horizon Dynamics. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our equipment and facilities.Key Responsibilities:Perform routine maintenance and repairs on machinery and equipmentAnalyze malfunctions and...

  • Front Desk Representative

    1 week ago

    Saint Paul, Minnesota, United States Omni Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Omni Viking Lakes Hotel. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.Key ResponsibilitiesProcess guest check-ins and check-outs in a timely and...

  • Front Desk Operations Manager

    1 week ago

    Saint Paul, Minnesota, United States Crescent Hotels and Resorts Full time

    Job OverviewWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Crescent Hotels and Resorts. As a key member of our front office team, you will be responsible for supervising the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction.Key...

  • Automotive Service Technician

    2 weeks ago

    Saint Paul, Minnesota, United States The LINN Companies Full time

    General Service Technician Job DescriptionWe are seeking a highly motivated General Service Technician to join our team at Paramount Auto Service. As a General Service Technician, you will perform general preventative maintenance services, complete vehicle safety checks, and operate various service tools.Key Responsibilities:Perform general preventative...

  • Automotive Service Technician

    3 days ago

    Saint Paul, Minnesota, United States Midas of Greater Minneapolis St. Paul Full time

    Automotive Technician Job Description At Midas of Greater Minneapolis / St. Paul, we are seeking a skilled Automotive Technician to join our team. As a key member of our service team, you will be responsible for performing a wide range of automotive maintenance services, including routine vehicle maintenance, visual safety and courtesy inspections, and...

  • Automotive Service Technician

    2 weeks ago

    Saint Paul, Minnesota, United States Lexus of Maplewood Full time

    Unlock Your Potential as a Lexus TechnicianWe are seeking a skilled and motivated Automotive Service Technician to join our team at Lexus of Maplewood. As a key member of our service department, you will be responsible for delivering exceptional customer experiences and ensuring the highest level of vehicle repair and maintenance.Key Responsibilities:Perform...

  • Automotive Service Technician

    3 weeks ago

    Saint Paul, Minnesota, United States Midas of Greater Minneapolis St. Paul Full time

    Job Summary:Midas of Greater Minneapolis / St. Paul is seeking a skilled Automotive Service Technician to join our team. As a General Service Mechanic, you will be responsible for performing a wide range of automotive maintenance services, including routine vehicle maintenance, visual safety and courtesy inspections, and mounting, balancing and rotating...

  • Garage Door Technician

    2 weeks ago

    Saint Paul, Minnesota, United States Precision Door Service Full time

    Precision Door Service - JobID: [Installation Technician]**About the Role:**As a Garage Door Installer at Precision Door Service, you will be responsible for installing residential garage doors, garage door openers, and related components.**Key Responsibilities:*** Install and maintain garage doors and openers to ensure smooth operation and safety* Interact...

  • Automotive Service Technician

    6 days ago

    Saint Paul, Minnesota, United States TGK Automotive Full time

    Job SummaryWe are seeking a skilled General Service Technician to join our team at TGK Automotive Specialists. As a General Service Technician, you will be responsible for conducting non-technical automotive service repairs, including oil changes, tire and wheel-related services, and maintaining the cleanliness of the shop.Key ResponsibilitiesPerform tire...

  • HVAC Service Technician

    5 days ago

    Saint Paul, Minnesota, United States Lane Valente Industries Full time

    Job Title: HVAC Service TechnicianLane Valente Industries is a leading international construction and facility maintenance company with offices throughout the U.S. and Canada.Job SummaryWe are seeking a skilled HVAC Service Technician to join our team. As a key member of our in-house group of field technicians, you will be responsible for servicing top U.S....

  • Automotive Service Technician

    3 days ago

    Saint Paul, Minnesota, United States TGK Automotive Full time

    Job SummaryWe are seeking a skilled General Service Technician to join our team at TGK Automotive Specialists. As a General Service Technician, you will be responsible for conducting non-technical automotive service repairs, including oil changes, tire and wheel-related services, and maintaining the cleanliness of the shop.Key ResponsibilitiesPerform tire...

  • Front Desk Coordinator

    3 days ago

    Saint Paul, Minnesota, United States Radias Health Full time

    Job Title: Front Desk CoordinatorWe are seeking a highly organized and customer-focused Front Desk Coordinator to join our team at Radias Health.Key Responsibilities:Greet and assist visitors, ensuring a positive and welcoming experience.Manage the main lobby area, handling telephone calls, scheduling appointments, and maintaining client records.Provide...

Service Desk Technician

4 months ago

Saint Paul, Minnesota, United States Logicalis Full time
Job Description

Summary

Provides support via phone, e-mail and chat for various PC hardware and software applications.

** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & DUTCH **

Essential Duties and Responsibilities
  • Provides support via phone, e-mail and chat to employees of corporate clients.
  • Assists users in troubleshooting Outlook.
  • Provides support for Microsoft Operating Systems (Windows7, Windows 10).
  • Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365).
  • Provides support for mobile devices including configuration and email sync.
  • Handles 50-60 issues per day efficiently and appropriately.
  • Maintains regular and punctual attendance.
  • Utilizes Active Directory database to reset network passwords.
  • Assists users in adding and changing network printers.
  • Provides technical support for VPN connectivity issues.
  • Controls user's computers utilizing remote access tools.
  • Troubleshoots remote access connectivity problems.
  • Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.
  • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
  • Supports and conducts self in a manner consistent with client service expectations.
Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience/Technical Requirements/Certifications

Equivalent combination accepted.

Education
  • Trade School Certificate or Associate Degree in related field.
Experience / Technical Requirements:
  • 1 year experience in call center or service desk environment.
  • Knowledge of various PC hardware and software applications including:
- Operating Systems: Windows 7, Windows 10

- Office 365 Support

- User creations/terminations (tasks/requests)

- End-user self-service tools

- Cloud support - multiple device data syncing

- ServiceNow or other ticketing systems

- Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc.

- Internet Service Provider (ISP), Cable Modem, and Internet Support.
  • Effective troubleshooting and documentation skills
  • Experience navigating a knowledgebase
  • Proficient use of Microsoft Office applications.
Certifications
  • None
Other Skills and Abilities
  • Strong technical and client interaction skills.
  • Self-starter with excellent organizational, administrative and interpersonal skills.
  • Ability to follow through with tasks, projects, and troubleshooting with minimal supervision.
  • Excellent oral, written, technical, and business communication skills.
  • Ability to multi-task and work in fast paced environment.
Hardware & Software Requirements

To perform the duties of this role you are required to have a personal smart phone with 2-factor authentication capabilities that can willfully be used for work related tasks.

Physical Demands

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.

Hourly Compensation Range: $16/hr to $18/hr

Job Requirements