Windows Engineer

1 month ago


San Diego, California, United States QData Full time
Technical Expertise 5-7 Years experience in administering Windows 2000/ 2003 Server and Active Directory. Knowledge of Citrix environment.

Knowledge of VMWARE Will be responsible for the maintenance RIMM Project (Including Remote Installation and Maintenance of existing setup / Server / Servers and installation of new setup / Server / Servers).

Deal with Hardware vendors like IBM / HP / Dell /. Following up with Vendors hardware & software whenever required & resolve issues by minimizing downtimes. Responsible for Root cause analysis Responsible for Resolving Escalated issue. Will have to report the daily issues handled / escalated in the form of Daily reports.

Will make sure that the Tickets raised per shift are closed in the required time limits and escalated as per the escalation Matrix.

Define the reasons for unsolved / unattended issues will have to report the daily issues handled / escalated in the form of Daily reports.

Should be taking conference calls with the customers. Advanced Knowledge and work Experience on Citrix Provisioning Server Advanced Knowledge and work Experience on Citrix Web Interface Advanced Knowledge and work Experience on Citrix Netscaler with

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