Collaboration Engineer

2 weeks ago


San Jose, California, United States GDH Full time
GDH Consulting is looking for a Collaboration Engineer to work remotely.
Job Description
As a Consulting Engineer, you will be gathering requirements and performing analysis of data to prepare for and execute complex changes within the customer's environment. Thinking through the process and procedures with a critical eye and attention to detail is a must. Knowledge of how Cisco Call Manager works in order to effectively test the environment before and after the migration is required.
Qualifications
  • Required - Excellent written and verbal communication skills
  • Required - Cisco Call Manager (CUCM)
  • Required - A Proven track record of high quality work with attention to even "minor" details
  • Desired - Python a plus
  • Desired - Parsing data and modifying values based on defined logic using Python or SED/AWK
  • Desired - AXL
  • Desired - Familiar with integrations such as NICE and IPC
  • Desired - ESXi VMWare on UCS
Experience
  • 8+ years working with CUCM
  • Prior analysis, planning, and implementation experience as it relates to CUCM (Call Manager) migration work
  • CSS/PT RL/RG understanding
  • IPv4 basics
  • DHCP
  • IOS on ISR Gateways
  • BAT experience
  • Data manipulation (Basic ETL)
  • Data analysis using Excel, including comparison of two data sets for verification work
  • Desired previous experience upgrading UCS CIMC & ESXi with necessary CUCM work
Roles and Responsibilities
  • Able to communicate effectively with your team and the customer
  • Know what questions to ask when gathering requirements from the customer
  • Maintain a high level of professionalism with the customer and vendors
  • Bring up concerns early in the project process
  • Keep accurate and comprehensive project notes
  • Be available for on-call and emergency response as needed
  • Weeknights and weekend work may be required during migration windows


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