Collaboration Engineer
2 weeks ago
Job Description
As a Consulting Engineer, you will be gathering requirements and performing analysis of data to prepare for and execute complex changes within the customer's environment. Thinking through the process and procedures with a critical eye and attention to detail is a must. Knowledge of how Cisco Call Manager works in order to effectively test the environment before and after the migration is required.
Qualifications
- Required - Excellent written and verbal communication skills
- Required - Cisco Call Manager (CUCM)
- Required - A Proven track record of high quality work with attention to even "minor" details
- Desired - Python a plus
- Desired - Parsing data and modifying values based on defined logic using Python or SED/AWK
- Desired - AXL
- Desired - Familiar with integrations such as NICE and IPC
- Desired - ESXi VMWare on UCS
- 8+ years working with CUCM
- Prior analysis, planning, and implementation experience as it relates to CUCM (Call Manager) migration work
- CSS/PT RL/RG understanding
- IPv4 basics
- DHCP
- IOS on ISR Gateways
- BAT experience
- Data manipulation (Basic ETL)
- Data analysis using Excel, including comparison of two data sets for verification work
- Desired previous experience upgrading UCS CIMC & ESXi with necessary CUCM work
- Able to communicate effectively with your team and the customer
- Know what questions to ask when gathering requirements from the customer
- Maintain a high level of professionalism with the customer and vendors
- Bring up concerns early in the project process
- Keep accurate and comprehensive project notes
- Be available for on-call and emergency response as needed
- Weeknights and weekend work may be required during migration windows
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