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Occupancy Specialist

3 months ago

Saint Paul, Minnesota, United States Commonbond Full time

Home is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It's why we're more than housing-we combine quality affordable homes with our on-site Advantage Services-because we believe that with the right support and opportunities, all people can thrive. Today, over 13,000 people-families, seniors, veterans, and people with disabilities and other barriers-call a CommonBond community "home." Our core values are Respect, Integrity, Partnership, Innovation, and Excellence. We live these values and look for people who embody them to represent our organization in the community. If this sounds like you, please consider joining our team.

Why CommonBond Communities?:

  • Work-life balance
  • Competitive salary
  • Employee referral program
  • Comprehensive benefits package
  • Employee recognition and rewards program
  • A respectful and growth-oriented workplace
  • A chance to make a difference in the community
  • Ongoing training and professional development

CommonBond Communities is currently seeking a qualified individual to serve as an Occupancy Specialist. The Occupancy Specialist will assist with property management tasks, including HUD Section 8 waiting list and LIHTC interest list applications and move-in certifications.

Other responsibilities include but are not limited to the following activities:

  • Demonstrates knowledge, skills and ability necessary to understand the tasks and processes associated with affordable housing occupancy cycles.
  • Respond to prospective applicants via telephone and email communication.
  • Provide instruction and support to prospective waitlist and interest list applicants throughout the application process.
  • Maintain waitlists for designated properties, send interest list letters per policy, remove unqualified or uninterested applicants per policy to maintain an active pool of viable applicants.
  • Document all contacts with waitlist and interest list applicants.
  • Facilitate waitlist and interest list applicants screening process.
  • Coordinate unit offering with Property Manager and assist in the transfer of the application from the waiting list or interest list to the Property Manager for move-in certification paper processing.

Requirements:

  • 2 years' experience in property management.
  • Knowledge of Project Based Section 8 rules and regulations.
  • Knowledge of Low-Income Housing Tax Credit regulations.
  • Self-motivated individual with ability to work independently.
  • Strong customer service and communication skills.
  • Technically savvy- experience with online application processes, Outlook webmail, SharePoint and file collaboration.
  • Strong problem-solving skills.
  • Accurate and detail oriented.
  • Enthusiasm and desire to join a management team dedicated to transforming communities and providing affordable, quality housing.
  • Experience with Yardi software.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)