R&D Systems

4 weeks ago

Chicago, Illinois, United States Suntory Global Spirits Full time

At Suntory Global Spirits, we craft spirits of the highest quality and deliver brilliant experiences to people around the world. Suntory Global Spirits has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Suntory Global Spirits is a place where you can come Unleash your Spirit by making an impact each and every day.

R&D Systems & Project Lead

The following position is open in Illinois, United States.

What makes this a great opportunity?
  • Team member is responsible for helping to execute the R&D technology roadmap at the world's 3rd largest premium spirits company
  • As part of the R&D Team, ability to provide input and influence overall Global process improvements
  • Working in a fast-paced, dynamic environment where every individual makes a difference in the results of a large premium spirits company
Role Responsibilities

The R&D Systems and Project Lead is responsible for providing day-to-day support of End Users in North America for the Planisware system, which is used for portfolio and project management. The role will also work with L2 Support (internal and external) as needed to resolve any technical issues or bugs.

The R&D Systems and Project Lead is responsible for providing day-to-day support of End Users in North America for the Planisware system, which is used for portfolio and project management. The role will also work with L2 Support (internal and external) as needed to resolve any technical issues or bugs.

Additionally, the role will collaborate with the business to identify configuration opportunities, implement new features, deploy updates, and train users on the Planisware system. The role will also act as a project manager for all R&D Systems implementations, upgrades, or enhancements, collecting business requirements, managing stakeholders, creating project plans, and ensuring timely and quality delivery.

  • Successfully Supports end users in North America for day-to-day operations of Planisware; including troubleshooting and issue escalation.
  • Proactive and independent leadership of collecting opportunities and user stories for system improvements.
  • Consistent and clear communication appropriate for a broad range of levels from entry level to executives, being seen as a critical business partner.
  • Partners with Sr. Manager R&D Technology and vendor consultants to design and implement complex system configurations.
Qualifications
  • A bachelor's degree in computer science, information systems, or a related field
  • At least 5 years of experience in supporting, configuring, and managing enterprise software systems, preferably Planisware or similar PPM tools
  • Moderate knowledge of at least one Object Oriented Programming language (Javascript preferred)
  • Experience with relational and/or star schema data models
  • Excellent communication, collaboration, troubleshooting, and problem-solving skills
  • Experience in project management, business analysis, and stakeholder management; SCRUM or PMP experience not required but a plus
  • Expert Excel Skills and/or experience with Power BI
  • Experience with Microsoft Project or other project scheduling tools
  • Eagerness to learn R&D and New Product Development best practices, including Stage Gate
  • Ability to work independently and proactively, as well as in a team environment
  • Willingness to travel occasionally to support global users and projects

At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant's skills and experience.

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