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Senior Commercial Office Specialist

3 months ago

Medina, Ohio, United States Aspen Technology, Inc. Full time

AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner. Our Digital Grid Management software suite, including AspenTech OSI products, helps power and utilities companies achieve superior real-time control, optimization and management for exceptional performance of complex energy networks.

The Role
The Senior Commercial Office Specialist is responsible for organizing, authoring, and presenting customer facing responses including budgetary quotes, requests for information, proposals, market assessments, and contracts. Senior Proposal and Contract Specialists are a liaison between DGM's Sales Managers, Executive Management, Solutions Engineering, Product Management, and potential customers and have the ability to manage complex proposal and contract deliverables that may fall outside company standards.
Your Impact

As a Senior position within the proposal and contract team, you will provide quality oversight for other proposal and contract deliverables, while also working with the team leadership on process improvement initiatives.

  • For your assigned proposal and contract projects, define the approach, maintain ownership and accountability for the schedule, align the business position to corporate objectives, ensure quality deliverables, and manage full authorization and approval of the final customer-facing package.
  • Review understand RFPs from both nationwide and worldwide AspenTech customers.
  • Ensure financial details for each proposal/contract follow AspenTech's needs for Banking, Legal, Security, Development, Business/Commercial Terms and Conditions.
  • Prepare and manage customer correspondence and communications.
  • Follow and reference historical pricing and market assessments to support internal pricing reviews.
  • Facilitate the corporate authorization and approval process - adherence to corporate guidelines and commercial model.
  • Work with Solutions Engineering, Sales Management, Product Management, and Executive Management to determine approaches and prepare proposals and contract documents.
  • Act as primary point of contact with internal and external customers to provide support, administrative, and organizational services regarding proposals and contracts. Lead and participate in customer meetings and conference calls pertaining to proposals and contracts.
  • Provide up-to-date information into sales pipeline and forecasting data and do so with accuracy and aligned with proposal solutions as iterations are negotiated.
  • Work with a full range of AspenTech staff to identify and document commercial and technical risk for each proposal.
  • Work with minimal oversight to complete large-scale, complex proposals or where customer-originated terms and conditions require a coordination of a broad team of subject matter experts within the AspenTech organization.
  • Provide supervisor responsibilities to ensure quality deliverables and adherence to AspenTech processes for other proposals and contract managed by less experienced members of the team.
  • Offer suggestions and lead process improvement initiatives focused on improving the overall efficiency of the team.
What You'll Need
  • Bachelor's Degree in Business, Economics, Finance/Accounting, Communications or related field.
  • Excellent administrative, organizational, interpersonal skills.
  • Excellent oral and written communication skills.
  • Strong analytical and problem-solving skills.
  • Strong attention to detail.
  • Strong ability to manage several projects simultaneously.
  • Leadership skills to oversee and provide quality feedback to other team members.
  • Experience with Microsoft Office suite of products.
  • 3-5 years of electric utility industry and/or automation/SCADA project experience preferred.
  • Direct experience in managing commercial contracts between customers and vendors preferred.
AspenTech is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status or any other basis protected by federal, state, or local law.