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Customer Service Representative
3 months ago
Are you ready to join a company that values growth and fosters a diverse environment in premium rotational molding? Pro Staff is seeking a skilled Customer Service Representative to support our dynamic team in Maple Lake, MN.
Pay Rate: $18.00 to $20.00 per hour, based on experience
Shift: Monday - Friday, 8 AM - 4 PM
As a Customer Service Representative, you will be the go-to person for both internal and external customers, handling inquiries, resolving issues, and ensuring a high level of satisfaction. Your role involves multitasking, prioritizing requests, and striving to create positive outcomes for both the company and its clients.
Duties and Responsibilities:
- Understand products to provide expert support and advice.
- Act as the main contact for assigned accounts, including customers, dealers, and distributors.
- Process sales orders and update customers on shipping status.
- Handle warranty returns from start to finish.
- Offer technical assistance for part number inquiries.
- Support Field Account & Promotions Managers and Sales Managers with administrative tasks.
- Communicate clearly and promptly to resolve issues and concerns.
- High school diploma or equivalent.
- 3+ years in customer service or account management.
- Proficient in Microsoft Office (Word, Excel).
- Strong communication and collaboration skills.
- Effective problem-solving and analytical abilities.
- Detail-oriented and organized.
- Ability to multitask in a fast-paced environment.
- Reliable attendance and self-motivated.
- Comfortable with extended periods of sitting or standing and walking around the facility.
- Able to handle exposure to noise, dust, odors, heat, and cold.
Ready to take the next step in your career? Click "Apply Now" to submit your application, and our dedicated recruiter will be in touch to discuss this exciting opportunity
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
About Pro StaffPro Staff is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
