Organizational Development Specialist, System, Full Time

2 months ago

Miami, Florida, United States Jackson Health Full time

Department: Organizational Development, Jackson Health System

Shift Details: Monday-Friday, Business Hour


Why Jackson Health System:

Jackson Health System is a nationally and internationally recognized academic medical system offering world-class care to any person who walks through our doors. For more than 100 years, Jackson has evolved into one of the world's top medical providers for all levels of care, no matter if it's for a routine patient visit or for a lifesaving procedure. With more than 2,000 licensed beds, we are also proud of our role as the primary teaching hospital for the University of Miami Miller School of Medicine.

Here, the best people come together to deliver Jackson's mission for our diverse communities. Our employees are committed to providing the best CARE by demonstrating compassion, accountability, respect, and expertise in everything we do.

Position Summary

  • The Organizational Development (OD) Specialist - Employee Engagement directly contributes to the Organizational Culture and Development team's mission to create an engaging and inclusive employee experience that will translate into a high-quality patient experience.
  • This role will directly support Jackson's "CARE is Respect" diversity, equity, inclusion and belonging (DEIB) program implementation including curriculum development and facilitation, employee committee support, and execute community events.
  • They will contribute to and execute the system's Rewards and Recognition program including annual Service Awards , supplemental recognition weeks (Hospital/Nurses Weeks, Thank a Resident Day etc.), and support leaders' recognition efforts and resources, as well as identify opportunities to foster a culture of gratitude.
  • This role will contribute to Jackson's onboarding program through orientation implementation, facilitation, and new employee support; retention initiatives; training and development and related programs that foster positive cultural change to build a collaborative, engaging, and safe workplace for all employees.
  • The OD Specialist - Employee Engagement demonstrates the institution's behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise) in all interactions representing Jackson Health System.

Duties & Responsibilities

The essential functions and responsibilities of this role include:

  • People and culture: Assists with driving cultural change through the "CARE is Respect" systemwide inclusion initiative in alignment with strategic business priorities.
  • Develops and facilitates educational workshops and training sessions around people, culture, inclusion, and equity for employees and unit/team development.
  • Directly supports and administers "CARE is Respect" (DEIB) facility committees and contributes to related systemwide event and program planning and execution.
  • Manages "CARE is Respect" curriculum via the LMS.
  • Partners with change management lead to regularly collect people and culture data to assess system needs, ROI, and communications strategy.
  • Collaborates with key stakeholders to regularly gauge people and culture needs and opportunities.
  • Employee Engagement: Collaborates with internal and external stakeholders to support system-wide employee engagement including rewards and recognition program, onboarding and retention initiatives, and learning/ skills-building needs assessment.
  • Assists OD team with preparation and execution of all logistics relating to new employee onboarding, special conferences/events, customized OD projects and assists with audit and accuracy of program records, learner feedback, and content development.
  • Performs all other related job duties as assigned.
  • Curriculum development and facilitation: Contributes to systemwide cultural change and workforce development through the adoption of learning strategies with strong knowledge of adult learning principles linked to business strategy.
  • Prepares, develops, and assists with the creation of employee programs and instructional deliverables (handouts, job aids, manuals).
  • Supports NEO Day One onboarding facilitation and administration.
  • Collaborates with subject matter experts to assess system/unit learning needs, and develops educational materials, storyboards, and training materials/scripts.
  • Performs content review and delivery via LMS for internal initiatives (e.g. CARE is Respect, leadership supplemental support).
  • Keeps abreast of employee engagement, training and development trends and tools in workforce development to identify ways to deliver meaningful education and training experiences that are effective, scalable, and offer positive ROI.
  • Learning assessment and data analysis: Coordinates and maintains learning tracking tools and processes to ensure education, development, and training is addressing all aspects of intended system, facility, or unit learning needs, continuously aligning with the system's strategic goals.
  • Regularly conducts data analysis, evaluating development and training effectiveness to ensure application of acquired skills and techniques are producing effective results, to produce benchmarks and learning and engagement roadmaps across the system.
  • Collaborates with key learning stakeholders to prepare and assist with survey design and initial analysis.

Education

Minimum Bachelor's degree in related field (HRD, Organizational Development, Organizational Psychology, Industrial Psychology, Workforce Development, HR) is required.

Experience

Generally requires 2 to 3 years of related experience and must include direct diversity, equity, and inclusion professional experience, as well as strong facilitation and written communications experience.

License/Certification

Valid license or certification is required as needed, based on the job or specialty.

Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

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