Principal Product Manager

2 months ago

Atlanta, Georgia, United States Pagerduty Full time

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alertsPagerDuty is seeking a Principal Product Manager (Flexible Platform) to join our diverse, customer-focused team As Principal Product Manager, you will help our customers better manage a variety of different types of real-time urgent work, not just in Software and IT Operations, but in a variety of other functions across the landscape of Digital Operations.

You'll own two of our most critical building blocks, Flexible Work Objects, and Flexible Notifications, and play a key technical and product leadership role across several development teams working to define our strategy and roadmap.

The Flexible Platform team is working closely with other product development teams internally who will leverage these building blocks to build new products as well as external customers and partners This is an exciting opportunity to work closely with customers and partners to better understand their needs as it comes to platform flexibility and customizability; our larger, more sophisticated customers, in particular, are asking for a high level of customizability in terms of how they manage real-time work (such as work objects beyond PD's incidents) like post-mortems, tasks, customer cases, security events, and how these objects leverage other flexible platform building blocks like notifications, workflows, and automation actions The ideal candidate will bridge the world between API-first platform principles and understanding the burning problems of other product development teams and our external customers (and you have the metrics at your fingertips to back it up) You're equally comfortable discussing the merits of an API structure and the business case for integration with a potential platform customer.

You can rapidly learn 3rd-party applications and their platform concepts (ServiceNow, Atlassian, Salesforce, etc) and design a platform strategy that is feasible, usable, and maintainable.

KEY RESPONSIBILITIES Define the roadmap for two of our core flexible platform building blocks:
Work Objects and NotificationsPartner closely with engineering and design on new building block enhancements.
Prioritize feedback from 3rd-party developers, internal development teams, internal Professional Services, and partner teams.

Partner with other PD development teams to enable them on how to leverage platform building blocks and help make them successful.

Design the tools and content to seamlessly onboard development teams and customers onto the platform.
Support marketing with content and awareness for developers and internal stakeholders.
BASIC QUALIFICATIONS6-10
years of product management experience for a SaaS enterprise software company preferably with B2B applications and platform experience.

Strong knowledge of integration architecture, patterns and platforms, understanding of cross-application business processes and flows, and knowledge of API best practicesYou have enough technical knowledge to be respected by engineers.

Ability to experiment with 3rd party APIs, designing APIs based on RESTful principles, and collaborating on integration solution design.

Ability to be self-driven in writing SQL queries to get access to make data-driven decisions.
Ability to effectively interface and communicate with customers and all stakeholders within the organization.
Excellent collaboration skills with cross-functional teams that include engineering, product management, sales, and marketing staff.

Experience with Agile software methods or a desire to learn them; we don't throw PRDs over the fence and hope for the best.

You strongly empathize with customers where your customers are other internal or external development teams.
You can sit down with users and understand the ways that your product is not satisfying their needs.
You can lead without giving orders and argue a viewpoint persuasively.
You can write, speak, and think about complicated and highly technical problems with uncommon lucidity.
Proven record of product management accomplishments and initiatives with demonstrated success in product build and release to market.
PREFERRED QUALIFICATIONSBachelor's and/or Master's in Engineering, Computer Science, technical related field, or equivalent practical experience as a software engineer.
Software development experience is a big plus.
Excellent problem-solving skills along with strong verbal and written communication skills.
Rapid, resourceful problem solver.
PagerDuty is a flexible, hybrid workplace.
We embrace and encourage in-person working as an integral part of our culture.
Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our Atlanta office 1 Day per month, so you can thrive in your new role and fully embrace being a DutonianThe base salary range for this position is 179, ,000 USD.

This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location.

The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position.

Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Not sure if you qualify?Apply anyway We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds.

Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we workPagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto.
We offer a hybrid, flexible workplace.
We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.
How we workOur values are deeply embedded in how we operate and the people we bring on board.

You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

Champion the Customer Put users first to design great products and experiences.
Run Together Build strong teams that amplify our impact on users.
Take the Lead Disrupt and invent to be the first choice for users.
Ack
Own Take ownership and action to deliver more efficiently to users.
Bring Your Self Bring your best self to build empathy and trust with users.

What we offerOne way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones.

As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.
Learn more, including country-specific offerings, on our benefits site.

Your package may include:


Competitive salaryComprehensive benefits package from day oneFlexible work arrangementsGenerous paid vacation timePaid holidays and sick leaveDutonian Wellness Days - scheduled company-wide paid days off in addition to PTOCompany equity ESPP (Employee Stock Purchase Program) Retirement or pension plan Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws) HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and rechargePaid volunteer time off - 20 hours per yearCompany-wide hack weeksMental wellness programs Eligibility may vary by role, region, and tenureAbout PagerDutyPagerDuty, Inc.

(NYSE:

PD) is a global leader in digital operations management.
The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation.

Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust.

More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty's Board of Directors is 50% female and 62% URP representation.

We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.
Additional InformationPagerDuty is committed to creating a diverse environment and is an equal opportunity employer.

PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.
Should you require accommodation, please email .
com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
.

Estimated Salary:
$20 to $28 per hour based on qualifications.

  • Principal Product Manager

    1 month ago

    Atlanta, Georgia, United States PagerDuty Full time

    PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alertsPagerDuty is seeking a Principal Product Manager (Flexible Platform) to join our diverse, customer-focused team As Principal...

  • Principal Product Manager

    1 month ago

    Atlanta, Georgia, United States MacStadium Full time

    Meet MacStadium. We build cloud solutions to simplify Mac for business. We actively participate in and influence the Apple ecosystem in a cool way and have been a part of it since day one. Developers and end users at leading tech companies, big enterprises, and small teams rely on MacStadium's innovative solutions every day. We have a passionate team of hard...

  • Principal Product Scientist

    1 month ago

    Atlanta, Georgia, United States Intuit Inc. Full time

    Mailchimp is a leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.Our analytics team is a growing team here at Mailchimp to support our strategic initiatives across Product...

  • Principal Product Manager

    2 weeks ago

    Atlanta, Georgia, United States PagerDuty Full time

    PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alertsPagerDuty is seeking a (to join our diverse, customer-focused team As , you will help our customers better manage a variety of...

  • Principal Product Management Specialist

    6 days ago

    Atlanta, Georgia, United States Truist Full time

    Senior Product Manager Position - Truist Financial CorporationKey Responsibilities:Conduct thorough research and analysis to comprehend the financial requirements of targeted client demographics.Maintain expertise in competitive landscape, industry developments, and customer expectations.Evaluate market conditions to establish a distinctive product...

  • Principal Solutions Architect

    1 month ago

    Atlanta, Georgia, United States Cedent Consulting Full time

    Title: Principal Solutions Architect - Analytics@ Portland, OR Atlanta, GA OR San Francisco, CA or Boston, MA)Terms of Hire: Full Time.Job descriptionThe Principal Analytics Architect will provide leadership in architectural planning and in driving solutions across multiple domains/ solution areas, contributing to the future success of?the business through...

  • Principal Field Service Engineer

    2 days ago

    Atlanta, Georgia, United States Valmet Full time

    About the Role:We are looking for a dedicated and experienced Principal Field Service Engineer to join our specialized Upgrade Team within the Automation Systems Business Line at Valmet. This role is pivotal in leading customer projects through all phases to ensure successful outcomes.Key Responsibilities:The Principal Engineer will serve as the primary...

  • Senior Principal

    6 days ago

    Atlanta, Georgia, United States Cyber Crime Full time

    Company Overview: Invesco Corporate serves as the hub for our latest company news, financial insights, and business developments. We are committed to unlocking greater possibilities for our clients.About Invesco: As a premier global asset management firm, Invesco is focused on assisting investors worldwide in achieving their financial goals. By harnessing...

  • Principal Asset Management Consultant

    2 days ago

    Atlanta, Georgia, United States ARCADIS Group Full time

    About the RoleWe are seeking an experienced leader to join our National Asset Management team as Principal Asset Management Consultant. In this position, you will oversee the growth of Asset Management Operations into new markets.Key ResponsibilitiesGrowth and Development: Coordinate with account leaders, department leaders, and regional management to...

  • Principal Performance Optimization Engineer

    2 hours ago

    Atlanta, Georgia, United States Jobs for Humanity Full time

    About the Role:The Principal Performance Optimization Engineer will play a critical role in the performance and scalability of FIS' Digital Platform APIs and back-end services, driving the delivery of a reliable, secure, and scalable banking platform.This position will be responsible for defining performance test strategy and test plans to ensure the...

  • Oliver Wyman – Principal – Property

    2 months ago

    Atlanta, Georgia, United States Oliver Wyman Group Full time

    Oliver Wyman - Principal - P&CCompany OverviewThe Actuarial Consulting Practice of Oliver Wyman advises clients across a broad spectrum of risk management issues. We are a rapidly growing practice with offices across the globe. Our actuaries hold the highest professional qualifications and are nationally recognized as experts in their field(s). We use...

  • Principal Program Manager

    3 weeks ago

    Atlanta, Georgia, United States Workday Full time

    Your work days are brighter here.At Workday, it all began with a conversation over breakfast.When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market.And when we began to rise, one thing that really set us apart was our culture.A culture which was driven by our value of putting our people...

  • Head of ATM Product Strategy

    11 hours ago

    Atlanta, Georgia, United States Visa Full time

    Company Overview:Visa stands at the forefront of payment technology, processing over 259 billion transactions each year across more than 200 nations and territories. Our vision is to unify the globe through innovative, secure, and dependable payment solutions.Position Overview:In the capacity of Director of ATM Product Management at Visa, you will spearhead...

  • Head of ATM Product Strategy

    6 days ago

    Atlanta, Georgia, United States Visa Full time

    Company Overview:Visa stands as a premier entity in the realm of payments and technology, orchestrating over 259 billion transactions each year across more than 200 nations and territories. Our vision is to unite the globe through pioneering, secure, and dependable payment solutions.Position Overview:In the capacity of Director of ATM Product Management at...

  • Head of ATM Product Strategy

    19 hours ago

    Atlanta, Georgia, United States Visa Full time

    Company Overview:Visa stands as a premier entity in the payments and technology sector, processing over 259 billion transactions each year across more than 200 nations and territories. Our vision is to unite the globe through innovative, secure, and dependable payment solutions.Position Overview:In the capacity of Director of ATM Product Management at Visa,...

  • Head of ATM Product Strategy

    11 hours ago

    Atlanta, Georgia, United States Visa Full time

    Company Overview:Visa stands at the forefront of the payments and technology industry, enabling over 259 billion transactions each year across more than 200 nations and territories. Our vision is to unify the globe through cutting-edge, secure, and dependable payment solutions.Position Overview:In the capacity of Director of ATM Product Management at Visa,...

  • Product Manager

    1 month ago

    Atlanta, Georgia, United States Visa Inc Full time

    Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...

  • Product Manager

    4 weeks ago

    Atlanta, Georgia, United States OneDigital Full time

    Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that's making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling...

  • Group Manager-Industrial Products Marketing

    2 months ago

    Atlanta, Georgia, United States Norfolk Southern Corp. Full time

    Requisition 37664: B5 Group Manager-Industrial Products Marketing A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a completed job application to give you the best opportunity to be considered. A...

  • Principal Software Engineer, Growth Data

    18 hours ago

    Atlanta, Georgia, United States Intuit Full time

    About IntuitIntuit is a global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper.Our MissionWe never stop working to find new,...