Associate Field Engineering Specialist

Found in: beBee jobs US - 3 weeks ago

Birmingham, Alabama, United States Roche Full time
Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

We advance science so that we all have more time with the people we love.

Territory: Montgomery, AL

This is an exciting time to join the Roche Support Network. If you are passionate about problem solving then this is the position for you As a research-focused healthcare company, Roche discovers, develops and provides innovative diagnostics and therapeutic products and services that deliver significant benefits to patients and healthcare professionals - from early detection and prevention of diseases to diagnostics, treatment and treatment monitoring. Roche is a successful company that can offer exciting career opportunities. We encourage and support your development in areas of your interest which will prepare you for the next level in your career path. We know that people are responsible for our success, and we value our employees. Our commitment is to create a work environment where feeling valued, respected, and empowered is a daily experience.

The Opportunity:

The Roche Support Network group is committed to providing industry-defining support to its customers. As an Associate Field Engineering Specialist, you will have the opportunity to travel and demonstrate your expertise as a technical repair and/or installation specialist for Roche assigned product lines, and provide valued service to your laboratory customers in an assigned territory.
  • Ensuring and maximizing customer satisfaction with Roche equipment and related products. Promotes effective, positive, and productive communication among teams to ensure and maximize the satisfaction of customer base. Manages customer accounts at a level that promotes goodwill, confidence, and credibility in order to exceed customer expectations in terms of product, service, and support quality.
  • Following standard practices and procedures to install, maintain and repair Roche Diagnostics' equipment. Identifies and analyzes current problems and repairs where possible or escalates to higher levels when repairs are not possible. Schedules and performs preventative maintenance per department policy. Monitors customer equipment performance and is able to respond to and resolve most routine issues. Refers complex problems and issues to higher levels.
  • Identifying revenue-generating and cost-saving opportunities implements the Roche Diagnostics service agreement policy and seek out opportunities to market service contracts to existing customers.
  • Providing routine technical support to existing customers, including operator troubleshooting training when needed.
  • Completing and documenting all service and customer account-related reports, updates, and emails in a timely and professional manner, compliant with all quality procedures.
  • Maintaining expenses within departmental guidelines and controls inventory and all company property.

This is a field based role.

Who you are:
  • You hold a High School Diploma and 2 years of technical school or equivalent military training or equivalent work experience.
  • You have 2 years of experience repairing or servicing mechanical/system hardware and software, or networking/wireless networking or equivalent level of competency attained through appropriate training curriculum.

Preferred:
  • Basic knowledge of electronics, electro-mechanical systems and information technology
  • Knowledge of basic chemistry
  • Ability to work after hours, provide weekend and holiday support on a rotated basis within an assigned territory
  • and/or geographic region and be on call 24/7 during rotation
  • Ability to develop in-depth technically related troubleshooting skills
  • Good written/verbal communication, organization and prioritization skills
  • Effective customer service skills, which includes a positive attitude, helpful customer interaction, and maintenance of ongoing customer relationships

Are you ready to apply?

Relocation benefits are not available for this position.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

As a global leader in healthcare, Roche Diagnostics offers a broad portfolio of products, tools and services that help in the prevention, diagnosis and management of diseases like HPV, HIV, hepatitis and diabetes as well as other medical conditions, such as fertility and blood coagulation. These products and services are used by researchers, physicians, patients, hospitals and laboratories worldwide to help improve people's lives.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

  • Contract Specialist

    Found in: beBee jobs US - 3 weeks ago

    Birmingham, Alabama, United States Department Of The Treasury Full time

    Summary Positions under this announcement are being filled using a Direct Hire Authority (DHA).Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at Duties WHAT IS THE OFFICE OF THE CHIEF PROCUREMENT OFFICER...

  • Operations Specialist

    Found in: beBee jobs US - 2 weeks ago

    Birmingham, Alabama, United States LMS Investment Management Full time

    LMS Construction seeks a highly motivated and detail-oriented Operations Specialist to join our team. As a Operations Specialist you will play a pivotal role in providing thorough administrative support to our team. This role provides the necessary support to ensure our team build with excellence and gives us the foundational support needed to cultivate an...

  • Sales Admin

    Found in: beBee jobs US - 3 weeks ago

    Birmingham, Alabama, United States The Westin Birmingham Full time

    Job Number Job Category AdministrativeLocation The Westin Birmingham, 2221 Richard Arrington Jr. Boulevard N., Birmingham, Alabama, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryOur Property Administrative Specialists play an important role in a number of vital hotel functions. At our...

  • System Support Analyst

    Found in: beBee jobs US - 3 weeks ago

    Birmingham, Alabama, United States Motion Recruitment Full time

    The primary function of all IT Support roles is to provide the field with what they need to move units while safeguarding the integrity and security of IT infrastructure and environment. IT Support Specialists run primary point for the enterprise and are charged with triaging, troubleshooting, documenting, communicating, escalating, advocating for, and...

  • Helpdesk/System Support Analyst

    Found in: beBee jobs US - 3 weeks ago

    Birmingham, Alabama, United States Motion Recruitment Full time

    This onsite contract in Birmingham will assist all IT Support roles to provide the field with what they need to move units while safeguarding the integrity and security of IT infrastructure and environment. IT Support Specialists run primary point for the enterprise and are charged with triaging, troubleshooting, documenting, communicating, escalating,...

  • Environmental Manager

    Found in: beBee jobs US - 2 weeks ago

    Birmingham, Alabama, United States Kiewit Full time

    Requisition ID: Job Level: Mid Level Home District/Group: Kiewit Bridge Marine District Department: Environmental Market: Transportation Employment Type: Full Time Position OverviewEnvironmental Managers at Kiewit play a pivotal role in ensuring that our projects adhere to the highest environmental standards and regulations. This is an exciting opportunity...

  • Internal Revenue Agent

    Found in: beBee jobs US - 3 weeks ago

    Birmingham, Alabama, United States Department Of The Treasury Full time

    Summary Positions under this announcement are being filled using a Direct Hire Authority (DHA) and a Recruitment Incentive may be authorized for eligible, highly-qualified applicants. For information on the Recruitment Incentive please reference the Additional Information section of this announcement.Click on "Learn more about this agency" button below to...

  • Unity 3D Software Engineer 2

    Found in: beBee jobs US - 3 weeks ago

    Birmingham, Alabama, United States Wipro Limited Full time

    Ideal CandidateYou are a great fit for our team if you have 0-1 years of industry game development experience 0-1 years of industry experience with Unity 3D 0-1 years of C# programming experience or other object-oriented programming language 1+ years experience applying Clean Code principles to your code Experience troubleshooting Android and/or IOS specific...

  • Initial Assistance Representative

    Found in: beBee jobs US - 3 weeks ago

    Birmingham, Alabama, United States Department Of The Treasury Full time

    Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at Duties WHAT IS THE WAGE AND INVESTMENTDIVISION?A description of the business units can be found at: Vacancies will be filled in the following specialty...

  • Maintenance Mechanic

    Found in: beBee jobs US - 3 weeks ago

    Birmingham, Alabama, United States Department Of Veterans Affairs Full time

    Summary This position is located within the Engineering Service under the Maintenance and Operations Section. The incumbent must respond to a variety of trouble calls, including fire alarms and elevator entrapments throughout the medical center. After normal business hours, the incumbent is the only Engineer on Duty (EOD) and may be called upon to perform...

  • Welder/Fabricator

    Found in: beBee jobs US - 3 weeks ago

    Birmingham, Alabama, United States Magna International Inc. Full time

    Job Number: 65613 Group: Cosma International Division: Kamtek Inc. - Bld2 Job Type: Permanent/Regular Location: BIRMINGHAM Work Style: About usWe see a future where everyone can live and move without limitations. That's why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet...

  • Cradles Multi-Craft Maintenance Tech

    Found in: beBee jobs US - 2 weeks ago

    Birmingham, Alabama, United States Magna International Inc. Full time

    Job Number: 36975 Group: Cosma International Division: KAMTEK INC. - BLD1 Job Type: Permanent/Regular Location: BIRMINGHAM Group DescriptionCosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse process expertise, we continue to...

  • Rooms Maintenance Preventative

    Found in: beBee jobs US - 3 days ago

    Birmingham, Alabama, United States The Westin Birmingham Full time

    Job Number Job Category Engineering & FacilitiesLocation The Westin Birmingham, 2221 Richard Arrington Jr. Boulevard N., Birmingham, Alabama, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryPerform scheduled preventative maintenance in guest rooms, (CARE, RPM, GCPM), meeting rooms, and/or...

  • Business Appraiser 12-Month Roster

    Found in: beBee jobs US - 2 weeks ago

    Birmingham, Alabama, United States Department Of The Treasury Full time

    Summary Positions under this announcement are being filled using a Direct Hire Authority (DHA).Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL DIVISION?A...

  • Operations Data Analyst

    Found in: beBee jobs US - 2 weeks ago

    Birmingham, Alabama, United States Daxko Full time

    Company DescriptionDaxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC--and every type of organization in...

  • IT Industry 4.0 Administrator

    Found in: beBee jobs US - 2 weeks ago

    Birmingham, Alabama, United States Magna International Inc. Full time

    Job Number: 62686 Group: Cosma International Division: Kamtek Casting Job Type: Permanent/Regular Location: BIRMINGHAM Group Description Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse process expertise, we continue to...

  • RESEARCHER (Molecular Virology)

    Found in: beBee jobs US - 3 weeks ago

    Birmingham, Alabama, United States University of Alabama, Birmingham Full time

    RESEARCHER (Molecular Virology) - (UNI0002M) Description General Information Position available in the laboratory of Dr. Sunnie Thompson at the University of Alabama at Birmingham for researcher interested in molecular virology research related to understanding virus-host interactions. Viruses rely on host proteins and pathways for viral production. Our...

  • Associate Field Engineering Specialist

    Found in: beBee S US - 3 weeks ago

    Birmingham, United States Roche Full time

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Associate Field Engineering Specialist

    5 days ago

    Birmingham, United States Disability Solutions Full time

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...

  • Technical Sales Engineer

    3 weeks ago

    Birmingham, United States Path Engineering Full time

    Job DescriptionJob DescriptionRoleAs a Technical Sales Engineer (also known as Sales Engineer, Technical Sales Specialist), you'll be responsible for promoting and selling products to customers in various markets. You'll understand the client’s technical requirements, propose solutions, secure sales, and develop new business growth. You'll also...

  • Field Sales Engineer

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago

    Birmingham, United States Dodge Industrial, Inc. Full time

    JOB TITLE/LOCATION:Field Sales Engineer- Birmingham, AL DESCRIPTION:The Field Sales Engineer will be responsible for achieving Company’s sales goals within the assigned territory by focusing on the management of existing customers, development of new opportunities, furthering strategic markets, and developing strong and rewarding internal and external...

  • Field Sales Engineer

    3 weeks ago

    Birmingham, United States Dodge Industrial, Inc. Full time

    JOB TITLE/LOCATION:Field Sales Engineer- Birmingham, AL DESCRIPTION:The Field Sales Engineer will be responsible for achieving Company’s sales goals within the assigned territory by focusing on the management of existing customers, development of new opportunities, furthering strategic markets, and developing strong and rewarding internal and external...

  • Field Engineer

    Found in: Resume Library US A2 - 2 weeks ago

    Birmingham, Alabama, United States Keller North America, Inc. Full time

    Company Logo: Overview: Keller is the world leader in geotechnical construction and deep foundations. With a North American presence of over 100 years, we operate as the market leader with over 50 offices throughout the US and Canada. By connecting global resources and local experience, Keller develops innovative, practical, and cost-effective solutions to...

  • QA / Validation Specialist or Engineer

    5 days ago

    Birmingham, United States Genesis Technical Staffing, Inc. Full time

    Job DescriptionJob DescriptionGenesis Technical is seeking a QA - Validation Specialist for a plant position in Birmingham, Alabama.The Qualification / Validation Specialist helps develop, execute, analyze data and prepare summary reports as applicable to assigned projects.  The specialist will work under the guidance of a senior specialist or project lead...

  • QA / Validation Specialist or Engineer

    4 days ago

    Birmingham, United States Genesis Technical Staffing, Inc. Full time

    Job DescriptionJob DescriptionGenesis Technical is seeking a QA - Validation Specialist for a plant position in Birmingham, Alabama.The Qualification / Validation Specialist helps develop, execute, analyze data and prepare summary reports as applicable to assigned projects.  The specialist will work under the guidance of a senior specialist or project lead...

  • Structural Design Engineer

    3 days ago

    Birmingham, United States Live Oak Engineering Full time

    Coordinates, designs, reviews and submits proposals, and serve as the Engineer of Record on a variety structural engineering projects. A BS or MS Degree in Civil/Structural Engineering and at least 5-10 years’ experience in a position with emphasis on structural design and analysis. PE registration preferred AutoCAD, Revit preferred. RAM Steel and Frame...

  • Validation Engineer

    7 days ago

    Birmingham, United States Advantage Technical Full time

    Validation Engineer / Specialist The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. Position Type: Contract Position Location: Birmingham, AL Position Salary: $65/HR - $75/HR (Depending on Experience) Responsibilities: Support and execute all phases of assigned...

  • Structural Autocad

    2 weeks ago

    Birmingham, United States Thompson Engineering Full time

    Job DescriptionJob DescriptionThompson Engineering is looking for a structural Autocad / REVIT Designer to join our team. The Structural Designer I & II is an entry level position up through 5 years of professional work experience. The Designer works closely with Structural Engineers and Architects to perform structural drafting assignments in either Autocad...

  • Electrical Engineer/Renewable Energy/PE

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago

    Birmingham, United States Engineering Design & Testing Corp. Full time

    No Recruiters!**You must possess a valid Professional Engineering license (PE) to be considered** Unqualified candidates will not receive a response. No recruiters!Previous forensic experience a plus. You must currently live in the state of Alabama and have an Alabama PE license.Our unique salary plan allows for financial growth unmatched in the industry.As...

  • Electrical Engineer/Renewable Energy/PE

    Found in: Appcast US C2 - 3 weeks ago

    Birmingham, United States Engineering Design & Testing Corp. Full time

    No Recruiters!**You must possess a valid Professional Engineering license (PE) to be considered** Unqualified candidates will not receive a response. No recruiters!Previous forensic experience a plus. You must currently live in the state of Alabama and have an Alabama PE license.Our unique salary plan allows for financial growth unmatched in the industry.As...

  • MRI Field Service Engineer

    3 weeks ago

    Birmingham, United States Medical Imaging Systems Full time

    Job DescriptionJob DescriptionMRI Field Service Engineer- A professional responsible for maintaining customer relations through the effective use of technical knowledge to install, troubleshoot, and service equipment at customer sites, generate service revenue, and adhere to state and federal regulatory requirements.Responsibilities include:Identify and...

  • Validation Engineer

    1 week ago

    Birmingham, United States Advantage Technical Full time

    Validation Engineer / Specialist Position Type: Contract Position Location: Birmingham, AL Position Salary: $65/HR - $75/HR (Depending on Experience) Responsibilities: Support and execute all phases of assigned projects from concept through implementation. Follow GMP regulatory compliance, adherence to the site Qualification & Validation Master Plan (QVMP),...

  • Junior Engineer

    Found in: Talent US C2 - 1 week ago

    Birmingham, United States Daxko Full time

    Job Description The Junior Engineer / Associate Software Engineer is responsible for developing high-quality applications and writing code on a daily basis. This includes heavy collaboration with product managers, architects, and other software engineers to build best-in-class software using modern technologies and an agile development process.  You...

  • Validation Engineer

    Found in: Appcast Linkedin GBL C2 - 1 week ago

    Birmingham, United States Advantage Technical Full time

    Validation Engineer / SpecialistPosition Type: ContractPosition Location: Birmingham, ALPosition Salary: $65/HR - $75/HR (Depending on Experience)Responsibilities:Support and execute all phases of assigned projects from concept through implementation.Follow GMP regulatory compliance, adherence to the site Qualification & Validation Master Plan (QVMP),...

  • Validation Engineer

    Found in: Appcast US C2 - 1 week ago

    Birmingham, United States Advantage Technical Full time

    Validation Engineer / SpecialistPosition Type: ContractPosition Location: Birmingham, ALPosition Salary: $65/HR - $75/HR (Depending on Experience)Responsibilities:Support and execute all phases of assigned projects from concept through implementation.Follow GMP regulatory compliance, adherence to the site Qualification & Validation Master Plan (QVMP),...

  • Validation Engineer

    1 week ago

    Birmingham, United States Advantage Technical Full time

    Validation Engineer / SpecialistPosition Type: ContractPosition Location: Birmingham, ALPosition Salary: $65/HR - $75/HR (Depending on Experience)Responsibilities:Support and execute all phases of assigned projects from concept through implementation.Follow GMP regulatory compliance, adherence to the site Qualification & Validation Master Plan (QVMP),...

  • Senior Mechanical Engineer

    4 days ago

    Birmingham, United States Giles Innovative Products, LLC Full time

    Job DescriptionJob DescriptionAs a Mechanical Design Engineer at Giles Innovative Products, LLC, you will play a key role in shaping the future of our products. You will work closely with a team of experienced engineers and CAD Specialists, contributing your skills in CAD and 3D software to bring innovative ideas to life. This position is ideal for someone...