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Guest Room Attendant

3 months ago

Taos Pueblo, New Mexico, United States Shaner Hotel Full time
ABOUT THE TEAM

Shaner Hotels has an amazing opportunity at our beautiful Hotel Don Fernando de Taos, located in beautiful Taos, New Mexico. From the website:

An authentic New Mexico experience awaits at Hotel Don Fernando de Taos, Tapestry Collection by Hilton. Located on six and a half scenic acres in Taos, NM, our hotel features Southwestern architecture, charming casita-style accommodations and decorative artwork and tapestries by area artists to create a unique and locally inspired place to stay. Families, couples, skiers, hikers and travelers looking to explore this relaxed, eclectic city enjoy a central location near Taos's classic Pueblo buildings, world-class museums, quirky cafés and superb restaurants.

Whether you are seeking the perfect backdrop for a family vacation or romantic getaway, a base of operations for your outdoor adventures or an inspiring setting for your meeting or wedding, Hotel Don Fernando de Taos immerses you in local culture like few other hotels.

ABOUT US

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website,

JOB DESCRIPTION
  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Handle guest complaints ensuring guest satisfaction.
  • Maintains standards of quality and cleanliness throughout daily assignments.
  • Observes all house and safety rules, housekeeping room procedures, and security procedures.
  • Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
  • Returns and restocks cart at end of shift.
  • Complete additional deep cleaning / seasonal cleaning functions as scheduled.
  • Other duties as assigned.
Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications
  • Minimum one year cleaning experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Knowledge of proper chemical handling.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.