Visualization Platform Senior Systems Engineer

3 weeks ago

Jacksonville, Florida, United States FIS Global Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Engineering

Travel Percentage :

10 - 15%

Job Description

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?

About the role:
As a technical expert for our data and analytics ecosystem you will support FIS business line reporting teams, Business Services, Data Services teams, external vendors, and implementation partners. Visualization Platform Senior Systems Engineer is responsible for the entire life cycle of the BI platform, research, implementation, integration with other data platform tools and service to provide a scalable, performant, and governed BI platform hosting products both for internal and external customers.

About the team:
Enterprise Big Data Solution provides FIS big Data capabilities including large scale data processing, analytics, fraud platforms, machine learning engineering, stream processing and data insights. We are a cloud first organization; Enterprise Big Data Solution help maintain and advance cloud data platforms and services to build data products powering our business services and customers

What you will be doing

  • Automate operation, installation, and monitoring of the data visualization platform components in our infrastructure stack in cloud and in on-premises data centers
  • Manage and resolve critical support issues with a high degree of technical complexity
  • Measure and monitor service and support performance and health (SLAs, KPIs, etc.)
  • Plan and implement upgrades of tools and design system enhancements with emerging features.
  • Collaborate with engineering team on technical strategies, design patterns, and practices relevant to the optimization and continuous improvement of BI platform within the organization
  • Design, optimize, document, and implement the operational aspects for administering various BI tools within FIS data platform ecosystem
  • Develop and maintain operational runbooks and training curricula for support team
  • Provide enterprise-wide data visualization technical oversight and mentorship for geographically dispersed colleagues and contracted team members
  • Implement release management, governance, cost monitoring, user security auditing and performance optimizations to improve customer experience and system reliability
  • Apply emerging and traditional technologies for analytics improvements in support of enterprise analytics platform strategy

What you bring:

Bachelor's Degree or equivalent work experience in Computer Science, Information Systems, or another related field.

  • Minimum 3+ years of experience with BI and data visualization development and/or platform management.
  • Minimum 5+ years of technical role experience
  • Extensive hands-on experience with SQL.
  • Experience with implementing and maintaining high availability production systems
  • Excellent problem solving and analytical skills with an aptitude for learning new technologies.
  • Excellent verbal and written communication skills and the ability to interface with both technical and non-technical individuals as needed.
  • Experience with BI platforms like Tableau, WebFocus, ThoughtSpot, PowerBI, or similar tools.
  • Strong Windows and/or Linux system administration experience.
  • Experience working with SQL and cloud based relational databases such as Snowflake.
  • Experience with authentication and authorization systems like LDAP, Kerberos, AD, and IAM.
  • Experience with cloud platforms such as AWS, Azure, and GCP.
  • Experience debugging networking issues such as DNS resolutions, proxy settings, security groups
  • Experience with developing monitoring architecture and implementing monitoring agents, dashboards, escalations, and alerts
  • Knowledge of security controls for the public cloud (encryption of data in motion/rest and key management)
  • Strong development skills in Python or other scripting language

Added bonus if you have:

  • BI tool administration certification
  • AWS certification


What we offer you:
A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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