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Customer Specialist
1 month ago
Welcome to CarMax, where your career can reach new heights
As a Customer Specialist, you'll play a key role in delivering an exceptional experience to our customers throughout their CarMax journey. By providing guidance and support at every step, you will ensure a seamless process and build positive relationships.
Join our team and be part of a company that thrives on honesty and transparency, values that will pave your path to success
What You Will Do - Essential Responsibilities- Guide customers from sale to financing applications
- Conduct vehicle assessments for appraisals
- Receive and inspect vehicle inventory
- Ensure vehicles meet quality standards
- Handle administrative tasks and paperwork
- Manage service appointments and repair orders
Embark on an exciting retail sales environment where teamwork is key to achieving goals and providing top-notch service. Building rapport quickly and efficiently understanding customer needs are essential skills for this role.
Take on diverse tasks, from sales to paperwork, appraisals, and more with the opportunity to grow into leadership positions
Qualifications and Requirements- Excellent communication skills
- Confidence in self, the product, and CarMax
- Ability to build strong relationships
- Display integrity, respect, and fairness
- Balance customer needs with business objectives
- Problem-solving and attention to detail
- Work well in a fast-paced environment
- Basic computer skills and a valid driver's license
High School Diploma or equivalent
Sales and customer service experience preferred
Basic knowledge of Microsoft Office Suite
If you're ready to join a company that values transparency and integrity, CarMax is the place for you Our nationwide team of dedicated associates is committed to providing exceptional customer experiences and fostering professional growth.
CarMax is proud to be an equal opportunity employer that encourages diversity and values every individual's contribution. Become part of a team that is not just a workplace but a community where you can achieve your best
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