Developer Success Engineer

2 months ago


Remote, Oregon, United States WorkOS Full time

About WorkOS

WorkOS is a developer platform that helps make apps enterprise-ready. We build tools and services for developers to help them implement features like Single Sign-On, Directory Sync, Multi-Factor Auth, and Audit Logs. We're well-funded, having recently raised an $80M Series B. Our fast growing customer base includes thousands of rapidly growing SaaS companies like Webflow, Vercel, Brex, PlanetScale, Loom, and Drata.

About the role

WorkOS is looking to continue to build our Developer Success Engineering team. As WorkOS is a technical product made by developers, for developers, Developer Success Engineers are critical to the customer experience. You will be on WorkOS's front line, providing technical support, talking with developers and building developer relationships.

You will be the expert on our products and main point of contact between our engineers and developers (customers). You will spend your time communicating with developers, and troubleshooting their issues.

This role is best suited for someone who is technically-minded, empathetic, passionate, and loves solving problems under pressure.

Responsibilities

  • Understand and be an expert in WorkOS's products and code base
  • Provide technical support to developers on best practices for integrating with our API
  • Troubleshoot any issues that arise from the developer and diagnose any blockers
  • Engage customers for feedback to help shape product development
  • Work cross-functionally within the company

Qualifications

  • 2+ years experience in a technical support role with coding experience
  • Working with customers on a technical product
  • Exceptional verbal and written communication skills
  • Passion for educating and breaking down complicated concepts
  • Quick learner and relentlessly inquisitive

The annual US base salary falls within the range of $100,000 to $130,000 USD. This range does not encompass the full spectrum of benefits such as equity, health insurance, vacation time, and paid parental leave. Final compensation will be determined considering various factors, including experience, skills, and qualifications.

Benefits (US Only)

At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.

Benefits include:

Competitive pay

Substantial equity grants

Healthcare insurance (Medical, Dental and Vision) for you and your family

401k matching

Wellness and fitness monthly allowances

PTO + paid holidays + unlimited sick leave

Autonomy and flexibility with remote work

Equal Opportunity Employer

WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.



  • Remote, Oregon, United States Cloudflare Full time

    About UsAt Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without...

  • Success Architect

    2 months ago


    Remote, Oregon, United States Files Full time

    About is an enterprise secure file transfer & automation app with over 4,000 paying business customers, including Target, Canonical, UPS, Leica, DirecTV, GoPro, Marriott, and more. was bootstrapped by our founder and has been profitable since its founding in 2010. We recently raised $46.5 million of growth equity from Silicon Valley-based Riverwood Capital...


  • Remote, Oregon, United States Cloudflare Full time

    About the Department Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences.The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue...


  • Remote, Oregon, United States Incode Technologies Full time

    REIMAGINE TRUSTIncode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality,...


  • Remote, Oregon, United States Fabric Inc Full time

    Who we are: We are a brilliant team making our history to evolve the commerce industry. fabric is the next-generation commerce platform that is designed to provide the commerce services customers expect so they can build world-class experiences, anywhere. fabric is on a mission to revolutionize commerce for everyone, and we empower businesses that are...


  • Remote, Oregon, United States Brooksource Full time

    About the Role:We are seeking a highly skilled and experienced Senior Software Development Engineer to join our team at Brooksource. As a key member of our development team, you will be responsible for designing and developing innovative and scalable software solutions.The ideal candidate will have a strong background in software development and a passion...


  • Remote, Oregon, United States Brooksource Full time

    About the Role:We are seeking a highly skilled and experienced Senior Software Development Engineer to join our team at Brooksource. As a key member of our development team, you will be responsible for designing and developing innovative and scalable software solutions.The ideal candidate will have a strong background in software development and a passion...


  • Remote, Oregon, United States SplitMetrics Full time

    Hi It's SplitMetrics, a remote-first team of experts building the future of mobile marketing. Top app developers turn to us for intelligent data-driven solutions designed for Apple Search Ads scale, A/B testing, and market insights. Why SplitMetrics? For almost 9 years, we've been at the forefront of mobile marketing industry, providing an ecosystem of...


  • Remote, Oregon, United States Polygon Labs Full time

    What is Polygon Labs?Polygon Labs is a software development company building and developing a network of aggregated blockchains via the AggLayer, secured by Ethereum. As public infrastructure, the AggLayer will bring together user bases and liquidity for any connected chain, and leverage Ethereum as a settlement layer. Polygon Labs has also contributed to...


  • Remote, Oregon, United States Polygon Labs Full time

    What is Polygon Labs?Polygon Labs is a software development company building and developing a network of aggregated blockchains via the AggLayer, secured by Ethereum. As public infrastructure, the AggLayer will bring together user bases and liquidity for any connected chain, and leverage Ethereum as a settlement layer. Polygon Labs has also contributed to...


  • Remote, Oregon, United States Scandit Full time

    Join us in empowering businesses with cutting-edge technology Scandit is on a mission to give businesses superpowers by automating workflows and providing actionable insights. We are looking for a dedicated Mobile Developer Support Engineer to join our team and help us continue to innovate and grow. Who We Are Looking ForCustomer-centric mindset with a focus...


  • Remote, Oregon, United States Arcadia Full time

    Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit Why This Role Is Important to Arcadia At , the Customer Success...

  • Structural Engineer

    5 days ago


    Remote, Oregon, United States WTS Paradigm, LLC Full time

    WTS Paradigm, LLC is seeking a skilled Structural Engineer to join our dynamic team. This role involves collaborating with the architectural team to produce comprehensive construction documents.Key Responsibilities:Collect and prepare data for engineering calculations and reports.Develop technical specifications and evaluate designs.Review structural designs...


  • Remote, Oregon, United States NICE Full time

    At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.The Partner Success Manager is a seasoned account management,...


  • Remote, Oregon, United States Jamf Full time

    At Jamf, people are at the core of everything we do. We do what's right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple. Jamf offers remote, hybrid, and in-office positions. Work in the office, connect...


  • Remote, Oregon, United States Timescale Full time

    Timescale is the creator of TimescaleDB, the industry-leading relational database for time-series. Tens of thousands of organizations trust TimescaleDB today with their mission-critical time-series applications. The company is dedicated to serving software developers and businesses worldwide, enabling them to build exceptional data-driven products that...


  • Remote, Oregon, United States INGENIOUS Full time

    At INGENIOUS.BUILD, we have developed a top-notch platform for companies in the real estate and construction industries worldwide. Our platform enables companies to easily manage all aspects of their projects from start to finish, both internally and with other project participants. Joining INGENIOUS.BUILD means embarking on an incredible journey to create...

  • Software Developer

    5 months ago


    Remote, Oregon, United States GRAX Full time

    "Software Engineer - BackendAbout GRAXAt GRAX, it's all about data. We help our customers secure and drive value across their ever expanding enterprise SaaS data footprint. Initially, we're focused on Salesforce, the wildly popular CRM platform used by the world's most successful companies. We capture and retain every data change over time, so it can be...


  • Remote, Oregon, United States Netflix Full time

    About the RoleWe are seeking a highly skilled Software Engineer to join our team as a technical and product driver for IDEs (VS Code and JetBrains), IDE integrations with the Netflix stack, and the web UIs that serve as the interface for our offerings.Key Responsibilities:Collaborate with partner teams to develop and ship useful defaults to thousands of...


  • Remote, Oregon, United States myGwork Full time

    About Us:This inclusive employer is a proud member of myGwork, the largest global platform for the LGBTQ+ business community. At Pressable, we are committed to providing exceptional WordPress hosting services. Our platform is robust, our pricing is competitive, and our team is passionately dedicated to ensuring our clients' success.Role Overview:As a Client...