Rental Account Manager

4 weeks ago


Charlotte, North Carolina, United States Ryder System Full time

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. ()

BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE.

At Ryder, our most important competitive advantage is our people. CULTURE-INTEGRITY-FAMILY. As a Rental Account Manager, you'll be part of a dynamic team, equipped to succeed and empowered to develop your sales career.

Job Summary

This position exists as the primary Rental Sales/Marketing function at the BU level and is outside sales, B2B. This position mainly supports the commercial rental and trailer services product lines. It will also increase Ryder's rental sales presence in the BU ensuring the generation of profitable new accounts while retaining existing accounts- the ultimate customer satisfaction. The end result should be pure rental revenue growth, improved profitability and improved Return on Assets. In addition, given their lease conversion quotas, the position should be additional lease sales filters for the organization improving the lease sales productivity and performance for the Lease Sales organization. Your ability to connect, build value, & relationships is critical.

If you want to keep that momentum moving forward in Transportation & Logistics, you've come to the right place. Structured work weeks, competitive pay plus commission. We also offer a full benefits package, 401k employer match, and a discount on RyderShares

You thought that was it? Take a look at a few of these: Ryder has most recently been named One of Most Trustworthy Companies in America (.aspx) by Newsweek , America's Best Large Employers (.aspx) by Forbes , World's Most Admired Companies (.aspx) by Fortune Magazine , Top Company for Women to Work for in Transportation (.aspx) by Women in Trucking, Overdrive Award (.aspx) by General Motors , Food Logistics' Top 3PL Award (.aspx) by SDC EXEC , Reader's Choice Excellence Awards by Inbound Logistics , & Top Women to Watch in Transportation (.aspx) . What about our green initiative ? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with Supplier Environmental Excellence Award .

Have we mentioned we value our people? Hear it from the people that work here

Essential Functions

  • SALES:Develop leads through cold calls, telephone solicitation and customer visits. Through the use of product knowledge, assess customer's needs and develops a proposal. Work with rental operations to ensure the equipment is available. The RAM is also responsible for marketing at the branch level and ensuring that rental sales representative are skilled in telemarketing to prospective customers and current customersSCOPE OF DECISION MAKING:Contacting actual decision maker, developing a competitive proposal. Training of RSR in proper phone skills and marketing techniques
  • CUSTOMER RETENTION:Maintain a contact with the customers through multiple customer visits and phone calls. Ensure quality service is provided by effectively handling customer complaints and staying abreast of customer needs and long term rentalsSCOPE OF DECISION MAKING:Retaining customers in a price competitive market. Scheduling a time for retention visits to long term rental customers to ensure Ryder keeps a good relationship
  • TIME ADMINISTRATION:Proposal and contract development, maintaining customer files, preparation of follow-up correspondence and coordination with other BU departments. Maintaining FIS integrity and accuracy of customer data in the DPS system. Administration-credit approval, collections of receivables, maintenance-PM status and updates of scheduling.
  • SCOPE OF DECISION MAKING:Follow-up within a specific time frame. Compliance with company procedures. Diplomatically dealing with collection of past due receivables

Additional Responsibilities

  • Performs other duties as assigned.

Skills and Abilities

  • Strong verbal and written communication skills
  • Ability to build strong customer relationships
  • Performs work independently with minimal supervision
  • High energy, self directed, self motivated and able to work as part of a team as well
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Highly thorough and dependable
  • Committed to good ethical business practices
  • Maintains a high degree of professionalism
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Detail oriented with excellent follow-up practices

Qualifications

  • Bachelor's degree required in Marketing or 5 years equivalent job related experience
  • One (1) year or more sales experience or equivalent sales training required
  • Three (3) years or more sales experience preferred
  • One (1) year or more Industry experience preferred

DOT Regulated: No

\#LI-CZ

\#INDexempt

\#FB

Job Category: Outside Sales

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. ()

Current Employees:

If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here ($3.htmld) to log in to Workday to apply using the internal application process.

\#wd



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