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Food and Beverage Supervisor
4 weeks ago
What you will be doing
To supervise and advise the Restaurant Servers, Room Service, Banquet, Host/Hostess, Bartenders in the daily duties to ensure professional, competent, and prompt service to guests.
Be on the floor during all meal periods and ensure adequate coverage.
- Open and close shift in accordance with manager's checklist.
- Maintain a safe and sanitary work environment for all associates and guests.
- Train and develop staff in areas such as customer service, food handling, and safety procedures.
- Handle customer complaints and resolve issues in a timely manner.
- Ensure room service is fully staffed and able to handle volume of business; periodically check and assist when necessary.
Monitor hours, staffing overtime on a daily basis for restaurant, room service, bartenders, as it relates to sales and profits.
Gather and implement all proper tools for running shifts (schedules, floor plan, res. checks).
During shifts, ensure that guests are satisfied by assisting with service, seating, and communication with kitchen and by striving to speak to all guests.
- Utilize POS system to process orders, payments, and track sales.
Previous experience in restaurant management or a related field.
- Food handler and alcohol certificate are a plus (ServSafe, TiPS).
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving skills and the ability to make quick decisions.
- A passion for hospitality and providing exceptional customer service.
- Familiarity with POS systems and basic computer skills.
Job Type: Full-time or Part-time
Expected hours: 32 to 40 per week
Restaurant type:
- Casual dining restaurant
Shift:
- 8 hour shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person
Benefits
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid Vacation
- Vision insurance
Who this job will appeal to
If you have the skills and experience, we are looking for, we would love to hear from you Please submit your resume along with a cover letter detailing your relevant experience.
Source: Hospitality Online
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