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Outlet Supervisor

4 months ago

Palm Beach Gardens, Florida, United States PGA National Resort Full time
The Outlet Supervisor with PGA National Resort is responsible for assisting in directing and organizing the activities and services of The Butcher's Club and Lobby Bar.

The Outlet Supervisor for PGA National Resort Essential Job Functions: Include the following. Other duties may be assigned.

Supports and Supervises The Butcher's Club and Lobby Bar while working closely with other Managers, Director of Restaurants, Director of Food and Beverage, as well as, the other resort departments.
Responsible for supervision of short and long term planning of both The Butcher's Club and Lobby Bar
Lead and coach the team towards achieving "Championship" guest service and employee satisfaction results
Full understanding of Associate engagement and accountability
Responsible for maintaining a high energy, positive, professional appearance
Plan, coordinate & manage special events and holiday functions
Ability to take the initiative to run the outlets as a free standing entity
Qualification Requirements:Full Time Supervisory Position that requires full flexibility, ability to work weekends and holidays and a varied schedule.
A true desire to understand and anticipate the needs of others in a fast-paced multi-outlet environment
Refined verbal and written communication skills
Must be proficient in general computer knowledge, including a working knowledge of point of sale systems (Micros)
Candidates should be extremely detail oriented and organized
Candidates should possess proven leadership skills
Candidates should possess strong food and beverage knowledge. Beverage knowledge should include wine, spirits and beer
Hotel experience with operating multiple Outlets and Bars and a thorough understanding of restaurant service
Education and Experience: High school diploma or equivalent. Two years high volume bartending/food & beverage supervisor experience and one-year resort or country club experience required.

Language Skills: Ability to read all menus and promotions.

Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Other Skills and Abilities: Knowledge of cash register, refrigerators and frozen drink machine. Ability to effectively communicate and work well with fellow employees. Knowledge of drink recipes.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Standing, bending, walking, work a 10 hour shift as needed, lift 75 pounds or less at a time. Upper body mobility, able to lift arms shoulder level.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PGA National Resort & Spa is an Equal Opportunity Employer:

Minorities / Females / Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

Source: Hospitality Online