Customer Service Technician

2 months ago

Quincy, Massachusetts, United States Ingersoll Rand Full time
Customer Service Technician
Quincy, IL - On-site - After six months - Hybrid

About Us:
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities.
We are an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances

Job Summary:
We have an opportunity available for a Customer Service Technician at our Industrial Products Group-Americas headquarters in Quincy, Illinois.
This position involves detailed interaction with internal and external customers including issuing quotations, order entry, and communicating delivery schedules.
It involves communicating clearly with all internal departments and customers/distributors outside the company daily.

Responsibilities:

  • Product and/or customer service-related experience is a must.
  • Provide First Class Customer Service & Support by e-mail and phone.
  • Ability to handle multiple tasks in an efficient and professional manner.
  • Able to interact and coordinate with internal company resources and vendor resources to resolve issues for customers and distributors.
  • Robust analytical skills to aid in assessing customer needs coupled with the ability to solve problems will enhance the incumbent's performance.
  • Some mechanical aptitude and a knowledge of our products will be required.
  • SAP knowledge and experience, especially dealing with customers, customer orders, ABAP queries and service notifications is a plus.

Basic Qualifications:

  • Bachelor's Degree in Business, Marketing, or Technical related field is preferred
  • Excellent written and verbal communication skills with the ability to handle internal and external contacts in a positive, assertive, and effective manner is required.
  • Ability to use Microsoft Word, Excel, and Power Point
Ingersoll Rand Inc.

(NYSE:

IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers, and communities.

Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions.

Our employees develop customers for life through their daily commitment to expertise, productivity, and efficiency.
For more information, visit ***.

At Ingersoll Rand we foster inspired teams.

As a powerful and progressive global industrial company, we are looking for talented candidates with a bias for action and an entrepreneurial spirit to join our team.

Our employees are empowered to act as owners every day for our customers, our communities and themselves.
We offer a broad range of opportunities to build a successful and rewarding career with an innovative company.
Join us at the new and exciting Ingersoll Rand.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities.
We are an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

PandoLogic.

Keywords:

Customer Service Representative, Location:
Quincy, IL

  • Customer Service Technician

    2 months ago

    Quincy, Massachusetts, United States Ingersoll Rand Full time

    Ingersoll Rand is committed to achieving workforce diversity reflective of our communities.We are an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national...

  • Customer Service Representative

    1 day ago

    Quincy, Massachusetts, United States Trust1services Full time

    About Trust 1 ServicesWe are a leading provider of HVAC and plumbing services in Massachusetts, dedicated to delivering exceptional customer experiences and maintaining a strong reputation in the industry.Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team as a Dispatcher. As a key member of our...

  • HVAC Technician

    3 days ago

    Quincy, Massachusetts, United States Express Employment Professionals Full time

    **About the Role**Express Employment Professionals is partnering with a reputable, locally owned company in the Grand Rapids area to find a skilled HVAC Technician to join their team. As an HVAC Technician, you will be responsible for providing exceptional residential HVAC services to customers.**Key Responsibilities:**Perform routine maintenance and repairs...

  • Automotive Service Technician

    2 weeks ago

    Quincy, Massachusetts, United States Quirk Auto Dealerships Full time

    Position Overview:As an Automotive Service Technician at Quirk Auto Dealerships, you will be responsible for executing a variety of essential maintenance tasks that ensure vehicle performance and safety. Your expertise will contribute to a high standard of service and customer satisfaction.Key Responsibilities:1. Conduct routine oil changes and filter...

  • Automotive Service Technician

    2 weeks ago

    Quincy, Massachusetts, United States Meineke - 886 Full time

    Job OverviewJoin a reputable and established automotive repair center seeking skilled technicians at various levels, including A, B, and C technicians, to support our thriving operations.Key Responsibilities:Perform a wide range of automotive repairs and maintenance services.Utilize your own tools and maintain a valid driver's license.Engage in continuous...

  • Automotive Service Technician

    2 weeks ago

    Quincy, Massachusetts, United States QUIRK AUTOMOTIVE GROUP Full time

    Position OverviewLocationQuirk Automotive GroupEducational RequirementsNo formal education requiredTravel RequirementsNo travel necessaryWork ScheduleFlexible shifts availableIndustry CategoryAutomotive ServicesJob SummaryQuirk Automotive Group is seeking skilled automotive service technicians to join our dynamic team. We prioritize building strong...

  • Service Technician

    2 weeks ago

    Quincy, Massachusetts, United States HomeSmiles Greater Boston Area Full time

    Job OverviewAs a Field Maintenance Specialist at HomeSmiles, you will play a crucial role in ensuring the upkeep and safety of properties through effective maintenance solutions. Your expertise in troubleshooting and hands-on experience will be essential in adapting to a dynamic work environment.Benefits:Attractive salary packageFlexible working...

  • Customer Service Representative

    2 days ago

    Quincy, Massachusetts, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, providing sales support, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Engage...

  • Customer Service Supervisor

    1 day ago

    Quincy, Massachusetts, United States Retail Business Services Full time

    Job SummaryWe are seeking a highly skilled Customer Service Supervisor to join our Retail Business Services team. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead and motivate a high-performing team to...

  • Customer Service Representative

    3 days ago

    Quincy, Massachusetts, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a leading pizza delivery company that values exceptional customer service and a fun, fast-paced work environment.Job SummaryWe are seeking a highly motivated and energetic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for taking orders, making pizzas, and...

  • Customer Service Representative

    1 week ago

    Quincy, Massachusetts, United States Arbella Insurance Full time

    About the RoleThe Customer Account Professional is a critical position at Arbella Insurance, responsible for delivering exceptional customer service experiences. This role is an extension of our independent Agents, directly contributing to customer retention and profitable growth.Key ResponsibilitiesManage inbound customer inquiries and proactively reach out...

  • Customer Service Representative

    5 days ago

    Quincy, Massachusetts, United States Greenlining Management Full time

    **About Greenlining Management**We are a leading consulting sales and marketing firm specializing in revenue growth and brand exposure for household brands. Our team is dedicated to delivering innovative solutions that drive business success.**Job Summary**We are seeking a highly motivated and results-driven Customer Service Associate to join our team. As a...

  • Customer Service Specialist

    5 days ago

    Quincy, Massachusetts, United States Bridgestone America, Inc. Full time

    **Job Summary**Bridgestone America, Inc. is seeking a highly motivated and customer-focused Retail Salesperson to join our team. As a Retail Salesperson, you will be responsible for introducing tire products and automobile repair/maintenance services to customers, building customer satisfaction and loyalty, and driving sales growth.**Key...

  • Customer Service Ambassador

    2 days ago

    Quincy, Massachusetts, United States FastSigns Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at FASTSIGNS. As a key member of our sales and support team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving sales growth.Key ResponsibilitiesDevelop and...

  • Customer Service Representative

    5 days ago

    Quincy, Massachusetts, United States Niemann Foods Full time

    Job SummaryThe Pet Supplies Plus Bather is a key member of our team, responsible for providing exceptional customer service while ensuring the well-being of our furry friends. As a Pet Care Specialist, you will be the face of our store, interacting with customers and their pets in a friendly and professional manner.Key ResponsibilitiesProvide top-notch...

  • Customer Service Representative

    5 days ago

    Quincy, Massachusetts, United States Domino's Franchise Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our Domino's Pizza team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring timely and accurate order fulfillment, and maintaining a clean and safe working environment.Key...

  • Customer Service Representative

    2 days ago

    Quincy, Massachusetts, United States Healthcare Financial Full time

    About the RoleWe are seeking a highly motivated and compassionate Customer Service Representative to join our team at Healthcare Financial. As a key member of our organization, you will play a vital role in ensuring that individuals and families receive the support and resources they need to access vital benefits and services.Key ResponsibilitiesManage the...

  • Customer Service Consultant

    2 weeks ago

    Quincy, Massachusetts, United States QUIRK AUTOMOTIVE GROUP Full time

    Position OverviewLocationQuirk Automotive GroupShiftFlexibleCategoryClient RelationsRole SummaryQuirk Automotive Group is on the lookout for a dedicated Customer Service Consultant to enhance our dynamic service team. This role presents a remarkable opportunity to embark on a fulfilling career within one of New England's premier automotive groups. We are...

  • Customer Service Representative

    3 days ago

    Quincy, Massachusetts, United States Florida Farm Bureau Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role requires a positive and professional attitude, excellent communication skills, and self-discipline. As a representative of the Florida Farm Bureau, you will be responsible for providing exceptional service to our...

  • Field Service Technician for Water Treatment Solutions

    2 weeks ago

    Quincy, Massachusetts, United States Aqua Laboratories, Inc. Full time

    Position OverviewAs a Field Service Technician at Aqua Laboratories, Inc., you will play a crucial role in delivering exceptional service to our clients in the Southeastern region of Massachusetts. This position is ideal for individuals seeking a stable and rewarding career with a reputable company in the water treatment industry.About Aqua Laboratories,...