NS2 Basis Delivery Lead

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SAP NS2 Basis Delivery Lead

COMPANY DESCRIPTION

SAP is the global market leader for business software and related services, and SAP National Security Services Inc. (SAP NS2) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

This position requires access to customer data; Must be a U.S. citizen. SAP NS2 does not offer Visa sponsorships for this role. All internals must have manager's approval to transfer.

A Basis Delivery Lead will manage the SAP Basis tasks and the daily operations of our SAP ecosystem. The professional will manage the client relationships and work across the Service Delivery Lifecycle to analyze, design, build, test, implement and/or maintain multiple system components or applications. The individual must have strong technical knowledge of SAP systems and databases. Additional responsibilities include managing periodic maintenance activities, refreshes, patching, and upgrades.

The individual is expected to provide technical guidance, strategy, and direction on SAP Technical designs, implementations, and deployments of SAP solutions on Cloud infrastructure.

Job Duties and Responsibilities:

• Manage technical architecture analysis, design, build, test and deploy for SAP systems
• Advice on technical approach for all systems integrating to SAP and manage 3rd party dependencies related to the SAP environment
• System landscape design and management experience in operations and project scenarios
• Plan and manage SAP systems maintenance schedule
• Involved in planning and testing of the DR
• Deep understanding of SAP best practices on Backup and Recovery
• Troubleshooting and root cause analysis
• Implementation, upgrade and support of the latest SAP systems versions, running on Windows/Linux OS and HANA/Sybase/Oracle/SQL Server DBs.
• Hands-On experience as a BASIS administrator
• Provide leadership for troubleshooting and system performance initiatives
• Good knowledge of AWS/Azure and GCP
• Communicate project status, issues, and risks timely to all stakeholders, cross-functional teams, and managers.
• Help manage Change Control, Issues, and Risks to ensure timely implementation of projects, including carrying out risk assessments, identifying project roadblocks, and driving mitigations/solutions
• Work with technical and non-technical teams, including Customer Support, Professional Services, Product Management, Engineering, and QA teams for efficient and effective resolution of project issues and escalations
• Contribute to the development and maintenance of standards, processes, and best practices
• Strong writing, mentoring, decision making, and communication skills
• Strong leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise, and tactful communication with senior executive management, clients, peers, and team members
• Provide oversight and leadership to the team. Coach to clarify assignments and deliverables to the team; review the quality of work and manage the integration of team members' work.
• Ability to work effectively across multiple organizations utilizing strong influencing skills coupled with technical expertise for multiple capabilities. This includes strong problem solving, cross-functional leadership, and conflict resolution

Requirements:

• Bachelor's Degree plus 12+ years of experience or master's degree, plus 7 years of experience. A combination of equivalent work and life experience will be accepted in lieu of degree.
• SAP Basis experience and Understanding of SAP best practice
• Strong verbal, written, and interpersonal communication skills
• A high standard for work ethic and quality is required
• Experience working with highly technical teams
• A clear understanding of business process requirements as well as cloud technical requirements for IaaS, PaaS, and SaaS technologies
• Strong analytical as well as organizational skills with an ability to manage competing priorities.
• Ability to manage and shift priorities quickly and effectively when needed.
• Contributes independently, resolves complex issues
• Self-motivated and able to work under pressure to deliver high-quality deliverables.
• Contributes actively to build common ground for cooperation
• Communicates relevant messages on time and with constructive feedback to cross-functional colleagues & managers
• Ability to learn functional and technical concepts quickly.
• Excellent verbal and written communication and interpersonal skills
• Understanding of technical issues and business impact.

Note: The job description is meant to be a guideline. It is not exhaustive, will expect the selected candidate to show flexibility and eagerness to undertake varied tasks and projects.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: | Work Area:Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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