Facilities Management and Security Assistant

4 weeks ago

Washington, Washington, D.C., United States Department Of The Treasury Full time
Summary

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Duties

WHAT IS THE FMSS - FACILITIES MANAGEMENT AND SECURITY SERVICES DIVISION?

A description of the business units can be found at:

(8) Vacancies will be filled in the following specialty areas:

Facilities Management and Security Services Operations Mid-Atlantic

The following are the duties of this position at the full working level.

  • Assists the specialist in assuring that one or more Facilities Management and Security programs operate effectively and meet customer needs. Reviews procedures, work provided by contractors, customer requirements, and work requests to assure they meet requirements and are complete, clear, and understandable. Uses information, standard data and other reports to determine that established standards for business goals are met. May be assigned responsibility for other FMSS program areas, with technical guidance provided by a supervisor and/or specialist.
  • Reviews information provided by the Employee Resource Center (ERC), contractors, customers, FMSS staff, and from financial and workload reports to eliminate redundant requirements, clarify organizational and funding responsibilities, verify time frames, and explain FMSS processes to customers in other work areas.
  • Collects information regarding timeliness, cost and quality of service delivery. Identifies products and services with excessive cycle times, low customer satisfaction rates, and costs exceeding projections and assists the assigned manager and/or specialist in preparing procedural changes and explaining them to other FMSS staff and to customers. Prepares documents to excess property items.
  • Assists with implementation and administration of various security program components, which could include such functions as Identification Media, Access Control Systems, Alarm Monitoring Systems, CCTV systems; participates in official security reviews and assessments and report preparation; maintains database and documents used to track and monitor security information; assists with emergency preparedness activities; and serves as a first responder during incidents.
  • Provides support to the Specialist in a broad range of facilities programs including but not limited to, mail, property, records, supplies, safety, shred, building services, and real estate.

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