Current jobs related to Customer Service Representative I - Salt Lake, Utah - First Citizens Bank
-
Customer Service Representative
2 days ago
Salt Lake, Utah, United States Golden Customer Care Full timeJob OverviewGolden Customer Care is seeking a highly skilled Customer Care Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle multiple customer accounts simultaneouslyResearch and resolve customer complaints and...
-
Customer Service Representative
5 days ago
Salt Lake, Utah, United States Trulite Full timeCustomer Service Representative IWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative I. As a key member of our customer service team, you will be responsible for providing top-notch support to our customers, ensuring their needs are met, and exceeding their expectations.Key...
-
Customer Service Leadership Role
4 weeks ago
Salt Lake, Utah, United States Golden Customer Care Full timeJob OpportunityGolden Customer Care is seeking a skilled Assistant Manager, Customer Service to provide leadership and training to supervisors who oversee multiple customer care agents. This role requires effective communication, coaching, and management of given directives, as well as partnership and collaboration with the Customer Care Manager and other...
-
Claims Customer Service Representative
3 weeks ago
Salt Lake, Utah, United States Southwest Service Administrators Inc Full timeJob Title: Claims Customer Service RepresentativeSouthwest Service Administrators Inc is seeking a highly skilled Claims Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and ensuring timely and accurate processing...
-
Customer Service Representative
4 hours ago
Salt Lake, Utah, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers. Your duties will include greeting customers, taking orders, and...
-
Customer Service Representative
4 weeks ago
Salt Lake, Utah, United States Utah Retirement Systems Full timeCustomer Service Specialist I Job DescriptionAt Utah Retirement Systems, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist I.Key Responsibilities:Provide exceptional customer service to members via phone, email, and in-person interactions.Respond to inquiries and resolve issues in a timely and...
-
Customer Service Representative
3 hours ago
Salt Lake, Utah, United States Motion & Flow Control Products Full timeCustomer Service Representative Job DescriptionMotion & Flow Control Products is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional...
-
Customer Service Representative
2 weeks ago
Salt Lake, Utah, United States Trulite Glass & Aluminum Solutions Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Trulite Glass & Aluminum Solutions. As a Customer Service Representative, you will be responsible for providing top-notch customer service support in a manufacturing environment.Key Responsibilities:Respond...
-
Customer Service Representative
2 weeks ago
Salt Lake, Utah, United States Motion & Flow Control Products Full timeCustomer Service Representative Job SummaryMotion & Flow Control Products is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.Key...
-
Customer Service Representative
5 days ago
Salt Lake, Utah, United States Onward Search Full timeCustomer Service Representative OpportunityOnward Search is a leading staffing and talent solutions company that connects professionals with top jobs at leading brands across the nation. We're seeking a Customer Service Representative to join our team at a banking and financial services company.This is a 6-month contract opportunity located in Salt Lake...
-
Customer Service Representative
3 weeks ago
Salt Lake, Utah, United States Silicon Slopes Full timeJob Title: Customer Service/Technical Support RepresentativeJob Description:MetaStock, a software development company, is seeking a Customer Service/Technical Support Representative to provide exceptional customer service and technical support to our clients. We are looking for an experienced representative who enjoys working with people and has prior...
-
Customer Service Representative
3 weeks ago
Salt Lake, Utah, United States Hudson Printing Co Full timeJob OverviewHudson Printing Co is seeking a highly skilled Customer Service Representative to join our team.Key ResponsibilitiesPartner with Sales Associate to define project scope and create detailed implementation plans.Determine resources needed to complete projects with other teams.Develop schedules with team managers to meet project deadlines.Track...
-
Customer Service Representative
4 weeks ago
Salt Lake, Utah, United States Planet Fitness Full timeJob Title: Member Services RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Responsibilities:Customer Service: Greet...
-
Customer Service Representative
3 weeks ago
Salt Lake, Utah, United States Williams-Sonoma Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative of Williams-Sonoma, you will be responsible for providing exceptional customer service and support to our customers through various communication channels.Key...
-
Customer Service Representative
3 weeks ago
Salt Lake, Utah, United States Mr Appliance Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer...
-
Customer Service Representative
5 days ago
Salt Lake, Utah, United States Domino's Pizza LLC Full timeDomino's East 3300 South Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's East 3300 South. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our store.Key Responsibilities:Greet customers and provide a...
-
Customer Service Representative
1 month ago
Salt Lake, Utah, United States Planet Fitness Full time{"title": "Member Services Representative", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an...
-
Customer Service Representative
5 days ago
Salt Lake, Utah, United States Domino's Pizza LLC Full timeDomino's Pizza LLC: Customer Service RepresentativeWe are seeking a skilled and friendly Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers...
-
Customer Service Representative
4 weeks ago
Salt Lake, Utah, United States Kroger Family of Companies Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a safe and clean store environment, and assisting the department manager in achieving sales...
-
Customer Service Representative
2 weeks ago
Salt Lake, Utah, United States Regence BlueCross BlueShield Full timeCustomer Service Professional IJoin Regence BlueCross BlueShield as a Customer Service Professional I and be part of a team dedicated to making healthcare easier and lives better. As a key member of our customer service team, you will play a vital role in providing exceptional service to our members, answering their questions, and resolving their issues in a...
Customer Service Representative I
3 months ago
Overview:
We are looking for candidates who are within a reasonable drivable distance to our Cottonwood Heights, UT office for a hybrid position.
Job Summary:
Serves as an initial point of contact on banking inquiries and concerns.
Provides support for existing and prospective clients via inbound telephone calls and live chat.
Resolves concerns on retail, commercial, and online banking as well as bankcard, fraud, forgery, ID theft, policy, and procedural questions.
Identifies cross-sell opportunities and makes referrals as appropriate.
Provides accurate, confidential client service through bankcard, business online banking, or general servicing knowledge.
Available schedule options:
Thursday - Sunday 6:30pm - 5:30am PST
Sunday - Wednesday 6:00pm - 5:00am PST
Monday - Friday 8:00pm - 5:00am PST
Responsibilities:
Client Service - Answers inbound client calls and chats spanning multiple banks and states. Addresses needs ranging from routine balance and transaction questions to more complex issues requiring further research. Utilizes available Bank tools and resources to provide timely, accurate resolution for each client. Maintains high client service standards throughout all activities.
Business Proficiency - Serves as a resource on operations, policy, and procedure information to both associates and clients. Maintains current knowledge of client calls regarding retail, commercial, bankcard, and online banking. Communicates enterprise-wide changes and impacts to clients as necessary.
Crime Mitigation - Serves as initial point of contact for reported fraud and forgery. Documents the reported activity and takes appropriate action. Actions may include opening, closing, or placing holds on accounts as well as refunding feeds, submitting affidavits, and escalating to the appropriate internal parties.
Sales Support - Identifies cross-sales opportunities through client profiles and account detail information. Promotes Bank products to clients and makes referrals to sales teams when possible.
Qualifications:
Basic Qualifications:
High school diploma or GED with 1 year call center or customer service experience.
Additional Requirements:
* Strong verbal and written communication skills.
* Working knowledge of PC-based software.
* Ability to work in multiple software applications at one time.
* Strong keyboard skills.
* Ability to multi-task in a fast-paced environment.
* Ability to display professionalism while interacting with others.
Customer Service|Client Solutions Specialist
