Fragrance Advisor, Diptyque

1 month ago

Los Angeles, California, United States DFS North America Full time
What you'll be doing?

As the Fragrance Advisor, Diptyque you will be an ambassador of the brand and deliver exceptional customer service to our customers in our LAX - Tom Bradley Internaional Terminal store. You will leverage your product knowledge to provide friendly and customized service to all clients. You will strive to discover your clients and their every need, build customer loyalty and relationships while delivering sales and productivity targets.
  • Provide a unique one-on one consultation; cultivate loyal customers by offering professional advice on fragrances
  • Deliver high brand knowledge at all times
  • Answer client inquiries relating to product
  • Be accountable for the sales results of the fragrance you represent
  • Close sale by thanking clients and building relationships to seek opportunities to grow sales in future
  • Accurately ring and process sales transactions in accordance with company's Cash Handling Procedures
  • Perform various non-selling duties, e.g. receive merchandise, housekeeping, inventory control, and update price changes
This is an hourly, non-exempt, union position starting at $23.00 per hour, not including eligible commission and benefits.

Ideal Candidate
  • High School diploma or equivalent work experience sufficient to perform the essential functions of the job
  • 1-2 years of retail experience; previous beauty, fragrance customer service, or hospitality services experience preferred
  • Comfortable with one-on-one elevated customer service
  • Familiar with using the POS Terminal; with accurate and quick transaction handling ability
  • Ability to work flexible hours / shifts, including weekends, nights and holidays.
  • Secondary language speaking beneficial, but not required
Benefits:
  • Day One Health Benefits
  • 401k Plan Contributions
  • Paid Time Off
  • Paid Holidays
  • Monthly Commission/Incentives
  • Parking Reimbursement
  • Employee Discounts
DFS is an equal opportunity employer. It is the Company's policy and practice to employ, promote and treat all employees and applicants on the basis of merit, qualifications and competency and to provide all employees with a workplace that is free of discrimination. Employment decisions are based on qualifications such as education, work experience and talent, and are made without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability or any other basis protected by law.

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