Director of Operational Excellence

MINNESOTA ONCOLOGY

Minnesota Oncology offers its employees an exciting, fast-paced, and challenging work environment. We are currently looking for an individual with passion for the healthcare field and someone that can commit to personal accountability and integrity. An ideal candidate will also have excellent oral and written communication skills with an ability to collaborate and work in a team based environment.

Come join this dynamic team who is passionate about providing exceptional care to our patients.

Why Work for Us?

We offer a competitive benefits package that includes -

• Medical
• Dental
• Vision
• Life Insurance
• Short-term and Long-term Disability Coverage
• 401k plan that comes with a company match
• Wellness program that rewards you practicing a healthy lifestyle
• Tuition Reimbursement
• Employee Assistance Program and Discount Program to some of your favorite retailers

• Working collaboratively with the Executive Leadership Team, implements, and maintains a plan of organization, and recommends change to Executive Director.
• Maintains physician/practice relationships via effective communication to physician practice leadership and works with physician leadership to ensure the practices strategic short and long term plans are in concert with US Oncology's plans.
• Develops, implements, and maintains a plan of organization, recommends change to Executive Leadership
• Directs the development and implementation of organizational procedures and controls, in collaboration with the Executive Director and the entire Executive Leadership Team, to promote communication and information flow within the organization. Ensures appropriate policies, procedures and objectives are actualized across the practice.
• Evaluates general and specific business conditions as they relate to operational issues and advises the governing body and the Executive Director on these matters.
• Advises and assists in developing organizational objectives and plans for their achievement.
• In collaboration with appropriate Network resources, oversees the development of systems (both manual and automated) to properly support practice-wide activities based upon business need. Supports the coordination of hardware and software requirements of existing and future systems.
• Directs the development and implementation of organization procedures and controls to promote communication and adequate information flow within the organization.
• Ensures effective administrative staff coverage for the practice within budgetary guidelines.
• Monitors, analyze, assess, and communicate practice progress. Considers present and planned capacity. In financial terms, considers manpower and practice needs, including facilities and technology.
• Directs the preparation and maintenance of management reports necessary to carry out functions of the practice. Prepares periodic reports as necessary or required.
• Ensures compliance and adherence to the organization*s structure, management philosophy, and mission statements.
• Effectively partners with the Director, Clinical Practice to ensure clinical and non-clinical teams work in harmony to achieve shared goals and objectives.
• Oversees development and coordination of new office locations and their needs as required.
• Oversees the correct use of charge codes and education of all staff.
• Directs and develops the practice administrators/managers
• Helps support the activities of all radiation & imaging service staff.
• Coordinates the Operations Meetings
• Works closely with local network resources including but not limited to director of: Regional Business office; Research; Marketing; Pharmacy and Managed Care
• Responsible for developing an accurate capital, financial, and labor budget as well as adhering to the budget and managing expenses.
• Other duties as requested or assigned.

• Bachelor's degree in Accounting, Finance, or related business field. Strongly preferred
• Minimum seven years experience in healthcare management, including at least three years in a supervisory capacity in a senior managerial capacity with experience coaching, developing, and managing staff and delivering on results.

• Organizational Planning Skills: Knowledge and demonstrated success in effective cross-departmental and employees interface toward significant shared goals. Initiates organizational improvements to enhance productivity and works with others to institutionalize them, when appropriate
• Teambuilding and Leadership: Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important, is someone people like working for and with. Assesses talent, provides candid feedback on strengths and needs, and invests in development of employees.
• Negotiating Skills: Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
• Conflict Resolution Skills: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.
• Change Agent: Serves as a catalyst for initiating change and innovation within the practice. Demonstrates and involves others in learning about ongoing needs for change. Supports experimentation to test new approaches.
• Effective written and oral communication and interpersonal relationship skills: Consistently shares information freely, accurately, and clearly with various levels in the organization. Uses a variety of communication modes to ensure mutual understanding.
• Leadership Foresight: Anticipates the needs of different audiences and tailors presentation media appropriately. Relates well to all kinds of people at all levels inside and outside the organization, builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably.
• Time management/Multi-tasking: Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Credibility: Earned over time and gained through trust-building, professionalism, maturity and exhibited confidence.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

WORK ENVIRONMENT:

The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work may require minimal travel by air or automobile, approximately 50% of workweek.

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.