Human Resources Associate
1 week ago
Parexel is looking for a highly organized and driven individual to join our HR Global Services Team in a TEMPORARY capacity. The HR Associate acts as a first point of contact and support for managers and employees who require HR assistance with using or accessing HR programs and processes.
In this HR Associate role, you will be responsible for providing a timely and accurate response or properly redirecting the inquiry, to help the employee resolve or address their need via email, phone, or ticketing system.
While in this role, you may serve as an SME (Subject Matter Expert) or as a Single Point of Contact for a particular HR program, service, or system. You will be responsible for new hire orientation facilitation and coordination.
This is a hybrid work schedule that allows for working home based and one to two days per week working from our corporate offices in Durham, NC This is a great opportunity for anyone looking to grow their HR career with a global organization.
Your Activities:
Coordinating and presenting companywide New Hire OrientationResponding to a wide variety of employees' and managers' HR related inquiries via email, ticketing, and telephone requests for HR services supportProviding high level administrative and systems related supportMaintaining accurate files and records in compliance with company and local/country requirementsGenerating and tracking HR reportsFacilitating a high level of communication within the team, across HR and with clientsOther duties as requiredYou Skills:
Ability to work effectively across departments and culturesStrong written and oral communicationHighly organizedExperience working with HR systems and applications, Workday experience preferred but not requiredAbility to multi-task and work in a fast-paced environmentAbility to learn and navigate complete HR supported systems and processesYour Profile:
Professional training or degree in an area of Human Resources, Business, Communications or other equivalent discipline1-2 years HR or proven Customer Service experience in any capacityEnglish fluency required; Spanish fluency preferred as role has some crossover with Latin America-
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