Operations Analyst
Found in: beBee jobs US - 2 weeks ago
Grow your career as an Operations Analyst with an innovative global bank in Jersey City, NJ. Contract role with strong possibility of extension. Will require working a hybrid schedule 2-3 days onsite per week.
Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.
Contract Duration: 12+ Months
Required Skills & Experience
- Bachelor's degree.
- Experience with work-flow systems.
- Excellent project management and organizational skills.
- Outstanding relationship building and relationship management skills.
- Consistently demonstrates clear and concise written and verbal communication skills.
- Business writing skills.
- Proficient in Microsoft Office with an emphasis on MS Excel and relevant reporting tools.
What You Will Be Doing- Ensure accurate and timely delivery of key changes to the business by leading Global Change Management process.
- Provide ongoing 1:1 consultative training to change owners on both process and tools during the course of their Global Change Management, as well as provide general training to raise awareness of the process.
- Assist in awareness campaigns and communications of Global Change Management objectives & process.
- Assess current state processes and workflows Global team, including data and process hand-offs with Issuer Operations.
- Optimize productivity by designing, implementing and testing new procedures.
- Assemble reports to document process status and changes.
- Track metrics to discover areas for improvement and monitor upgrades.
- Communicate findings and proposals to upper management.
- Assess opportunities within reconciliations for productivity and scale.
- Work with global locations as necessary to ensure end-to-end workflows and controls enhancements.
- Create and manage end to end calendar with critical steps, dependencies and dates.
- Host kick-off calls with change owner to gather stakeholders, begin impact assessment and identify leads from each functional group to be part of the project.
- Help change owners craft clear messages that address all stakeholder questions (including Legal & Compliance).
- Develop analytics and reporting to track effectiveness of process and identify potential process improvements.
- Provide thought leadership in continually reviewing process and identifying improvements.
- Operate with a limited level of direct supervision.
- Exercise independence of judgement and autonomy.
- Act as SME to senior stakeholders and /or other team members.
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