Site Reliability Engineer

2 weeks ago


Phoenix, Arizona, United States Trident Consulting Full time
Job Title: Site Reliability Engineer

Trident Consulting is seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will be responsible for ensuring the stability and reliability of our production systems.

Key Responsibilities:
  • Lead production stability efforts by preventing production issues and improving production stability.
  • Define and enforce Service Level Objectives (SLOs) and Agreements (SLAs) to guarantee system reliability and availability.
  • Monitor key performance indicators, such as response times, error rates, and uptime, to align operational performance with overarching business objectives.
  • Proactively identify continuous improvement opportunities, such as reducing manual effort, automating tasks/resolutions, or decreasing production incidents.
  • Develop and deploy monitoring, metrics, and logging systems, and develop application dashboards.
  • Ensure near-zero downtime with monitoring and alerting, self-healing automation, and continuous improvement.
  • Provide reactive, break-fix support and communicate issue/resolution status to project teams and management.
  • Develop expertise in assigned application domains and interpret alerts from tools like SiteScope, Dynatrace, and ELK.
  • Be flexible for upskilling to new tech stacks and ready to perform hands-on development.
  • Provide regular and high-quality updates to stakeholders on work progress, including user stories and ITSM problems.
  • Attend regular meetings with project/development teams to discuss production issues for prioritization, fixes, and release.
Requirements:
  • 5-6 years of application development experience using modern technologies and architecture, including experience collaborating with technology teams.
  • 2+ years of Site Reliability Engineering experience.
  • Good understanding of at least one public cloud, preferably Microsoft Azure/Pivotal Cloud Foundry.
  • Strong understanding of REST APIs and their practical application.
  • Strong experience with continuous integration and collaboration tools like Azure DevOps, JIRA, Bitbucket, GitHub, and Confluence.
  • Good knowledge and hands-on experience with CLI tools like Bash, Linux, and Azure CLI.
  • Experience with some of the following technologies: Java, J2EE, Pivotal Cloud Foundry, Cloud Computing (IaaS, PaaS, and SaaS), RESTful interfaces, GIT, Gradle, Maven, NPM, Spring (Spring Batch and Spring Boot), CSS3, HTML4, Oracle PL/SQL, and Kafka.


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