Night Auditor

4 weeks ago

Atlanta, Georgia, United States Hyatt Place AtlantaDowntown Full time

The Night Auditor contributes to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The Night Auditor is responsible for the preparation and disposition of all Night Audit work as well as all Host functions during the overnight shift.

Responsibilities:

  • Ensure all aspects of hotel accounting are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud.
  • Audit, balance, post and report on front desk, rooms, and food and beverage transactions.
  • Complete the Night Audit checklist for procedures daily.
  • Ensure hotel occupancy is maximized and that all guest accounts are checked in correctly.
  • Run the night audit final, after ensuring all transactions are accurate.
  • Attend to guest needs at the front desk, provide management presence.
  • Prepare limited menu items for guest food and beverage orders as needed.
  • Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary).
  • Approach all encounters with guests and associates in a friendly service-oriented manner.
  • Maintain regular attendance in compliance with Hyatt standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Hyatt standards and regulations to encourage safe and efficient hotel operations.
  • Maintain a friendly and warm demeanor at all times.
  • Perform any other duties as requested by the Guest Services Manager or any other member of management.

Qualifications:

Prefer Hyatt Place experience

  • High School diploma or equivalent required
  • Previous hospitality experience preferred
  • Previous supervisory experience preferred
  • Knowledge of accounting principles
  • Must have open availability and report on time to their scheduled 10:00PM - 6:00AM shift.
  • Weekends mandatory.
  • Must be able to work in a self-managed environment.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must maintain composure and objectivity under pr
  • This job will appeal to night owls who like staying up.

Source: Hospitality Online

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