Overnight Guest Service Agent

1 month ago


Atlanta, United States Small Town Hospitality Full time

Small Town Hospitality owns and operates nine unique lodging properties in Canada & the USA. We are looking to add an OVERNIGHT Hotel Guest Service Agent (Night Auditor). This person will work from our Atlanta, IL head office and will answer calls to assist guests and complete reservations for all nine properties throughout the night (calls are routed to a central line).

The position pay starts at $18.00/hour.

The position hours are full-time or part-time, flexible. **Shifts would be from 12:00am - 8:00am.**

Traits & skills required to be successful in this role:

- Well-spoken and ability to communicate effectively.
- Ability to use computers, type quickly and learn hotel reservations program.
- Ability to "smile" through the phone when speaking with guests.
- Ability to handle multiple calls at a time and remain calm and professional.
- Ability to patiently answer questions and be a positive resource to guests.
- Willingness to confidently present lodging properties and secure bookings from each call.
- Previous hotel or bookkeeping experience is preferred.
- Ability to work very independently but with the support of the office manager and property ownership.
- Ability to complete general bookkeeping tasks such as accounts payable, posting invoice payments, payroll etc.

**Job Types**: Full-time, Part-time

Pay: From $18.00 per hour

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Work setting:

- In-person

**Experience**:

- Front desk: 1 year (preferred)
- Hotel: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Overnight Shift (required)
- Night Shift (required)

Ability to Relocate:

- Atlanta, IL: Relocate before starting work (required)

Work Location: In person



  • Atlanta, United States The Kimpton Hotel & Restaurant Group, LLC Full time

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new Guest Service, Guest, Agent, Overnight, Service, Operations


  • Atlanta, United States Kimpton Hotel Full time

    Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then,...


  • Atlanta, United States Kimpton Hotel Full time

    Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then,...

  • Guest Service Agent

    3 weeks ago


    Atlanta, United States Sonesta International Hotels Corporation Full time

    Sonesta Atlanta Airport North, 1325 Virginia Avenue, Atlanta, GA is seeking a candidate to W. O. W. our guest and create exciting memories. The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the missi Guest Service, Agent, Operations Manager, Service, Guest, Hotel, Retail

  • Guest Service Agent

    3 weeks ago


    Atlanta, United States Sonesta International Hotels Corporation Full time

    The Sonesta Atlanta Airport South, 4669 Airport Blvd., College Park, GA is seeking Part-time Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishin Guest Service, Agent, Operations Manager, Service, Guest, Hotel, Retail

  • guest service agent

    3 weeks ago


    Atlanta, United States Sonesta International Hotels Corporation Full time

    The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manage Guest Service, Agent, Operations Manager, Hotel

  • Guest Service Agent

    3 weeks ago


    Atlanta, United States Omni Hotels & Resorts Full time

    To provide assistance and services for guests in order to ensure pleasurable accommodations. Responsibilities Be fully acquainted with the different points of interest. Assist in arranging for restaurant Reservations and transportation as required by Guest Service, Agent, Service, Guest, Retail, Hotel

  • Guest Service Agent

    2 weeks ago


    Atlanta, United States Auro Hotels Full time

    ** Guest Service Agent (RI)** **Job Category****:** Front Office **Requisition Number****:** GUEST003479 Showing 1 location **Job Details** **Description** **Job Purpose** The primary purpose of the Guest Service Agent is to greet and serve guests in a professional, gracious manner. Register guests; provide prompt and courteous service to the guest...


  • Atlanta, United States Oodle Holdings, LLC Full time

    ** Guest Services Agent** Location: Atlanta, GA, US Property Name: La Quinta by Wyndham Atlanta Midtown - Buckhead Req Id: 13459 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Atlanta Midtown - Buckhead location in Atlanta , Georgia . **Job Summary** The Guest Service Agent is responsible for...

  • Guest Service Agent

    2 days ago


    Atlanta, United States Nobu Hotel Atlanta Full time

    Description NOBU Hotel Atlanta, the state-of-the-art addition to the world-renowned NOBU Hospitality brand, is currently seeking a highly motivated professional to join our team as a Guest Service Agent. In this role you will welcome our guests to Nobu Hotel Atlanta and assist them with the check-in and check-out process courteously and efficiently....

  • Guest Service Agent

    6 hours ago


    Atlanta, United States Nobu Hotel Atlanta Full time

    Job DescriptionJob DescriptionNOBU Hotel Atlanta, the state-of-the-art addition to the world-renowned NOBU Hospitality brand, is currently seeking a highly motivated professional to join our team as a Guest Service Agent. In this role you will welcome our guests to Nobu Hotel Atlanta and assist them with the check-in and check-out process courteously and...

  • Guest Service Agent

    7 days ago


    Atlanta, United States Hilton Hotels & Resorts Full time

    . Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting m Guest Service, Agent, Service, Hospitality, Processing, Guest, Retail

  • Guest Service Agent

    2 days ago


    Atlanta, United States Sonesta International Hotels Full time

    Job Description Summary Sonesta Atlanta Airport North, 1325 Virginia Avenue, Atlanta, GA is seeking a candidate to W.O.W. our guest and create exciting memories. The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering...

  • Guest Service Agent

    2 days ago


    Atlanta, United States Sonesta International Hotels Full time

    Job Description Summary Sonesta Atlanta Airport North, 1325 Virginia Avenue, Atlanta, GA is seeking a candidate to W.O.W. our guest and create exciting memories. The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the...

  • Guest Service Agent

    13 hours ago


    Atlanta, United States Sonesta International Hotels Full time

    Job Description Summary Sonesta Atlanta Airport North, 1325 Virginia Avenue, Atlanta, GA is seeking a candidate to W.O.W. our guest and create exciting memories. The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the...


  • Atlanta, United States Highgate Hotels Full time

    Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...

  • Guest Services Agent

    24 hours ago


    Atlanta, United States Highgate Hotels Full time

    HourlyHighgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides...

  • Guest Service Agent

    2 weeks ago


    Atlanta, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0ALMA [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...

  • Guest Service Agent

    2 days ago


    Atlanta, United States Hilton Worldwide Full time

    The beautiful Hilton Atlanta is looking for full-time Guest Service Agent to join their Front Office team! This is a 1200+ room property located in the heart of downtown, connected via skywalk to Peachtree Center mall and the MARTA Station. A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the...

  • Guest Service Agent

    3 days ago


    Atlanta, United States Hilton Hotels Corporation Full time

    Hilton Hotels - JobID: HOT0AL9B [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...