Family Visitation Specialist, Council Bluffs

2 months ago

Council Bluffs, Iowa, United States Boys Town Full time

Transports youth and supervises visitation.

MAJOR RESPONSIBILITIES & DUTIES:Ensures the safety of the youth during transportation and during visitation with biological family.Transports youth in and around service area from a designated location to the place of the visit and back again.Supervises the youth and their family members during scheduled visit times to ensure the safety of the children involved and that conversations are positive and appropriate.Observes and assesses behaviors of all parties and guides or redirects as needed.Maintains and organizes documentation of each supervised visit.Develops a working relationship with the youth and family members to build trust.Discerns the proper time to step in and intervene when redirection is required as a result of any violations of behavior.Responds on short notice situations occasionally to substitute for a supervised visit, to fulfill urgent requests for new visits, or to transport children from one place to the other.KNOWLEDGE, SKILLS, AND ABILITIES:Knowledge of state Vehicle and Driver Safety Guidelines.Ability to drive frequently and for extended periods of time using own vehicle.Knowledge of regulatory requirements pertaining to youth care.High level of professionalism and interpersonal skills.Computer skills in Microsoft Office.Ability to communicate in an articulate, professional manner while maintaining necessary degree of confidentiality.Ability to work independently in a collaborative environment, meet deadlines, and multi-task while maintaining quality standards.Ability to quickly make decisions in sensitive and sometimes critical areas and to adapt responses to situations while maintaining procedural and regulatory integrity.Strong knowledge of Boys Town Model.REQUIRED QUALIFICATIONS:High school diploma or equivalent required.Minimum 1 year of experience in youth care or human services required.Minimum 21 years of age (applicable to Rhode Island only).Possess a valid driver's license with a good driving record required.Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required.Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required.Pass an annual Motor Vehicle Registration (MVR) check required.On-call (continuously or rotationally) to provide support required.Diversity is more than a commitment at Boys Town—it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at

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