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Workplace Experience Improvement Lead

3 months ago

Collegeville, Pennsylvania, United States GlaxoSmithKline Full time
Site Name: USA - Pennsylvania - Upper Providence, Cambridge MA, Durham Blackwell Street, Philadelphia Walnut Street, Upper Merion, Waltham
Posted Date: Aug

Workplace Improvement Lead

Closing Date for Applications - 8/23/2024

GSK is a global biopharma company with a special purpose - to unite science, technology, and talent to get ahead of disease together. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. In Workplace Real Estate & Facilities (WREF) our unique contribution will accelerate GSK's success by transforming the employee experience, inspiring everyone to be their best wherever they work.

WREF is the global team that is responsible for the full lifecycle of planning, execution, and operations of GSK's real estate portfolio. This includes defining the organisation's real estate and workplace experience strategy across our network; as well as leveraging our network of vendor partners to ensure delivery facility management and capital project services to GSK's global office portfolio.

Reporting to the America's Director, Real Estate & Project Delivery, the Workplace Improvement Lead is responsible for the delivery of capital projects, and enhancing the user experience, productivity, efficiency, and satisfaction within the workplace. This role entails identifying areas for improvement, developing strategies, and implementing initiatives to create a conducive and thriving workplace experience.

We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programmes.

We embrace modern work practices; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work.

Discover more about our company-wide benefits and life at GSK on our webpage Life at GSK | GSK

In this role you will:
  • Produce project documentation to facilitate scope definition, budget and schedule management, execution planning, risk management, scope control, commissioning and start-up, operational handover. Apply the WREF Capital Project Process guideline and related tools and templates.
  • Prepare project cost and schedule estimates, leveraging estimating and scheduling benchmarks and SMEs as necessary.
  • Organize the project team and manage the delivery and performance of project team members in a matrix organization.
  • Facilitate approval of project scope, schedule, and funding authorization.
  • Organize and lead project planning, coordination and steering meetings with key stakeholders and project team members.
  • Provide regular status reporting to management and key stakeholders, including updating and maintaining project cost, schedule, and other information in a central project management application.
  • Apply change management framework and lead change management efforts related to workplace improvement initiatives.
  • Ensure necessary change management plans are in-place and executed to facilitate the move-in and usage of the finished project (e.g. workplace change).
  • Conduct assessments and analyse data related to current workplace design, occupancy and utilization practices, productivity, employee engagement, user experience and workplace culture to identify trends and areas of improvement.
  • Identify inefficiencies and bottlenecks in workflows that impact user experience and develop strategies to optimize processes.
  • Collaborate with the WREF CoE, APAC/EMEA peers and key cross functional stakeholders to share best practice and ensure alignment of improvement initiatives with organizational goals and objectives.
  • Work closely with relevant project and operations teams to deploy global standards at sites, taking into consideration local culture/needs.
  • Develop training programs to equip employees and managers with the necessary skills and knowledge to support workplace improvement initiatives, including various new workplace technology, design standards, office etiquette etc.


Why you?

Qualifications & Skills:

We are looking for professionals with these required skills to achieve our goals:
  • Bachelor's degree in Business, Real Estate, or Facilities related discipline.
  • 3+ years experience leading capital projects.
  • 3+ years experience in Real Estate and Facilities Management industries.
  • 3+ years workplace experience improvement, change management, or related roles.
  • Experience analyzing data and identifying trends.
  • Experience leading and managing complex project from inception to completion.


Preferred Qualifications & Skills:

If you have the following characteristics, it would be a plus:
  • Certification project management or change management (examples: PMP, Agile / Scrum Master, etc).
  • Experience with process improvement methodologies (examples: LEAN, Six Sigma, etc).
  • Strong problem-solving skills and a proactive approach to identifying and addressing challenges.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.


#LI-GSK

Please visit GSK US Benefits Summary t o learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at US Toll Free) or outside US).

GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

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