Site Manager, Service Hub Operations

4 weeks ago

Teterboro, New Jersey, United States Netjets Full time


Title:

Site Manager, Service Hub Operations & Aircraft Maintenance (NJUS)

Company:

NetJets Aviation, Inc.

Area of Interest:

Aircraft Maintenance

Location:



Teterboro, NJ, US, 07608



Req ID:

12974

Purpose of Position

The Site Manager, Service Hub Operations & Aircraft Maintenance will have direct responsibility for delivering mission ready aircraft at their Service Hub, including oversight of maintenance planning, execution and return to service at Service Hub locations. This will be accomplished through the various Internal Team Members and External Vendors who comprise the Service Hub onsite team. The Site Manager, Service Hub Operations & Aircraft Maintenance will develop close partnerships with NetJets Return to Service Specialists, Service Hub Supply Chain Coordinators, and Service Representatives.

Tasks and Responsibilities
  • Responsible for performance of multiple teams and suppliers who deliver Mission Ready aircraft for use by the operation, in compliance with all goals, SLAs, laws & regulations. The Site Manager will partner & influence the MRO supply chain's achievement of SLAs and performance goals for unscheduled & line maintenance, interior repair/restoration and cabin cleanliness & stocking. The performance and execution of all aspects of aircraft management within the Service Hub, including safety, and performance goals at the Service Hub is the responsibility of the Site Manager. The Site Manager will oversee unscheduled & line maintenance. This will be accomplished through management of staff & suppliers at the Service Hub. When performing airworthiness/maintenance related functions, the Site Manager is under the supervision and control of the NJA Director of Maintenance.
  • Manages Service Hub Vendors and provides leadership that models the 20/20 Flight Plan and helps develop staff and vendors for improved performance within their role. Maintaining a local presence and accessibility for team members on all shifts is important to the success of this role.
  • Monitors and analyzes performance metrics and other data daily to ensure business goals and supplier SLAs are being met; in areas of underperformance, adjusts plan, communicates changes and follows through with all levels in the organization. Uses innovation to deliver improvements in safety, service and financial targets as defined in NetJets' 20/20 Flight Plan or then current goals and objectives of the organization. Ensures significant business relationships with our suppliers are being maintained at the local level, working in conjunction with other NetJets' functions (e.g. Procurement). Focuses on delivering improvements among all suppliers in the areas of safety, quality, cost, and on-time performance.
  • Ensures the Operation is kept informed and partners with the Maintenance Control Center, Line Planning Group, Quality Control, Quality Assurance, Maintenance Training as well as Operations Scheduling.
  • Other duties as assigned

  • Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a full list of essential job functions, please refer to the essential functions worksheet for that position.
Education
Bachelor's in Aviation Management or Supply Chain and LogisticsCertifications and Licenses
FAA Airframe & Powerplant (A&P)Years of Experience
10+ years of experienceCore Competencies
AdaptabilityCollaborationStrives for Positive ResultsService-OrientedCuriosityKnowledge, Skills, Abilities and Other (KSAOs)
  • Focused on aircraft safety, quality and reliability; well versed in the regulatory requirements associated with operating a large fleet of aircraft (preferably in a Part 135 operation)
  • In-depth understanding of business aviation and aircraft maintenance supply chains with recent field maintenance experience supporting business jet aircraft
  • Adept at building strong, professional relationships to meet goals & objectives
  • Adept at developing a climate that fosters teamwork, personal growth and open communication
  • Critical thinker with demonstrated ability to develop & execute strategies that achieve company goals & supplier SLAs
  • Business acumen with understanding of performance metrics and executing plans to improve those metrics in coordination with the Regional Director
  • Maintains quality service by establishing and enforcing organization standards
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies and local airport committees
  • Develops and utilizes positive relationships with FBO's, vendors, airport operations and aviation neighbors to execute the mission and enhance the NetJets Brand
  • Strengthens the NetJets Brand by collaborating with maintenance providers both in and out of our network, customers, regulatory officials and employees; enforcing ethical business practices
  • Understands that a "Mission Ready" aircraft is one that is properly stocked, cleaned/detailed, on its launch spot with all maintenance complete and MEL/deferrals cleared for a seamless Owner and flight crew experience each morning
  • Has an entrepreneurial spirit to develop their Service Hub as if they were the proprietor
  • Ability to travel on an "as necessary" basis to assist other Regional Service Hub Sites occasionally, attend training events and visiting other local airport and providers
  • NetJets operates 24/7/365 and all employees are expected to work the shift necessary to accomplish our mission


Nearest Major Market: New York City

  • Site Manager, Service Hub Operations

    4 weeks ago

    Teterboro, NJ, US, 07608 Netjets Full time

    Title:  Site Manager, Service Hub Operations & Aircraft Maintenance (NJUS) Company:  NetJets Aviation, Inc. Area of Interest:  Aircraft Maintenance Location:  Teterboro, NJ, US, 07608 Req ID:  12974 ...

  • E-Commerce Operations Manager

    12 hours ago

    Teterboro, United States Confidential1 Full time

    Job DescriptionJob DescriptionRole Overview:As a E- Commerce Specialist, you will play a crucial role in ensuring our B2B and Warehouse Management System operate optimally. You will be responsible for maintaining our online catalogs, managing data entry tasks, and collaborating closely with the Operations Manager and other departments within the...

  • Operations Manager

    1 week ago

    Teterboro, United States Confidential1 Full time

    Job DescriptionJob DescriptionA wholesale distributor seeks to fill the position of Operations Manager. This role involves supervising daily company operations to ensure efficiency within the organization. The aim is to support the team in maximizing performance and fostering the company's solid, enduring development.ResponsibilitiesSupervise day-to-day...

  • Business Operations Manager

    2 days ago

    Teterboro, United States Confidential1 Full time

    Job DescriptionJob DescriptionA wholesale distributor seeks to fill the position for a Business Operations Manager. This role involves supervising daily company operations to ensure efficiency within the organization. The aim is to support the team in maximizing performance and fostering the company's solid, enduring...

  • Flex Aircraft Maintenance Technician

    6 days ago

    Teterboro, United States West Star Aviation Full time

    West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and...

  • Aircraft Painter

    2 weeks ago

    Teterboro, United States West Star Aviation Full time

    We are Jet East, A Gama Aviation Company, and one of the nation's leading aviation maintenance providers. Our specialties include scheduled maintenance, on-demand mobile maintenance for unscheduled events, and related services in the areas of structural repairs, composite work, non-destructive testing (NDT) and paint capabilities.The Aircraft Painter is...

  • Manager, Engineering and Maintenance

    4 weeks ago

    Teterboro, United States Takasago International Corporation U S A Full time

    Job DescriptionJob DescriptionEssential Job Functions:Be a positive safety influence on the facility; review all designs for safe operation.Take an active role in plant safety by way of safe equipment/process design, following safety procedures/policies (i.e. PSM, LOTO, etc.) and taking part in safety studies (i.e. PHAs, JSAs, Root Cause Analysis,...

  • TEB FBO: Aircraft Detailer

    1 week ago

    Teterboro, United States Sharp Details, Inc. Full time

    The Detailer will be responsible for performing assigned job orders which may include, wet wash, dry wash, wipe down, interior or exterior detail, buffing, sanding or Brightwork polishing of aircraft. Accountability: The Detailer will be accountable to ensure that all work is done within Sharp Details standards of performance and quality expectations. To...

  • TEB FBO: Aircraft Detailer

    1 week ago

    Teterboro, United States Sharp Details, Inc. Full time

    The Detailer will be responsible for performing assigned job orders which may include, wet wash, dry wash, wipe down, interior or exterior detail, buffing, sanding or Brightwork polishing of aircraft. Accountability: The Detailer will be accountable to ensure that all work is done within Sharp Details standards of performance and quality expectations. To...

  • Administrative Coordinator

    13 hours ago

    Teterboro, United States Confidential1 Full time

    Job DescriptionJob DescriptionA wholesale distributor seeks to fill the position for an Office Manager. This role involves supervising daily company operations to ensure efficiency within the organization. The aim is to support the team in maximizing performance and fostering the company's solid, enduring development.Responsibilities:Supervise day-to-day...

  • Personal Assistant

    4 weeks ago

    Teterboro, United States Popshap Full time

    Company DescriptionPopshap is a digital marketing company that specializes in creating interactive touchscreen kiosks, touch tables, digital signage, outdoor kiosks, and other devices. The company provides a complete hardware and software solution for clients in various industries, including retail, hospitality, healthcare, and more. Popshap is based in...

  • Personal Assistant

    3 weeks ago

    Teterboro, United States Popshap Full time

    Company DescriptionPopshap is a digital marketing company that specializes in creating interactive touchscreen kiosks, touch tables, digital signage, outdoor kiosks, and other devices. The company provides a complete hardware and software solution for clients in various industries, including retail, hospitality, healthcare, and more. Popshap is based in...

  • Manufacturing Engineer

    6 days ago

    Teterboro, United States Northern Architectural Systems Full time

    Northern Architectural Systems ("NAS") is a growth-minded, locally owned and operated company which is dedicated to servicing our customers. We offer high quality, energy-efficient fenestration and building facade solutions to meet the requirements of a demanding market, while remaining environmentally-friendly. Northern Architectural Systems has been...

  • Custodial Technician

    3 days ago

    Teterboro, United States Foxtrot Aviation Services Full time

    Foxtrot Aviation Services is looking for dedicated, energetic, quality and safety focused individuals to join our ever-growing family! Foxtrot provides members of the aviation industry with top-of-the-line aircraft detailing, line service and facility cleaning services. We service a wide variety of aircraft and facilities both large and small! This position...

  • Manufacturing Engineer

    1 week ago

    Teterboro, United States Northern Architectural Systems Full time

    Northern Architectural Systems (“NAS”) is a growth-minded, locally owned and operated company which is dedicated to servicing our customers. We offer high quality, energy-efficient fenestration and building facade solutions to meet the requirements of a demanding market, while remaining environmentally-friendly. Northern Architectural Systems has been...

  • Gulfstream G650 Client Aviation Manager

    2 weeks ago

    TETERBORO, NJ, United States Solairus Aviation Full time

    Solairus Aviation is currently searching for a full-time Client Aviation Manager (CAM) to lead a Part 91 Gulfstream G650 flight department at KTEB. The ideal candidate will need to be an outstanding teammate while seeking perfection in every aspect of their performance. Join a hardworking team who strive to safely and expertly meet the travel needs of our...

  • Manufacturing Engineer

    2 weeks ago

    Teterboro, United States Northern Architectural Systems Full time

    Job DescriptionJob DescriptionNorthern Architectural Systems (“NAS”) is a growth-minded, locally owned and operated company which is dedicated to servicing our customers. We offer high quality, energy-efficient fenestration and building facade solutions to meet the requirements of a demanding market, while remaining environmentally-friendly. Northern...

  • Project Coordinator

    1 week ago

    Teterboro, United States Northern Architectural Systems Full time

    Northern Architectural Systems (NAS) is a growth-minded, locally owned and operated company which is dedicated to servicing our customers. We offer high quality, energy-efficient fenestration and building facade solutions to meet the requirements of a demanding market, while remaining environmentally-friendly. Northern Architectural Systems has been...

  • Project Coordinator

    1 week ago

    Teterboro, United States Northern Architectural Systems Full time

    Northern Architectural Systems (NAS) is a growth-minded, locally owned and operated company which is dedicated to servicing our customers. We offer high quality, energy-efficient fenestration and building facade solutions to meet the requirements of a demanding market, while remaining environmentally-friendly. Northern Architectural Systems has been...

  • Project Coordinator

    4 weeks ago

    Teterboro, United States Northern Architectural Systems Full time

    Job DescriptionJob DescriptionNorthern Architectural Systems (NAS) is a growth-minded, locally owned and operated company which is dedicated to servicing our customers. We offer high quality, energy-efficient fenestration and building facade solutions to meet the requirements of a demanding market, while remaining environmentally-friendly. Northern...