E-Commerce Operations Manager
2 weeks ago
Role Overview:
As a E- Commerce Specialist, you will play a crucial role in ensuring our B2B and Warehouse Management System operate optimally. You will be responsible for maintaining our online catalogs, managing data entry tasks, and collaborating closely with the Operations Manager and other departments within the organization.
Responsibilities:
• Update vendor portals and online listings with text and numerical information from various source documents.
• Extract, sort, and load data from E-commerce portals into Excel sheets to support catalog maintenance.
• Collaborate effectively with all teams to ensure seamless operations.
• Ensure the continuous maintenance and updating of systems including Warehouse Management System (WMS), Customer Relationship Management System (CRM), and Shopify
• Launch and maintain listings on B2B sites using CSV files.
• Troubleshoot and resolve issues with API connections.
• Expert in item setup and maintenance on Shopify and Third Party Marketplaces.
• Utilize knowledge of product listing optimization techniques.
• Manage and work with large volumes of Excel data proficiently.
• Demonstrate strong Excel skills including formulation, macros, and reporting.
• Analyze and problem-solve a variety of issues quickly.
• Proactively handle tasks with attention to detail and organization.
• Prioritize, multitask, and work efficiently in a deadline-driven environment.
• Work independently on day-to-day tasks while collaborating on projects with team members.
• Maintain a positive attitude with an enthusiastic, can-do outlook.
Qualifications:
• Bachelor's degree or equivalent experience in a related field.
• Experience of 3-5 years.
• Previous experience in catalog management or similar roles preferred.
• Proficiency in Excel with the ability to use formulation, macros, and reporting tools.
• Strong analytical and problem-solving skills.
• Detail-oriented with excellent organizational abilities.
• Ability to work independently and collaboratively in a team environment
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