Field Service Technician

4 days ago

Fayetteville, North Carolina, United States Stryker Full time

We are excited to be named one of the World's Best Workplaces by Fortune Magazine We are proud to offer you 12 paid holidays annually, as well other great perks. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits. )

Basic Function:

As Stryker's face of service in an assigned territory, technicians will perform repairs and/or preventative maintenance tasks, will diagnose errors or technical problems and will provide a solution and/or resolve service needs while minimizing equipment downtime.

Individual Responsibilities:

  • Drive efficiencies across the business by proactive collaboration with internal departments to promote a culture of inclusivity and cooperation.
  • Exemplify Stryker's Values: Integrity, Accountability, People, and Performance.

Functional Responsibilities:

  • Directly support local technicians with preventative maintenance and repair activities.
  • May provide temporary coverage and/or support for Field Service Technician territories.
  • Plan for frequent travel between hospitals in health system and/or territory
  • Follow all administrative duties and document required paperwork in an accurate and timely manner.
  • Participate in resolution of customer complaints
  • Be a problem-solver and drive process improvements in all aspects.
  • Be a leader in personal performance for the field service metrics.
  • Manage schedule and resources as dictated by customer needs.
  • Other duties as assigned by Manager/Supervisor

Conduct & Compliance:

  • Abide by and support the policies set forth in the Stryker Code of Conduct and other provided policies.
  • Understand that compliance with the Code of Conduct, as it may be amended by Stryker Corporation from time to

time, is a condition of continued employment with Stryker.

  • Conduct work in compliance with all laws, rules, and regulations and in accordance with Stryker's high ethical

standards.

  • Report and violations of these policies and procedures to Stryker management or in the manner outlined in Stryker's

Ethics Hotline Policy.

Supervisory Responsibilities: No.

Blood Borne Pathogen Category A Position: Yes.

Knowledge & Skill Requirements:

  • Must have strong interpersonal and communication skills with ability to present ideas and results in logical manner.
  • Must have ability to exert up to 75lbs of force occasionally and/or up to 20lbs of force to constantly move objects.
  • Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
  • Must be willing to work overtime and overnight per the customer's specified need.
  • Must have strong time management skills, ability to manage multiple functions and adhere to daily deadlines.
  • Must maintain professional appearance, work ethic, and attitude required by Stryker and our customers.
  • Must have ability to work independently in a fast-paced environment and often stressful conditions.
  • Must be self-motivated, self-reliant, and able to work with little supervision.
  • Ability to remain standing and/or walking for extended periods of time.
  • Must be detail-oriented and highly organized to prioritize tasks.
  • Excellent teamwork, coordination, and collaboration skills.
  • Proficient in Microsoft Office Applications.
  • Must have an outstanding driving record and ability to operate a company provided or rental vehicle.

Education & Qualifications Preferred:

  • 0-3 years of relevant field service.
  • Ability to adhere to healthcare facility access requirements including but not limited to ensuring all necessary

immunizations are received, and the proper trainings are accomplished and maintained for record.

  • Experience with highly sensitive customer interactions and an understanding of the importance of customer relations.
  • Ability to interpret service bulletins, user manuals, and other technical manuals, drawings, etc.
  • Experience using power and hand tools.
  • Bachelor's degree in technical field.

Work Location: Field-based

Travel Percentage: Field based with some overnight stays possible

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race,

ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO

employer - M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about,

discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation

information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to

individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or

charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c)

consistent with the contractor's legal duty to furnish information.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

  • Plumbing Service Technician

    2 weeks ago

    Fayetteville, North Carolina, United States Plumb Works, Inc. Full time

    Plumb Works is an industry-leading home services company, we have been serving the greater metro Atlanta, GA area for over 30 years. We provide both residential and commercial plumbing services to an established customer base. Supporting the safety and good health of our customers, employees and community is our top priority. We are an active member of the...

  • SATCOM Technician Shift Lead

    2 weeks ago

    Fayetteville, North Carolina, United States LINCHPIN SOLUTIONS INC Full time

    If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be We are currently hiring for a dynamic and experienced RHN GAIT SATCOM Shift Lead, Technician, Solutions, Shift, Project Management, Systems, Restaurant, Technology

  • Diesel Technician

    2 weeks ago

    Fayetteville, North Carolina, United States Hudson Automotive Group Full time

    Job Title: Experienced Automotive Diesel Technicians at Fayetteville Dodge RamCompany: Hudson Automotive GroupDescription:Fayetteville Dodge Ram, a part of Hudson Automotive Company, is looking for experienced automotive diesel technicians to join their service team. Hudson Automotive Group, established in 1948 and now a family-owned business, is dedicated...

  • Behavior Technician/RBT

    2 weeks ago

    Fayetteville, North Carolina, United States Autism Behavioral Institute Full time

    We are seeking highly motivated individuals with a passion and desire to make a difference in the life of children with autism in Greensboro, North Carolina. Services may be provided in clinic or home-based settings. Responsibilities: Provide home-based services for children with Autism Spectrum Disorder Introduces safe and appropriate replacement behaviors...

  • Hvac Repair Technician

    2 weeks ago

    Fayetteville, North Carolina, United States Residential heating and air Full time

    Job DescriptionJob DescriptionIf you're a problem-solver with a can-do attitude and a proven record of experience in the field, you might be perfect for our HVAC service technician position. Our growing HVAC company needs a service tech to meet clients at their home or place of business to troubleshoot, diagnose, and fix HVAC equipment. Strong interpersonal...

  • Garage Door Technician

    2 weeks ago

    Fayetteville, North Carolina, United States Fayetteville Garage Door Co. Full time

    Job DescriptionJob DescriptionFayetteville Garage Door Co. offers very competitive pay, health insurance, paid time off, and opportunities for wage and career growth. We are committed to serving our customers well and doing right by them and to taking care of our employees and creating careers for them.We are looking for garage door technicians with...

  • CNC Maintenance Technician

    2 weeks ago

    Fayetteville, North Carolina, United States Ingersoll Rand Full time

    CNC Maintenance Technician III 1st shift Mon-Fri 7:00am-3:30pm Pay Starts at $25.03/hr. and can go up based upon experience CNC Maintenance Tech - 1st Shift Onsite at Southern Pines NC About Us Ingersoll Rand thrives on a culture of innovation and a sense of ownership, committed to enhancing the lives of our employees, customers, and the planet. With...

  • Automotive Technician

    2 weeks ago

    Fayetteville, North Carolina, United States Meineke - 2976 Full time

    Benefits:401(k) 401(k) matching Free uniforms Paid time off Tuition assistance Benefits IncludeCompetitive CompensationCareer AdvancementTraining and DevelopmentEmployee DiscountsPositive Work EnvironmentLocally-OwnedCutting-Edge Tools and EquipmentWork-Life BalanceResponsibilities:Ability to Diagnose and perform repairs for multiple makes and...

  • Maintenance Technicians for Apartment Community in Fayetteville

    2 weeks ago

    Fayetteville, North Carolina, United States Brazo's Residential Management Full time

    Job DescriptionJob DescriptionSummaryAs our Maintenance Technician, you are responsible for being a part of our maintenance team to ensure resident satisfaction and provide timely maintenance service. As you are a key part to our maintenance team, you will work with a maintenance team whose responsibility is to our Residents Responsibilities of our Assistant...

  • Heavy Equipment Technician

    1 month ago

    Fayetteville, North Carolina, United States CRH Full time

    Job ID: 496242 APAC Central Inc., is a CRH company producing and providing crushed aggregate materials, sand, ready-mix concrete, asphalt, and performing as a regional heavy highway/infrastructure construction firm serving Arkansas, Oklahoma, and southern Missouri. APAC-Central, Inc. and its founding companies have been serving our customers since early in...

  • Heavy Equipment Technician

    7 days ago

    Fayetteville, North Carolina, United States CRH Full time

    Job ID: 498243APAC Central Inc., is a CRH company producing and providing crushed aggregate materials, sand, ready-mix concrete, asphalt, and performing as a regional heavy highway/infrastructure construction firm serving Arkansas, Oklahoma, and southern Missouri. APAC-Central, Inc. and its founding companies have been serving our customers since early in...

  • Customer Service Agent

    2 weeks ago

    Fayetteville, North Carolina, United States ArkansasBride Full time

    **Customer Service Agent** Company: Updated: 2/21/2022 **Location:** Fayetteville **Status:** **Salary:** **Job Level:** **Region:** **Category:** **Description:** The position is Monday - Friday / 10am - 7pm POSITION SUMMARY OzarksGo is a growing company providing internet, television and phone service to residential and business customers across...

  • HVAC Dispatcher

    2 weeks ago

    Fayetteville, North Carolina, United States Residential heating and air Full time

    Residential Heating and Air, a leading HVAC company in Fayetteville, NC, is seeking a highly motivated and organized individual to join our team as a HVAC Dispatcher. In this role, you will play a crucial part in ensuring the efficient routing, scheduling and dispatching of our HVAC technicians to residential service calls. With a salary range of $11 - $14...

  • Batch Operator

    2 weeks ago

    Fayetteville, North Carolina, United States Fay Block Materials Inc Full time

    Job Type Full-time Description Purpose / General Description: Batch Person executes plant processes and responds urgently to operational issues regarding Plant Safety, Quality, and Productivity. Cross train and drive a mixer truck when needed. Essential Duties and Responsibilities: Comply to all Environmental, Health, and Safety Requirements: Perform to,...

  • Psych Tech

    2 weeks ago

    Fayetteville, North Carolina, United States MAYVIN INC Full time

    Job DetailsJob LocationFayetteville, NCPosition TypeFull TimeEducation LevelNoneTravel PercentageNoneJob ShiftDayJob CategoryProfessional ServicesWe are seeking a Psychologist Technician (Psych Tech) to support the United States Special Operations Command (USSOCOM) at Ft. Liberty. As a Psych Tech, you will work closely with psychologists and other mental...

  • Maintenance Area Manager

    2 weeks ago

    Fayetteville, North Carolina, United States Goodyear Dunlop Tires Germany GmbH Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Select how often (in days) to receive an alert:Location: US-NC-FAYETTEVILLE-PLT Sponsorship Available:NoRelocation Assistance Available:YesPrimary Purpose of Position:The Area Manager - Maintenance manages the Maintenance Technicians to maintain equipment reliability.This...

  • Pest Technician I

    2 weeks ago

    Fayetteville, North Carolina, United States RNA Rentokil North America Full time

    Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple...

  • Travel Cath Lab Technologist

    1 month ago

    Fayetteville, North Carolina, United States TotalMed Allied Full time

    TotalMed Allied is seeking a travel Cath Lab Technologist for a travel job in Fayetteville, Arkansas. Job Description & RequirementsSpecialty: Cath Lab TechnologistDiscipline: Allied Health ProfessionalStart Date: 05/20/2024Duration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelWe are seeking a Technician-Cath Lab Tech for a travel...

  • Physician -Section Chief Urology

    2 weeks ago

    Fayetteville, North Carolina, United States Veterans Health Administration Full time

    This position is in the Veterans Administration (VA), Veterans Health Administration (VHA), Mid Atlantic Healthcare Network (VISN 6), Fayetteville VA Medical Center. The incumbent serves as Section Chief of Urology for the Department of Surgery and functions within an interdisciplinary staff consisting of physicians, technicians, administrative and clerical...

  • Washington Regional, a non-profit organization in Fayetteville, AR, is

    22 hours ago

    Fayetteville, North Carolina, United States Washington Regional Medical System Full time

    Washington Regional Medical System, a non–profit organization in Fayetteville, AR, is currently seeking a full–time Clinical Neuropsychologist. The ideal candidate will be committed to clinical excellence in a strong health care system which offers full practice support with a large referral base from 200+ employed physicians and Advanced Practice...