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![Crown Reef Beach Resort and Waterpark](https://assets.hospitalityonline.com/brands/employers/logos/000/252/738/logo.png?1686161325)
At Your Service Safety Agent
4 months ago
At Vacation Myrtle Beach our vision is simple: To give our guests the most Exciting, Fun-Filled, and Enjoyable vacation experience ever. Our mission is more than just words – it is the reason we do what we do. Vacation Myrtle Beach delivers highly personalized service to our guests. We are a leader in the Myrtle Beach area's hospitality industry with an industry leading call center, an innovative restaurant, owning 3 resorts and operating 11, and nearly 4000 units in a variety of Myrtle Beach hotels and resorts right on the ocean. Vacation Myrtle Beach consistently delivers exceptional resort service with the help of dedicated, caring, diverse employees, thus outperforming the competition. Every day is a chance to discover something new and influence the hospitality business.
Work Location: Crown Reef Resort
How Will You Shine?
As a valued and successful At Your Service Agent you will be required to:
Hold briefings with Guest Services staff both at the beginning and end of the shift.Check I.D. of visitors/employees, as necessary.
Check accommodation, making sure any special requests are conducted accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate.
Open secured areas for authorized personnel as needed.
Ensure that AYS has luggage carts readily available for guest accessibility
Check lights and door locks as needed and stress importance with AYS team by regularly following up
Report auto accidents/theft
Assist with guest room moves & room shows as needed
Responsible for key control of the resort
Ensure that resort keys are signed out by employees and or vendors and returned.
Constantly walking all floors in the towers, pool deck, parking garage and conference center and ensuring AYS team is where they need to be
Assist outside agencies, as necessary.
Assist with guests whenever possible. Customer service is our priority
Respond to alarms.
Be knowledgeable about hotel and guestroom locking systems.
Assist in getting change for the various food outlets.
Escort employees across the street in order to make their money drop.
Report and follow up on safety hazards as reported by AYS
Monitor Department for Overtime
How Will You Be Rewarded?
Base pay
Paid Time Off
Floating Holiday Pay
Medical, Dental, and Vision Insurance within 60 days
Discounted hotel & resort Stays
Work today, get paid today available
Monthly, quarterly, and yearly recognition programs
Career advancement opportunities
Training and continuing development in hospitality roles
Why Should You Choose VMB?
Hospitality is at the heart of all we do at Vacation Myrtle Beach. We "WOW" by exceeding expectations, we teach and learn through communication, we embrace and drive change, and we make it happen with passion and determination. We are a family committed to integrity, faith, and a vision for growth. Here, you'll find a family that's comprehensive, values diversity, and is built on a foundational respect for people from all over the world.
We put people and relationships first, take an entrepreneurial approach to their work, and support colleagues in reaching their full professional potential.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.
Job Types: Full-time
Pay: Based on experience
Source: Hospitality Online