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Mobile Capture Technician

4 months ago

Cary, North Carolina, United States Epic Games Full time
WHAT MAKES US EPIC?

At the core of Epic's success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it's building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we're always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We're constantly innovating to raise the bar of engine and game development.

VIDEO PRODUCTIONWhat We Do

We create high-quality, best-in-class video content at Epic Games for our portfolio of products. From working with teams on creative kickoffs to putting the finishing touches on final exports, we're all about collaborating with teams to inspire and deliver videos of Epic quality.

What You'll Do

Epic Games is searching for someone who loves video games, has mobile device experience (Android/iOS), and a strong troubleshooting background. You'll work with multiple teams to support mobile and console video capture efforts across our entire Fortnite ecosystem Your efforts will allow us to deliver best-in-class marketing videos at the highest quality possible to the masses. A strong understanding of mobile troubleshooting, including the knowledge of sideloading applications, is important as well as working with multiple people across multiple productions to ship amazing video content.

In this role, you will
  • Be required to support epic video productions across consoles and mobile devices which requires you to manage multiple mobile devices and manage console development kits
  • Troubleshoot issues with devices and builds while using a mix of manual and technical testing
  • Show project management skills, proficiency in time management, and flexibility to work on multiple projects at once
  • Support smoke testing sessions to find critical path bugs/blockers to defend against project delivery risk; responsible for prioritizing and creating JIRA tickets
  • Maintain and update Gameplay Capture Team technical documentation
  • Work with multiple teams across multiple time zones
What we're looking for
  • Proficient in technical operations with mobile devices, spanning from Android and iOS to Nintendo Switch platforms
  • Experience with filing tickets using platforms like JIRA or similar ticketing systems
  • Proficiency in documenting processes and solutions in databases such as Confluence, Wiki, or Knowledge Base systems
  • Highly organized and receptive to learning new skills and technologies
  • Possesses gameplay experience, with a focus on mobile gaming
  • Having experience in Unreal Engine is a plus
  • Collaborative team player with a proactive, self-starting approach to tasks and projects
EPIC JOB + EPIC BENEFITS = EPIC LIFE

Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.

ABOUT US

Epic Games spans across 19 countries with 55 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.