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Phone Operator| FT| Rhode Island Convention Center
4 months ago
Overview
THe Phone Operator represents the RICC and AMP both in person and on the phone as initial contact for prospective clients, guests, the general public, and company inquiries. The Phone Operator will also assist guests with event questions, information and route necessary calls to appropriate personnel.
This position pays a wage of $20-$22 per hour.
Job Expires: 8/1/24
Benefits: PT include 401k and 401K matching.
Responsibilities
Answer incoming calls to the AMP.Assist with guest or clients with general questions and inquiries.Daily process incoming mail; sort, open and distribute to various departmentsPerform filing or other office related workProvide excellent customer service assistance to internal and external clientsQualifications
High school diploma or equivalent preferredAbility to work independently and as part of a teamAbility to work in a high pressure, fast paced environmentAbility to work flexible schedule including nights, weekends and holidays, as events requireAbility to multi-task while maintaining strong attention to detailsExceptional customer service skills—professional, outgoing and friendly demeanor Ability to communicate clearly and concisely both orally and in writing in the English language.Excellent computer, typing, data-entry skills in a Windows format. Experience with Microsoft Word, Excel and Outlook.