Marketing & Operations Manager

4 weeks ago

Phoenix, Arizona, United States Uber Full time

About the Role

On the Uber Eats Southwest Operations team, we run operations for US Southwest markets, scaling our most impactful processes and initiatives, and driving innovation in the business. You'll be responsible for developing data-driven insights, creating strategies, and managing marketing projects to improve the acquisition and retention of eaters in the Southwest. You will partner closely with central teams, territory leaders, legal, and finance to launch your projects and drive Eats' growth. You will have the opportunity to build, develop, and scale comprehensive marketing campaigns to drive both brand and business impact.

What You'll Do:

Own Southwest out of home marketing strategy and campaignsDevelop on the ground strategy for large events across the Southwest (e.g., SXSW, championship games)Identify and own partnerships with key organizations to help drive eater growthCreate and deploy local digital marketing campaignsCoordinate Eats presence at local trade shows across the SouthwestCollaborate with cross-functional teams, including central teams, other territories, marketing, and finance to achieve goalsBuild city-specific processes or campaigns needed in addition to or instead of scaled onesDrive analysis on strategic decisions, including understanding key levers to improve results and clarifying tradeoff decisions
Basic Qualifications:

2+ years of professional work experience in a related field (consumer marketing, consulting, operations, strategy)Excel/Google Sheets proficiency
Preferred Qualifications:

4+ years of professional work experience in a related field, such as consumer marketing, consulting, operations, or strategyStrong experience building and executing sophisticated processesFluency across the marketing mix, specializing in a combination of field marketing, retail marketing and funnel marketingProficiency in marketing analytics, demonstrating an ability to understand data, derive impactful insights, and bring clarity to opportunitiesExperience working directly with and managing external partnershipsExcellent written and verbal communication skillsExperience working closely and communicating effectively with a diverse set of partners in a constantly evolving, rapid growth environment with tight deadlinesUnparalleled business judgment and critical thinking skills with the ability to use data to quickly develop strategies and make decisionsExcellent organizational skills to balance many tasks without losing sight of the highest priority itemsHigh energy working style and optimistic attitude
For Austin, TX-based roles: The base salary range for this role is USD$91,000 per year - USD$101,500 per year.

For Dallas, TX-based roles: The base salary range for this role is USD$91,000 per year - USD$101,500 per year.

For Phoenix, AZ-based roles: The base salary range for this role is USD$81,000 per year - USD$90,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

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