Clinic Administrator

4 weeks ago


San Mateo, California, United States Massage Envy Full time

Clinic Administrator for busy membership massage clinic needed to manage daily operations.

Duties include:

  • Oversee and manage the daily operations of the clinic.
  • Assist Franchise Owner in setting all membership and retail sales goals.
  • Responsible for achieving all membership and retail sales goals.
  • Manage sales associates and massage therapy staff.
  • Trains, monitor and coach performance of sales associates.
  • Responsible for creating and maintaining staff and therapist work schedules.
  • Responsible for all human resource functions for sales associates and massage therapists including interviewing, hiring, training, disciplining and terminating.
  • Provide excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival and selling memberships.
  • Maintain professional and impeccable clinic environment for employees and members/ guests.
  • Responsible for generating sales reports, payroll, bank deposits, inventory and ordering supplies.

Experience required:

  • College education preferred.
  • Management, marketing and sales experience in service/ retail industry.
  • Ability to identify and problem solve, set expectations and goals and delegate.
  • Ability to effectively communicate expectations to staff.
  • Able to communicate up-line information to Franchise Owners and Regional Developers.
  • Proficiency in generating membership and retail sales goals and interpreting trends in sales reports.
  • Excellent trainer and motivator.

Requirements

Massage Envy: More of a culture than a company Like you, we're out to make a positive difference in people's lives. Maybe that's why Massage Envy has its own unique culture. You'll find it to be a friendly, giving, and supportive environment where we focus on helping our clients feel their best.

At Massage Envy, you'll enjoy:

  • Competitive compensation based on experience.
  • Employer contribution to group healthcare benefits.
  • Paid vacation and sick time.
  • Employee discounts.

If you think that this is the right position for you, please email a resume and a cover letter telling us a little about yourself and why you think you're the right fit. If you're ready to achieve your full potential and want to be the face of a $1B brand, please let us hear from you



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