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Restaurant Supervisor

2 months ago

Chicago, Illinois, United States Mei's Full time

Job Summary:

Assists the Restaurant Manager in managing servers engaged in preparing and serving food and drinks. Bartending experience is required along with dining room experience.

Essential Duties and Responsibilities

Assists in training workers in service, sanitation, and safety procedures
Assists in compiling and balance cash receipts at the end of the day or shift
Conduct pre-shift meetings with staff members in absence of the Manager
Perform various financial activities such as cash handling, deposit preparation, and payroll in absence of the Manager
Resolve customer complaints regarding food service
Assist in controlling inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel
Assist in purchasing supplies and equipment needed to ensure quality and timely delivery of services
Observe and evaluate workers and work procedures to ensure quality standards and service
Assist in hiring and disciplining staff members
Assist in performing beverage inventory monthly
Schedule associates to ensure adequate staff in absence of the Manager
Any and all job duties as assigned
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education/Experience High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience. Local Health Department Sanitation Certification and T.I.P.S. Certificate preferred. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Excellent decision-making ability and analytical skills. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instruction furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Internet software; Touch screen ordering software. Other Ability to work a flexible schedule, including early and late shifts, weekends and holidays. Available to open and close the restaurant. Source: Hospitality Online