Technical Support III
1 month ago
Minimum Qualifications:
- Associate degree in Information Technology is preferred, computer training program completion acceptable.
- High School Diploma or GED
- help desk or technical support/computer related experience.
- Must possess knowledge of customer service principles and best practices.
- Must be intermediate-to-advanced user of Microsoft Office 365 Suite including Excel, Word, PowerPoint, and SharePoint.
- Ability to handle stressful situations with professionalism and empathy.
- Ability to synthesize and retain information quickly.
- Must have own transportation to travel to District locations when needed.
- Flexibility to provide support services for events after-hours or on weekends as needed
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