Current jobs related to Application Support Engineer - Farmington Hills - Prestige Staffing


  • Farmington Hills, Michigan, United States Cinter Career Full time

    Job Title: Application Support EngineerWe are seeking a highly skilled and bilingual Application Support Engineer to join our team. As a key member of our IT support team, you will be responsible for delivering exceptional technical support to our internal and external stakeholders, ensuring effective communication and issue resolution across language...


  • Farmington Hills, Michigan, United States Cinter Career Full time

    Job Title: Application Support EngineerWe are seeking a highly skilled and bilingual Application Support Engineer to join our team. As a key member of our IT support team, you will be responsible for delivering exceptional technical support to our internal and external stakeholders, ensuring effective communication and issue resolution across language...

  • Applications Engineer

    4 weeks ago


    Farmington Hills, United States NCW Full time

    Job DescriptionJob DescriptionAn Applications Engineer’s primary focus is to apply application knowledge and technical support & training to help industrial customers throughout Michigan & Toledo solve their fluid system needs.Essential Duties & Key Responsibilities• Work with the customers to select, specify, and qualify products to customer and...


  • Farmington Hills, Michigan, United States Bosch Group Inc Full time

    About the RoleWe are seeking a highly skilled Motorsport Customer Application Engineer to join our team at Bosch Motorsport North America. As a key member of our team, you will be responsible for delivering exceptional customer application engineering services to our motorsport customers.Key ResponsibilitiesProvide expert application engineering support to...


  • Farmington Hills, Michigan, United States Cinter Career Services Full time

    Job Title: Application Support EngineerWe are seeking a highly skilled and bilingual Japanese Application Support Engineer to join our team. As a key member of our IT Solutions branch, you will be responsible for delivering exceptional technical support in both languages to internal and external stakeholders, ensuring effective communication and issue...


  • Farmington Hills, Michigan, United States Bosch Group Inc Full time

    About the RoleWe are seeking a highly skilled and motivated Motorsport Customer Application Engineer to join our team at Bosch Motorsport North America. As a key member of our customer-facing team, you will play a critical role in supporting our customers in professional motorsport series within North America.Key ResponsibilitiesManage customer accounts and...


  • Farmington Hills, Michigan, United States Bosch USA Full time

    About the RoleWe are seeking a highly skilled and motivated Motorsport Customer Application Engineer to join our team at Bosch Motorsport North America. As a key member of our customer-facing team, you will play a critical role in supporting our customers in professional motorsport series within North America.Key ResponsibilitiesCustomer application...


  • Farmington Hills, Michigan, United States Bosch Group Full time

    Job SummaryWe are seeking a highly skilled Motorsport Application Engineer to join our team at Bosch Motorsport North America. As a key member of our customer-facing team, you will play a vital role in supporting our customers in professional motorsport series within North America. Your responsibilities will encompass managing customer accounts, providing...


  • Farmington Hills, Michigan, United States Bosch Group Inc Full time

    About Bosch Motorsport North AmericaBosch Motorsport North America is a premier supplier of electronics, sensors, actuators, and engineering services to top racing series and teams worldwide. We are a close-knit team of dedicated professionals united by our unwavering passion for achieving peak performance, both on and off the track.Job DescriptionWe are...


  • Farmington, Michigan, United States Toyota Tsusho Systems Full time

    Job SummaryThe Bilingual Application Support Engineer is responsible for delivering proficient technical support in both languages to internal and external stakeholders, ensuring effective communication and issue resolution across language barriers.Key ResponsibilitiesRespond promptly to customer inquiriesManage customer inquiries and maintain organized...


  • Farmington Hills, Michigan, United States Bosch Group Full time

    About the RoleWe are seeking a highly skilled and motivated Motorsport Customer Application Engineer to join our team at Bosch Motorsport North America. As a key member of our customer-facing team, you will play a critical role in supporting our customers in professional motorsport series within North America.Key ResponsibilitiesCustomer application...


  • farmington hills, United States Bosch Group Full time

    b>Company DescriptionWe Are Bosch.At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Their creativity is the key to innovation through connected living, mobility, or industry.• Be yourself: At Bosch, we value values.Innovation has been a thriving tradition for over 130 years....


  • Farmington Hills, Michigan, United States Hitachi Astemo Americas, Inc. Full time

    Job Summary:Hitachi Astemo Americas, Inc. is seeking a highly skilled Software Field Application Engineer to join our team. As a Software Field Application Engineer, you will be responsible for providing customer support and technical assistance to our clients in the automotive industry.Key Responsibilities:Provide on-site support to customers, including...


  • Farmington Hills, Michigan, United States MAHLE, Inc Full time

    Job Title: Sales and Application Engineering InternLocation: Farmington Hills, MIJob Type: Hybrid InternshipAbout the Role:The Sales and Application Engineering Intern will provide critical support to our sales team by executing administrative processes, collecting and compiling marketing and sales data, and assisting with proposal writing and reviewing....


  • Farmington Hills, Michigan, United States Bosch Group Inc Full time

    About the RoleWe are seeking a highly skilled and motivated Motorsport Customer Application Engineer to join our team at Bosch Group Inc. As a key member of our customer-facing team, you will play a crucial role in supporting our customers in professional motorsport series within North America.Key ResponsibilitiesCustomer application engineering of...


  • Farmington Hills, Michigan, United States Bosch Group Full time

    Motorsport Customer Application EngineerWe are seeking a highly skilled and motivated Motorsport Customer Application Engineer to join our team at Bosch Motorsport North America. As a key member of our customer-facing team, you will play a critical role in supporting our customers in professional motorsport series within North America.Manage customer...


  • Farmington Hills, Michigan, United States Hitachi Astemo Americas Inc Full time

    Job Summary: We are seeking a highly skilled Software Field Application Engineer to join our team at Hitachi Astemo Americas Inc. As a key member of our team, you will be responsible for providing exceptional customer support and technical expertise to our clients in the automotive industry.Key Responsibilities:Provide on-site support to customers, including...


  • Farmington Hills, Michigan, United States Hitachi Astemo Americas, Inc. Full time

    Job Summary:As a Software Field Application Engineer at Hitachi Astemo Americas, Inc., you will be responsible for providing exceptional customer support and technical expertise to our clients in the automotive industry. This role requires a strong understanding of embedded software development, as well as excellent communication and problem-solving...


  • Farmington Hills, Michigan, United States Bosch Group Inc Full time

    About Bosch MotorsportBosch Motorsport is a leading supplier of electronics, sensors, actuators, and engineering services to top racing series and teams worldwide. Our team is dedicated to providing innovative solutions that drive performance and excellence in the world of motorsport.Job DescriptionWe are seeking a highly skilled Motorsport Customer...


  • farmington hills, United States Bosch Group Full time

    Company DescriptionWe Are Bosch.At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.Let’s...

Application Support Engineer

2 months ago


Farmington Hills, United States Prestige Staffing Full time

Summary:

The position is in charge of daily Enterprise level application maintenance and support and responsible for delivering proficient technical support in both languages to internal and external stakeholders, ensuring effective communication and issue resolution across language barriers. They directly report to the Assistant Manager of the team. Some amount of flex time, overtime, or scheduled weekend work will also be required to meet business needs.


Essential Functions:

• Provide technical support for incoming queries and issues related to applications supported by the team, by troubleshooting, diagnosing causes, and providing solutions.

• Direct requests and unresolved issues to the designated resource.

• Communicate and coordinate with internal departments.

• Provide feedback on the efficiency of the customer service process.

• Consistent availability to work in an office environment.

• Collaborate with team members to provide support to customers.

• Identify and implement updates, corrections, and improvements to applications.

• Address bugs, security vulnerabilities, and performance issues and then apply patches.

• Install, configure, and maintain tools such as compilers and runtime libraries.

• Ability to create and maintain standardized processes.

• Utilize Change Management Process to obtain approval for environment changes.

• Daily time management and accurate time reporting.

• Configure license information.

• Create and test application installation scripts and patches.

• Support emergency changes or business requests.

• Create and Maintain documentation for applications, incidents, and their known resolutions as well as common best practices of Enterprise Level Systems.

• Propose preventative maintenance methods & quickly troubleshoot server problems that may arise.

• Provide off-hours support as needed, both onsite & remotely.

• Demonstrate the capability to communicate and read Japanese, enabling the seamless interaction with Japanese-speaking stakeholders.

• Availability to work in the client’s or customer’s location as required.


Required Education and Experience:

• Bachelor’s degree in computer science, or related field

• Bilingual with Japanese-English especially in speaking and reading

• 1-2 years’ experience in IT support or related field.

• Basic computer skills

• Microsoft Outlook/E-mail capability

• MS-Office Capability (Word, Excel and Power-point etc)

• Prior experience in troubleshooting technical issues

• Experience with server such as Linux and Windows is plus

• Having automotive R&D knowledge is plus

• Knowledge/hands-on experience on IT networking and scripting is plus

• Knowledge of cloud (AWS, Azure) is plus


Competencies:

• Act with integrity and professionalism.

• Excellent verbal and written communication skills.

• Excellent interpersonal, negotiation, and conflict resolution skills.

• Excellent organizational skills, attention to detail

• Ability to prioritize tasks and to delegate them when appropriate.

• Problem Solving/Analysis skills.

• Proficient with Microsoft Office Suite.

• Should be a good team player.

• Proficiency in document management.


Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.



Position Type/Expected Hours of Work:

This is a full-time position. Working hours: 8:00am - 5:00pm EST. Some amount of flex time or overtime will be required to meet business needs. Scheduled weekend work will also be required from time-to-time to meet business needs.