Software Field Application Engineer

3 weeks ago


Farmington Hills, Michigan, United States Hitachi Astemo Americas Inc Full time

Job Summary: We are seeking a highly skilled Software Field Application Engineer to join our team at Hitachi Astemo Americas Inc. As a key member of our team, you will be responsible for providing exceptional customer support and technical expertise to our clients in the automotive industry.

Key Responsibilities:

  • Provide on-site support to customers, including software flashing and debugging.
  • Meet with customers to understand their requirements and provide solutions.
  • Build and maintain relationships with key customer contacts.
  • Lead customer-reported issues and ensure timely resolution.
  • Communicate effectively with internal teams, including design engineering, plant, logistics, and QA.

Requirements:

  • 5-7+ years of experience in designing and coding embedded software using C.
  • 2+ years of experience as a field application engineer or customer support role.
  • Strong knowledge of microcontrollers, 32-bit automotive multi-core micros, and software development tools.
  • Excellent verbal and written communication skills.

Education: Bachelor or Master's degree in Computer Science or Electrical Engineering or related field.

Working Conditions: This role requires occasional travel, both domestic and international, to support project development and customer support.



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