Tier II Helpdesk Specialist

Role : Helpdesk SpecialistClient : DC GovernmentLocation : Washington, D.C. (Onsite)Job Description :Resolve technical issues and closing out assigned Service/Incidents requests within the agency's Service Level Agreementsii. Adhere to all Enterprise-wide security policies related to security and integrity of District owned Resourcesiii. Provide assistance...

Are you passionate about providing top-notch technical support? We are seeking a skilled and experienced Tier II Helpdesk Specialist to join our team at the Addison Group. This role offers an excellent opportunity for a motivated individual to grow and develop their skills in a dynamic environment.About the RoleWe are looking for a highly organized and...

What we are looking for Tripoint Solutions is seeking a Tier I Helpdesk Technician to join our team. The Service Desk is open from 7:00am to 7:00pm Monday through Friday, with on call support on weekends and federal holidays. Location: Customer site in Washington, DC The successful candidate will be accountable to: Acting as initial point of contact via...

iTrust Human Capital Management are seeking skilled and customer-oriented Help Desk Support Specialists to join our IT support team. The ideal candidates will provide technical assistance across three tiers of support, ensuring efficient resolution of IT issues and maintaining high levels of user satisfaction. Responsibilities: Tier I Support: Serve as the...

Job DescriptionJob DescriptionRightDirection Technology Solutions LLCDescription:The Help Desk Tier II Desktop Specialist shall support the HR Help Desk at the U.S. Dept of State in Washington, D.C. This position is full-time and on-site with standard office hours. This role is also responsible for providing excellent customer service to VIP staff within the...

Job Title: Helpdesk Specialist Journeyman (ONSITE)Location: Washington, DCDuration:12 Months+Job Description:Service/Incidents requests within the agency's Service Level AgreementsAdhere to all Enterprise-wide security policies related to security and integrity of Districtowned Resources Provide assistance with installation, operation, and maintenance of...

Job Title: Helpdesk Specialist Journeyman (ONSITE)Location: Washington, DCDuration:12 Months+Job Description:Service/Incidents requests within the agency's Service Level AgreementsAdhere to all Enterprise-wide security policies related to security and integrity of Districtowned Resources Provide assistance with installation, operation, and maintenance of...

Job Title: Helpdesk Specialist Journeyman (ONSITE)Location: Washington, DCDuration:12 Months+Job Description:Service/Incidents requests within the agency's Service Level AgreementsAdhere to all Enterprise-wide security policies related to security and integrity of Districtowned Resources Provide assistance with installation, operation, and maintenance of...

Familiarity with rolling machines out.Setting up accounts and user settings within active directoryTroubleshooting machines to make sure they are functioning properly.Experience troubleshooting network problems (understanding of TCP/IP, and DNS)Experience support Windows and MacWindows 10, office 365Mac – Multiple versions (Nice to have)AV Support...

Position Summary The Tier 2 Technician has a mix of technical and customer service skills, and exhibits a passion for technology and helping people. Through analysis, repair, and maintenance, the Tier 2 Technician ensures that local and network computer hardware, software, systems, and related peripheral equipment are operating optimally. The Tier 2...

Business Technology Integrators (BTI) in Upper Marlboro, Maryland, We are seeking an experienced Enterprise Service Desk Specialist II with over 5 years of experience to provide highly technical Tier 2 support for enterprise systems and cloud platforms, including Microsoft 365, AWS, and Google platforms. The role involves troubleshooting, managing help desk...

Job Title: Helpdesk Specialist Journeyman (ONSITE) Location: Washington, DC Duration: 12 Months+ Job Description: Service/Incidents requests within the agency's Service Level Agreements Adhere to all Enterprise-wide security policies related to security and integrity of Districtowned Resources Provide assistance with...

Job OverviewPennant Solutions Group is a leading provider of technology solutions, and we are currently seeking an entry-level helpdesk technician to join our team in the Columbia, MD area.

Job OverviewWe are seeking a Life Sciences Transaction Specialist to join our team at Top Tier Reps LLC.

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented Service Desk...

Business Technology Integrators (BTI) in Upper Marlboro, Maryland, We are seeking an experienced Enterprise Service Desk Specialist II with over 5 years of experience to provide highly technical Tier 2 support for enterprise systems and cloud platforms, including Microsoft 365 , AWS , and Google platforms . The role involves troubleshooting, managing help...

Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Operations Infrastructure Lead (Tier II). This position is in Washington, DC.The Operations Infrastructure Team Lead position is a hands-on position and this candidate must possess the...

Type of Requisition:RegularClearance Level Must Currently Possess:Top SecretClearance Level Must Be Able to Obtain:Top Secret/SCIPublic Trust/Other Required:SSBI (T5)Job Family:Security AdjudicationJob Qualifications:Skills:Documentations, Personnel Security Management, Problem Resolution, Program Security, Security ClearancesCertifications:NoneExperience:2...

Type of Requisition:RegularClearance Level Must Currently Possess:Top SecretClearance Level Must Be Able to Obtain:Top Secret/SCIPublic Trust/Other Required:SSBI (T5)Job Family:Security AdjudicationJob Qualifications:Skills:Databasing, Microsoft Office, Personnel Security Management, Security Clearances, Written CommunicationCertifications:NoneExperience:2 +...

Our federal client is hiring a Tier 2 IT Support Analyst in Washington DC for $25/hr (W2). This is a federal position: You MUST be a US Citizen/Green Card holder to be eligible. We CANNOT accept C2C candidates at this time. Requirements: Minimum 2 years expertise in supporting desktop operating systems (Windows 7,8.X, 10 Mac OSX 10.10.X) 2 years of expertise...