Resident Occupancy Specialist

4 days ago

Cincinnati, United States The Community Builders, Inc. Full time

About The Community Builders, Inc.

Join a growing organization that is strengthening neighborhoods across the nation The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where people of all incomes can achieve their full potential.

Position Description:

The Resident Specialist will have responsibility for providing a superior level of customer service to the residents, guests and team members at the property site. This role is responsible for showing and leasing apartments, assisting in the moving process and providing administrative support to the Community and/or Services Maintenance Manager for a variety of property related tasks. She/he will adhere to the company’s Mission Statement and ensure the site is in compliance with all regulatory requirements. Candidates with experience in Section 8 housing and LIHTC are preferred.

Essential Functions:

  • Answer or return all calls promptly and with the highest level of customer service.
  • Schedule appointments and conduct in-person visits as needed.
  • Listen to resident requests, concerns and comments, refer them as appropriate.
  • Develop relationships with residents to understand their needs and aspirations and develop trust.
  • Initiate Maintenance Service Requests promptly and follow up with residents to ensure completion of service.
  • Greet prospective tenants and show the property and its features in accordance with established procedures.
  • Process applications for approval and follow up with applicants.
  • Pre-qualify prospects in accordance with the company procedures and housing requirements
  • Conduct service inspections with the Service Management team to ensure apts. are in move-in condition.
  • Facilitate and attend community engagement activities with residents, as directed by the Community Manager.
  • Manage rental payment process.
  • Prepare recertification and lease renewals, and enter data into tracking system.

Other Responsibilities:

  • Contribute to cleanliness and curb appeal of the community on continuing basis.
  • Conduct market surveys and shop competitive communities.
  • General clerical duties: photocopying, faxing, mailing and filing, sign for and distribute packages.
  • Track and ensure timely delivery of resident notices.
  • Coordinate and maintain records for staff office, phones, parking and office keys.
  • Code and process invoices and research discrepancies as needed.

Knowledge, Skills and Abilities:

  • Excellent Customer Service, verbal and written communication (English language) skills
  • Ability to type at least 35 wpm
  • Demonstrated ability to learn and operate office systems including telephone, copier and computer systems.
  • Proficiency with Microsoft Office including Word, Excel and MS Outlook

Education & Experience:

  • High school graduate or GED equivalent
  • Customer service experience in Property/Hotel/Retail, Sales 1+ year
  • Experience and proficiency of Microsoft Office
  • Industry software such as Yardi a plus

Benefits

  • Medical, dental, and vision insurance
  • 12 Paid Holidays & tenure-based PTO accruals
  • Employer contributions to Health Savings Accounts
  • Company paid Life & Disability Insurance
  • 403(b) retirement plan with company match
  • Tax-advantage accounts: commuter/parking, medical & dependent care FSA
  • Hospital & Critical Illness Insurance
  • Confidential, 24/7 Employee Assistance Program

The Community Builders is committed to diversity in its workplace. Applicants from diverse backgrounds are encouraged to apply.

  • Occupational Therapist

    5 days ago

    Cincinnati, United States Glenwood Full time

    Occupational Therapist (OT) to join our team! Apply today for an immediate interview and the chance to join our expert therapy team! Occupational Therapist Available Shift: Per Diem Rates based on shift and experience. The primary function of the Occupational Therapist is to plan, organize, develop, and direct Occupational Therapy Services by current...

  • Occupational Therapist

    5 days ago

    Cincinnati, United States Glenwood Full time

    Occupational Therapist (OT) to join our team! Apply today for an immediate interview and the chance to join our expert therapy team!Occupational Therapist Available Shift: Per Diem Rates based on shift and experience.The primary function of the Occupational Therapist is to plan, organize, develop, and direct Occupational Therapy Services by current...

  • Occupational Therapist II PRN Specialist

    6 days ago

    Cincinnati, Ohio, United States The Christ Hospital Cardiovascular Associates Full time

    Are you passionate about helping others achieve their full potential? Do you have a strong foundation in occupational therapy and a desire to work with patients in a dynamic healthcare setting? We are seeking an experienced Occupational Therapist II PRN Specialist to join our team at The Christ Hospital Cardiovascular Associates.About the RoleThis is a per...

  • Resident Care Specialist

    7 days ago

    Cincinnati, Ohio, United States Wallick Communities Full time

    Company Overview: Wallick Communities is a renowned provider of luxurious senior living experiences, dedicated to making a positive impact in the lives of its residents.">About the Role: As a Resident Care Specialist, you will be responsible for delivering exceptional personal care and daily support to our residents, fostering a sense of comfort and safety...

  • Occupational Therapist

    5 days ago

    Cincinnati, Ohio, United States Broad River Rehabilitation Full time

    We are seeking a dedicated Occupational Therapist to join our team at Broad River Rehabilitation in Cincinnati, Ohio.About the RoleThis is a PRN (as-needed) position, offering flexible scheduling during the week or weekends. The successful candidate will have the opportunity to work with a variety of residents, providing essential therapeutic support to...

  • Occupational Medicine Specialist

    2 days ago

    Cincinnati, Ohio, United States MRG Exams Full time

    Job Opportunity:We are seeking a dedicated and board-certified MD or DO in Occupational Medicine, Physical Medicine & Rehab, or Orthopedics to conduct comprehensive medical assessments, evaluate permanent partial impairment, and provide objective opinions for claims adjudication and case management.About the Role:This is an exceptional opportunity for...

  • Physician Specialist in Occupational Medicine

    6 days ago

    Cincinnati, Ohio, United States Summit Recruiting Group Full time

    We are seeking a skilled Physician to join our team as an Occupational Medicine Specialist. Located in Cincinnati, OH, this is a full-time, permanent position that offers a competitive salary and comprehensive benefits package.Job SummaryThis role involves providing medical care and treatment for employees with musculoskeletal and chronic pain conditions,...

  • Medical Practitioner or Occupational Health Specialist

    7 days ago

    Cincinnati, Ohio, United States Concentra Full time

    OverviewAs a medical practitioner or occupational health specialist, you will play a vital role in providing exceptional care to patients in outpatient centers in Cincinnati, OH and Erlanger, KY. Concentra's mission is to improve the health of America's workforce, one patient at a time.

  • Occupational Therapist

    6 days ago

    Cincinnati, OH, United States Glenwood Full time

    Occupational Therapist (OT) to join our team! Apply today for an immediate interview and the chance to join our expert therapy team! Occupational Therapist Available Shift: Per Diem Rates based on shift and experience. The primary function of the Occupational Therapist is to plan, organize, develop, and direct Occupational Therapy Services by current...

  • Medical Examiner Specialist

    1 week ago

    Cincinnati, Ohio, United States MRG Exams Full time

    About the OpportunityMRG Exams is a leading provider of medical evaluation services in Ohio. We are seeking a Medical Examiner Specialist to join our team as an Independent Medical Evaluator.Job SummaryWe are looking for a highly skilled and board-certified Medical Examiner Specialist with expertise in Occupational Medicine, Physical Medicine & Rehab, or...

  • Occupational Therapy Assistant

    6 days ago

    Cincinnati, Ohio, United States CommuniCare Family of Companies Full time

    Company Overview: CommuniCare Rehab, a member of the rapidly growing CommuniCare Family of Companies, offers a PRN Certified Occupational Therapy Assistant opportunity at Ivy Woods Healthcare Center. Our therapists are valued in-house team members, making a direct impact on our residents through therapy.Salary and Benefits: We offer competitive wages with no...

  • Clinical Rehabilitation Specialist

    2 days ago

    Cincinnati, Ohio, United States Broad River Rehabilitation Full time

    Job OverviewBroad River Rehabilitation is a Skilled Nursing Facility in Cincinnati Ohio that prioritizes providing exceptional care to its patients. As a Clinical Rehabilitation Specialist, you will play a vital role in helping us achieve this goal.Estimated Salary Range$70,000 - $90,000 per year, depending on experience and qualifications.Key...

  • Nursing Care Specialist for Skilled Residents

    7 days ago

    Cincinnati, Ohio, United States Caring Place Healthcare Group Full time

    OverviewCaring Place Healthcare Group is a family-owned and operated organization with 30 years of experience serving the west side community in Cincinnati. Our skilled nursing facility provides high-quality care to residents with complex medical conditions, chronic illnesses, or disabilities.Estimated Salary: $85,000 - $110,000 per year based on experience...

  • PRN Occupational Therapist

    5 months ago

    Cincinnati, United States CommuniCare Family of Companies Full time

    Occupational Therapist CommuniCare Rehab, a member of the CommuniCare Family of Companies has a PRN opening for an Occupational Therapist (OT) at Three Rivers Healthcare Center, where our therapists are In-House Team Members. This is an exciting opportunity to make a direct impact with our residents through therapy. CommuniCare is a rapidly growing company,...

  • Occupational Therapy Assistant Professional Cincinnati Position

    6 days ago

    Cincinnati, Ohio, United States Ronan HR Solutions, Inc. Full time

    Job Title: Occupational Therapist / Certified Occupational Therapy AssistantAbout Us: At Ronan HR Solutions, Inc., we strive to provide the highest quality services to our residents. We are a premier facility in Cincinnati committed to enhancing each resident's quality of life in an ethical, sensitive, and caring manner.Salary & Benefits: This position...

  • Occupational Therapist Assistant

    4 days ago

    Cincinnati, United States Healthpro Heritage, LLC Full time

    Company OverviewHealthPro Heritage, LLC is a leading provider of healthcare services in the United States. We are committed to delivering high-quality care and creating a positive work environment for our employees.Job SummaryWe are seeking a Certified Occupational Therapy Assistant (COTA) to join our team at Seven Acres - Skilled Nursing Facility in...

  • Low Vision Occupational Therapist Specialist

    7 days ago

    Cincinnati, Ohio, United States Cincinnati Assn for the Blind and Visually Impaired Full time

    About UsCincinnati Assn for the Blind and Visually Impaired is a leading organization dedicated to enhancing the lives of individuals with visual impairments.Job SummaryWe are seeking an experienced Low Vision Occupational Therapist to join our team. As a key member of our low vision services department, you will work closely with a consulting optometrist...

  • Occupational Therapist

    7 days ago

    Cincinnati, Ohio, United States Bon Secours Mercy Health Full time

    At Bon Secours Mercy Health, we are dedicated to delivering exceptional healthcare services that meet the highest standards of quality, safety, and cost-effectiveness.Mercy Health is a faith-based healthcare organization committed to providing compassionate care to all patients. We are seeking a highly skilled and dedicated occupational therapist to join our...

  • PRN Occupational Therapist

    5 months ago

    Cincinnati, United States Three Rivers Healthcare Center Full time

    Occupational TherapistCommuniCare Rehab, a member of the CommuniCare Family of Companies has a PRN opening for an Occupational Therapist (OT) at Three Rivers Healthcare Center, where our therapists are In-House Team Members. This is an exciting opportunity to make a direct impact with our residents through therapy. CommuniCare is a rapidly growing company,...

  • Occupational Therapist Career Opportunity in Skilled Nursing

    5 days ago

    Cincinnati, Ohio, United States Broad River Rehabilitation Full time

    **Job Title:** Occupational Therapist**Location:** Skilled Nursing Facility in Cincinnati, OhioAt Broad River Rehabilitation, we are seeking a skilled and dedicated Occupational Therapist to join our team.**Estimated Salary:** $70,000 - $90,000 per year, depending on experienceAs an Occupational Therapist at our facility, you will play a vital role in...