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Network Administrator Supervisor

2 months ago

Greeley, United States Computer Information Concepts, Inc. Full time

Job Summary:

Are you a natural problem solver with a knack for troubleshooting hardware and network issues? Do you enjoy sharing your expertise with users of varying technical levels? If so, we have an exciting opportunity for you


The Network Administrator Supervisor position is responsible for installing and supporting in-house and customer hardware, operating systems/connectivity, and application software. This dynamic role will allow you to directly impact the productivity of our employees and customers while working in a challenging and rewarding environment.


Core Responsibilities:

  • Maintaining and optimizing CIC’s network and Cloud performance for customer remote processing.
  • Technical support for CIC personnel and customers with hardware, software, and connectivity issues.
  • Supervise Technical Support Team and assisting COO in coordinating activities of the team
  • Monitor network to ensure optimal performance.
  • Maintains quality service by following organizational standards.
  • Manage disaster recovery and back-up.
  • Evaluate and recommend security improvements and system upgrades.
  • Create and maintain network users/permissions.
  • Create technical support documentation for systems and applications.
  • Maintain servers and associated hardware, applications, services, and settings.
  • Completing software and hardware installation projects for CIC personnel and customers.


Required Skills:

  • Degree in MIS or Computer Science or relevant professional work experience.
  • Experience installing and supporting connectivity of File Servers, PC’s, Scanners, Switches and Routers in a Windows Networking Environment.
  • Excellent written and verbal communication skills with a strong ability to communicate effectively with customers and internal staff.
  • Experience with Office 365 Administration
  • Ability to multi-task and manage multiple priorities.
  • Prior Supervisory experience


Bonus Skills and Experience:

  • Experience with Firewalls
  • Server Virtualization Experience


Salary Range:

  • $89,000 to $125,500 / year depending on experience and qualifications

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